LAPD Communications Division

👩‍💼👩‍💼👩‍💼 Sister, Sister... and Sister?!
Talk about keeping it in the family! 💙 Meet our trio of real-life Montano sisters who all proudly serve as 9-1-1 operators, dedicating their lives to helping the people of Los Angeles—one emergency call at a time.

We’re not saying 9-1-1 runs in their blood, but… we’re not not saying it either!

Here’s to sisterly love, family pride, and a whole lot of heart serving the Los Angeles community.💛

This Asian American & Pacific Islander Heritage Month— We introduce another one of our proud 9-1-1 dispatchers.

“As a proud Cambodian American, I carry the strength and traditions of my family, who came to the U.S. as refugees in the early 1980s after surviving the Khmer Rouge. With little more than the clothes on our backs, we brought with us a deep cultural heritage—colorful festival dances, vibrant music, and food that tells stories of resilience and joy. The Khmer community continues to help shape the cultural tapestry of Southern California.

For nearly 20 years, I’ve served the City of Los Angeles as a Police Service Representative III. I’m proud to help build stronger, more respectful connections with the diverse communities we serve every day.

Outside of work, my greatest joy is my family. My husband of 9 years, Nnamdi, is our steady rock—leading with love, patience, and calm in the middle of life’s chaos. Our children, Kosi and Naya, light up our world. Kosi is our thoughtful math whiz, and Naya brings boundless creativity and energy that keeps us all on our toes. Whether we’re chasing sunsets across the world or trying a new local dish, every day with them is full of love, laughter, and adventure.”

In celebration of heritage month, meet one of our newest Police Service Representatives.

“My name is Taylor Yamaguchi, and this is my first year working as a Police Service Representative with the LAPD. In the short time I’ve been here, I can proudly say this has been one of the most rewarding experiences of my life. I’ve met so many incredible people who all share a common passion for serving the great city of Los Angeles and its communities.

As a third-generation Japanese American, working near Little Tokyo has allowed me to stay closely connected to my roots. Whether it’s the delicious food, the vibrant murals, or the deep sense of history, I’m constantly reminded of my culture and heritage.

Asian American and Pacific Islander Heritage Month is a powerful reminder of the sacrifices and achievements of those who came before us. It’s because of their hard work and resilience that I have the opportunities I do today. Their legacy inspires me to keep pushing forward—so that future generations can thrive and continue building on the foundation they’ve laid.”

🌸 Happy Mother’s Day! 🌸
Today we celebrate the incredible women in our dispatch family — the devoted moms who answer the call at work and at home. Whether they’re comforting a caller in crisis or caring for their own children, their strength, compassion, and dedication never go unnoticed. Swipe through our first set of wonderful moms!
We’re proud to share photos of our amazing dispatchers with their mothers and of the hardworking moms who serve as 911 operators alongside their kids — because behind every call is a heart full of love.
Thank you for all you do. You truly are heroes, on and off the headset. 💛

Celebrating AAPI Heritage Month

“My name is David Kwon, and I’ve proudly served the City of Los Angeles for over 29 years as a Police Service Representative with the LAPD. Promoted to Senior PSR I in 2018, I’ve dedicated nearly three decades to public safety, working alongside my Communications Division family to support our vibrant and diverse city.

As a proud American Asian, it’s been an honor to serve communities across Los Angeles—from Chinatown and Little Tokyo to Koreatown and beyond. I take great pride in the cultural richness that makes our city so special.

Outside of work, I’m a proud husband and father of two amazing children. My wife and I, married for 30 wonderful years, love cooking together—especially Asian, Mexican, and Italian dishes—and exploring new cultures and cuisines whenever we travel. We look forward to continuing those adventures in retirement.

This AAPI Heritage Month, I reflect with gratitude on the contributions of the AAPI community, and I’m proud to be part of a legacy that values service, culture, and unity.”

Today, our incredible dispatchers went above and beyond—not just in their daily duties, but in showing appreciation for their supervisors. From thoughtful gifts to delicious meals shared with the entire watch, your kindness truly touched our hearts. 💙
To our dispatchers: Thank you for the generosity, thoughtfulness, and team spirit you bring every day. Your gestures reminded us once again how lucky we are to work alongside such dedicated, compassionate professionals. Your appreciation did not go unnoticed, and we are truly grateful for each of you.

¡Fiesta Finale!
We’re closing out National Public Safety Telecommunicators Week 2025 with a bang—and a FIESTA!

Today was all about celebration, appreciation, and a whole lot of fun! From colorful fiesta-themed outfits complete with sombreros and mustaches, to exciting prize giveaways, our team went out in style!

We even had some paw-sitively adorable visitors— —to help us end the week with smiles and tail wags. Additional shout-out to for coming to visit his old haunts to help give away prizes!

To our dedicated 9-1-1 dispatchers: thank you for being the calm in the chaos, the lifeline for so many, and the unseen heroes behind every emergency response. You are appreciated beyond words.

Here’s to a week of well-deserved recognition, and a year full of pride in the work you do.

Howdy from the Comm Center!
We’re kickin’ up our heels for Spirit Thursday with a rootin’-tootin’ Western Theme! Our dispatchers brought the country vibes in style—cowboy boots, hats, and even a little line dancing through the center to celebrate the occasion!

Check out the video of our team showing off their moves and lookin’ sharp in their western wear. Yeehaw and thank you to all our dispatch pros for riding the wild radio waves every day!

🌺 NPSTW 2025 - Spirit Week Day 3: Aloha Vibes & Healing Hooves! 🐴🌈
Today, our dispatch center took a trip to paradise — no plane ticket needed! From tropical prints to floral leis, our team rocked their best Hawaiian attire to keep the good vibes rolling through every 9-1-1 call. 🌊🌴
But the real stars of the day? 🐴💕 The incredible who stopped by to bring smiles, warmth, and a little extra joy to our hardworking team. Because nothing says “stress relief” like a tiny horses on the dispatch floor! 🐎
Mahalo to everyone who brought the spirit and sunshine today — and a huge thank you for multiple photo ops, calming hearts, and bringing us all a little closer to zen 🧘‍♀️✨

👯‍♀️👯‍♂️ Seeing Double... Triple... Wait, Quadruple?! 🎉📞
It’s Day 2 of NPSTW Spirit Week, and our dispatchers understood the assignment! From twins to triplets—even a full squad of quadruplets—our team showed up and showed OUT for Twin Day!
We’re loving the coordination, creativity, and contagious energy filling the center this week. 💛👏
Huge shoutout to everyone who participated—you’re bringing the fun and reminding us that even during the toughest calls, we’ve got each other’s backs… in matching outfits, no less! 💪😄. An additional shout-out to for the beautiful candy station that sweetened the day!
📸 Swipe through to see the amazing duos (and beyond)!

🚨 Celebrating NPSTW & Welcoming Class #127! 🎉📞
As we honor National Public Safety Telecommunicators Week, we’re excited to also welcome the newest generation of call takers and dispatchers—Class #127—who officially began their journey last week! 🙌 With 34 dedicated students ready to take on the challenge, this marks a continued commitment to excellence in a profession that demands resilience, quick thinking, and heart.
Over the past year, we’ve proudly trained 134 trainees—a true testament to the strength and determination of those answering the call to serve.
💬 In a time when recruiting and retaining top talent in public safety is more challenging than ever, we recognize the importance of investing in our future. These new recruits represent hope, growth, and the continuation of a mission that never sleeps.
To Class #127: Welcome to the family. Your voices will make a difference. 💛