Loudon Utilities Board

10/23/2026

Attention- Utility Work & Parking Notice

Water main Construction continues downtown.

There will be no parking available in front of Greer’s or the Shoppes on the Square on Monday evening 10/26 beginning 6 PM.

Thank you your patience.

10/20/2026

Attention- Utility Work & Parking Notice

Water main Construction continues downtown.

There will be no parking available in front of Greer’s or the Shoppes on the Square on 10/21 beginning 7 AM.

Thank you your patience.

10/20/2026

All Loudon Utilities and City of Loudon offices will be closed on Friday, October 23, from 11:00 a.m. to 1:00 p.m. for an Employee Appreciation Luncheon.
Thank you for your understanding! We will resume normal business hours following the luncheon.

10/12/2026

Attention- Utility Work Continued💧

Water main Construction continues on Grove St from Steekee St to Hwy 11/Mulberry St. They will start at the "Jiffy" gas station and work towards HWY 11 this week.

Traffic might be altered.

Thank you your patience.

10/10/2026

POWER OUTAGE? TEXT US!

Did you know Loudon Utilities customers can report power outages by text message?

If you experience an outage, you can call or text 877-865-2091 to report the problem.

When texting, please include:

* Your service address or outage location.
* A brief description of the problem.
* Pictures of downed trees, damaged poles, or other possible causes, but only if you can take them safely.

NEVER approach downed power lines or damaged electrical equipment to take pictures. Always assume downed lines are energized.

STAY INFORMED WITH OUR PUBLIC OUTAGE MAP!

We also encourage every LUB customer to save or bookmark our public outage map on your phone or computer.

The map allows you to check reported outages across our electric system and stay informed when outages occur.

Save this link today so you’ll have it when you need it!

https://www.hometowngrid.com/loudon

At Loudon Utilities, we’re committed to keeping you informed and restoring your power as safely and quickly as possible.

Real-time power outage map and updates for all areas served by Loudon Utilities.

10/09/2026

Attention- Water Main Break 💧

The Loudon Utilities Water Department is working on a water main break on Fork Creek at the intersection of Steekee Creek.

Traffic might be rerouted.

Thank you your patience.

10/06/2026

⭐️ UPDATE - ALL POWER IS RESTORED⭐️

LUB Workers were able to restore all of the power to customers while isolating the three poles that are having to be replaced.

There will likely be a short outage in the area again as the linemen put the wire back up and make the final repair connections.

Thank you for your patience! LUB appreciates our customers!

***Update*** Many have asked and the driver is ok

⚠️ **POWER OUTAGE ALERT | STEEKEE ROAD AREA** ⚠️

A tractor-trailer accident involving a power pole in the McIntyre Curve area of Steekee Road has caused a significant power outage.

**Restoration could take 6 hours or longer** due to the time required to remove the truck, replace the damaged pole, and restore the power lines.

Our crews are working to restore power to as many customers as possible while the truck is being removed. Once the area is safe, crews will complete the necessary repairs and restore service to the remaining customers as quickly as possible.

We understand the inconvenience this causes and appreciate your patience as our crews work to restore power safely.

**Please avoid the area if possible and give emergency responders and utility crews room to work.**

We will provide updates as additional information becomes available.

10/05/2026

Attention- Unauthorized Hydrant Use 💧

Loudon Utilities has observed the unauthorized use of our fire hydrants.

Anyone needing to use a fire hydrant must first sign up and obtain a Loudon Utilities’ hydrant meter through Customer Service (865-458-2091).

This ensures water usage is properly metered, billed, and documented.

If you see unauthorized use of a fire hydrant, please contact Customer Service.

Thank you for helping us protect and responsibly manage our water system.

09/28/2026

Today, we are honored to recognize Wayne Ketner for 20 years of dedicated service to Loudon Utilities.

His years of hard work, dedication, and service will never be forgotten.

We were honored to present his 20-year service award to his family. Wayne will always be a valued part of the Loudon Utilities family.

09/28/2026

Congratulations on 20 years!

We would like to recognize and celebrate Jeff Franks on 20 years of dedicated service to Loudon Utilities!

Thank you for your hard work and commitment!