Incorporated in 1937, the cooperative operates offices in Jonesboro, Walnut Ridge, and Paragould. The locally owned and managed organization has 100 employees. Craighead Electric Cooperative’s page is not monitored 24/7 so please DO NOT report outages on this page. To report outages, call 1-888-771-7772 so crews may be dispatched as quickly as possible. We appreciate our members' feedback, both the positive and the negative. However, we do reserve the right to, at any time, remove any post we feel is inappropriate, rude or offensive. We may also remove any negative feedback that is presented without constructive criticism. Craighead Electric Cooperative Corporation is the recipient of Federal financial assistance from Rural Utilities Service, an agency of the U.S. Department of Agriculture and is subject to the provisions of Title VI of the Civil Rights Act of 1964, as amended, Section 504 of the Rehabilitation Act of 1973, as amended, and the Age Discrimination Act of 1975, and, the Americans with Disabilities Act of 1990, as amended and the rules and regulations of the US Department of Agriculture. STATEMENT OF NONDISCRIMINATION
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, s*x, gender identity (including gender expression), s*xual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident. Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English. To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: [email protected]. Craighead Electric Cooperative is an equal opportunity provider, employer, and lender. The person responsible for coordinating this organization’s nondiscrimination compliance efforts is Justin Etter, Vice President of Member Services. Any individual or specific class of individuals, who feels that this organization has subjected them to discrimination, may obtain further information about the statutes and regulations listed above from and/or file a written complaint with this organization; or the Secretary, U.S. Department of Agriculture, Washington DC 20250; or the Administrator, Rural Utilities Services, Washington, D.C. 20250. Complaints must be filed within 180 days after the alleged discrimination. Confidentiality will be maintained to the extent possible.
