Leavenworth Waterworks

09/18/2026

🛡️ Important Security Reminder for Our Customers!

Your account security is our top priority and with scams and cyber security issues on the rise, we want to take a moment to clarify how we handle automatic payments (autopay) and personal information.

What you need to know:

We will NEVER call you asking for banking information or payment details to update your autopay.

If you ever need to update your autopay or customer information, you have three secure ways to do it:

1. Log into your customer portal and update it directly.
2. Complete our secure online form.
3. Fill out a paper form and submit it directly to us.

If you ever receive an unsolicited call from someone claiming to be from our team and asking for sensitive financial information, please hang up immediately.

If you are ever in doubt about a call, message, or email, don't hesitate to reach out to us directly at (913) 682-1513 or visit us at www.lvnwater.org. Stay safe, and thank you for being a valued customer!

09/17/2026

Customer Notice: Water Main Break

1500 and 1600 blocks of Klemp Street

Crews are on working on a water main break and water service in the 1500 and 1600 blocks of Klemp Street will be temporarily unavailable. The Distribution Crew is working hard to restore service to this area.

We apologize for the inconvenience and appreciate your cooperation, patience, and understanding.

If you have any questions, please reach out to our office at (913) 682-1513.

09/07/2026

📢 PUBLIC NOTICE: Annual Free Chlorine Burnout 💧

To maintain the highest possible water quality throughout our distribution system, Leavenworth Waterworks will conduct our annual Free Chlorine Burnout starting September 8th and running through September 30th.

During this proactive maintenance window, we will temporarily switch from chloramine disinfection to free chlorine disinfection. You will also see our crews out doing extra fire hydrant flushing to help move the water through the system efficiently and return to standard operations as quickly as possible.

🚰 What You May Experience
Taste & Smell: You may notice a temporary chlorine taste or odor in your tap water. This is harmless and will subside as flushing is completed.

Water Safety: Your water remains safe to use for all standard household purposes, including drinking, cooking, and bathing.

⚠️ Important Information for Specific Users
Home Kidney Dialysis Patients: Please consult your healthcare provider to advise if any changes are necessary in your disinfection residual neutralization procedures.

Aquarium & Fish Owners: Please check with your vendor or local pet specialist for any necessary adjustments to your tank water treatment.

Our mission at Leavenworth Waterworks is to provide safe, reliable, high-quality water with superior service and value. Performing this routine burnout on an annual basis helps us take a proactive approach to protecting our water system for the entire community.

📞 Have Questions or Concerns? Call one of the numbers below and ask to speak with a manager.

Leavenworth Waterworks Office: 913-682-1513

Leavenworth Treatment Plant: 913-727-1902

09/04/2026

Wishing all of our customers and community members a restful and safe Labor Day weekend! ☀️

📌 Holiday Closure Notice:
The Leavenworth Waterworks administrative offices will be closed on Monday, September 7th. We will reopen during standard business hours on Tuesday.

🛠 24/7 Emergency Support:
Our administrative offices may be closed, but our commitment to serving you never stops. Emergency service is always available 24 hours a day, 7 days a week.

📞 Emergency Line: (913) 682-1513

09/03/2026

Now Hiring: Water Treatment Operator! 💧

​Are you looking for a rewarding career with great stability, excellent benefits, and a dedicated team? Leavenworth Waterworks is currently seeking a motivated individual to join our team as a Water Treatment Operator.

​Whether you're experienced in the field or looking to start a new career path in public service and utilities, we’d love to have you apply!

​👉 View full job details and apply online here:
https://cityofleavenworth.applytojob.com/apply/rprlfxhG5f/Water-Treatment-Operator

​Please feel free to share or tag someone who might be a great fit!

​

Water Treatment Operator controls treatment plant machines and equipment to purify and clarify water for human consumption and for industrial use.

09/02/2026

Shout out to our friends at WaterOne for the reminder! 🥤 Septem'BER' might be here, but the late-summer heat isn't letting up just yet. Stay hydrated, Leavenworth!

We may have officially hit the 'ber months, but the summer heat is holding on! Remember to stay hydrated during this heatwave!

09/01/2026

Sharing for our friends at the City of Leavenworth! ☀️

The extreme heat is impacting trash collection, so please be patient with the city crews as they work to safely complete routes.

We appreciate the hard work of all the crews serving our community—especially in this heat! 💙

Due to extreme heat, City trash collection is taking longer than usual, and some routes may not be completed on their regularly scheduled collection day.

If your trash is not picked up as scheduled, please leave your cart at the curb or place it back out the following morning. Any remaining collections will be completed the following day.

We appreciate your patience as our crews work safely in the high temperatures.

08/26/2026

Power Outage Notice: Temporary Delay in Service & Phone Lines

We are currently experiencing a power outage at our main office.

Phone Lines & Systems: Our phone systems, email access, and online services are temporarily down or running on limited backup capabilities.

Customer Support: In-person and phone customer service may experience delays or limited availability until power is restored.

We will post an update here as soon as power is restored and full operations resume.

Thank you for your patience and understanding!

Send a message to learn more

08/14/2026

Good luck to all the Leavenworth students heading back to school next week! 🚌

With morning routines back in full gear, here’s a fast tip for smooth mornings:

Fill water bottles the night before and keep them in the fridge for a quick grab-and-go on your way out the door! 💧

Drive safely in school zones, watch for buses, and have a great school year!