Garrard County Water Association

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Garrard County Water Association The Garrard County Water Association, a member owned utility, is committed to providing the highest quality, safest potable drinking water to its customers

The Garrard County Water Association was formed in the late 1960’s with the goal of extending potable water service to areas of need within the county. These initial efforts laid a solid foundation for the present Association. Today the Association serves approximately 5,500 homes, farms, and businesses, making it among the top three water associations in the state in terms of customers served. With approximately 400 miles of main distribution line the Association presently serves customers in rural Garrard, Madison, Lincoln, and Rockcastle counties. The Association continues to hold to the ideals of its founders of providing high quality, potable drinking water to all potential households.

09/25/2026

It is our understanding that there is a concern for receiving paper bills in the mail when you are on the ACH payment method. When signing up for automatic you are changing your payment method and not the method of receiving a paper bill. GCWA has offered and continues to offer paperless billing as a method of receiving those bills. If this is a concern please call the office to request paperless billing. 859-792-4501.

09/10/2026

UPDATE #2

The leak has been fixed. You may still experience low pressure and the lines are being flushed.

UPDATE:

The service men have located the leak in the Camp Dick area and are repairing it. It is expected to be a fairly quick repair so service should be restored soon. Thank you for patience.

We have received reports of water outages and low pressures from the north end of the county. The service men are currently out looking for the issue. As soon as there is updated information we will update you. We apologize for the interruption and will restore as soon as possible.

08/25/2026

We are back online and operating.

The phone lines and computers are down at GCWA. IT has been contacted and we will post when everything is back up and running. We apologize for any inconvenience and hope to be back up soon.

For emergencies please call 859-339-9992. This number will not be able to help with billing questions.

08/03/2026

Customers in the Carrie Nation area will experience the water being off for approximately 15 minutes while maintenance is being done on the PRV.

07/17/2026

On Monday, July 20 GCWA will need to shut off the water for approximately 2 hours on Fisher Ford Road. This will affect from Sharp Road to the end of Fisher Ford Road and Carrie Nation Road. We apologize for any inconvenience this may cause. If you have any questions please call the office at 859-792-4501.

06/22/2026

The north end of Garrard County may experience low pressure throughout this week. There will be maintenance work being done on the tank which requires the level to be dropped. As soon as the work is completed we will begin filling the tank to full capacity.

06/15/2026

We were informed by Inter County Energy that the pump on the Fall Lick Road station will need to be turned off for at least 8 hours. There should be no outage, however that area may experience low pressure at times.

06/13/2026

The leak on Forks Church Road has been fixed. You may experience air in the lines but it will resolve itself as it runs through the system. There is no boil water advisory. We appreciate your patience during this event.

06/13/2026

There has been a leak found on Fork Church Church Rd. It is currently being fixed and water should be restored soon. We apologize for the inconvenience and appreciate your patience.

04/21/2026

The service men are actively working on a leak on Cartersville Rd. This leak may cause low pressure or outages in the whole Cartersville area. We appreciate your patience and service will be restored as soon as possible.

Address

315 Lexington Road
Lancaster, KY
40444

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+18597924501

Website

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