The purpose of our page is to present helpful information and matters of interest to Federated members and the communities we serve. We encourage you to submit your questions and concerns. We have a few guidelines to this communications tool to keep it in the cooperative spirit. Any member service question that requires immediate attention, such as power outages, should not be posted on Facebook since we cannot guarantee a prompt response. Federated's Facebook is not monitored 24/7 so a response may not be immediate. We are almost always available 8 a.m.-4:30 p.m. weekdays CST. During major outages involving more than 500 members and lasting more than one hour, we will post outage restoration updates. Please report power outages to: 847-3520 or 1-800-321-3520. Any specific questions about your Federated account or your electric bill should be handled by phone or in person. Federated reserves the right to remove any post deemed inappropriate, rude or offensive. Please do not post excessive links, inappropriate photos, videos or material that infringes on copyright or trademarks. We will delete comments that contain vulgar language or personal attacks of any kind. We reserve the right to remove any unsolicited advertising, campaigning and comments that may include links to other sites; are clearly off topic; advocate illegal activity; promote particular services, products or political organizations. Please do not post any personal information. You risk your own security and privacy when you do this. Federated cannot guarantee private information shared via Facebook will be protected. The comments expressed on this site reflect the opinions and policies of the cooperative.
