Office of the Chief Information Officer, State of Nebraska

TEAM NICK!!!!
NDE was very happy with the work your hardware team did this past Monday while changing out a switch at NDE HQ during business hours which resulted in minimum downtime. Nick R. did a specular job for us. Nick prepared everything really well and staged the equipment beforehand to minimize the downtime. I believe it was through this effective planning and ex*****on of the switch replacement in coordination with NDE IT that he was able to minimize the outage duration and any inconvenience to NDE users. This is another great example to OCIO collaborating with your customers to deliver great service. Thank you Nick!

Go Jason!
I wanted to let you know how much we appreciate the work Jason does for us. When we see that he has been assigned one of our tickets, we know it will be handled correctly and in a timely manner. His strong work ethic does not go unnoticed, and I wanted to share our thanks—especially since site support teams often don’t hear this enough from the people they help.

Woot Woot for Audrey and Meredith!!
I would like to give kudos to Michelle’s Database Team, specifically Audrey and Meredith, for their technical expertise and assistance with our Adaptiva Server migration and upgrade. It would not have been successful without their advice and support.

Cheers to Melissa!
I call the HelpDesk often, and it is always a positive experience. The HelpDesk Coordinators are consistently pleasant, patient, and knowledgeable, and they truly deserve recognition. Melissa was especially kind and helpful—she troubleshot the issue with me without ever being condescending, helped me access Outlook via the web, and continued working on the app problem. She took the issue offline, kept in touch, and within about two hours I was able to access Outlook on my phone again and get back to work.

Did you move your clocks forward yesterday? If you forgot, here's a friendly reminder from the OCIO to check your clocks!

Daylight Savings Time begins this weekend. Don't forget to "spring forward" and set your clocks ahead one hour before Sunday, March 8th!

Learn a little about Nebraska's tech use in today's Tech Facts with the OCIO!

Something fun and exciting is happening at the OCIO...Stay tuned!!!

TEAM UNIFED COMUNICATIONS!!
Rich, Dave, Tom: Big thanks to the Communications team for helping set up the ring-down phones and trunk groups for Lexington. Because of your support, the room is fully up and running with 15 computers and phones, helping us better serve former Tyson employees and the public with fewer staff on site. Really appreciate all your help!