Lubbock Emergency Communications

09/16/2026

🚨Please avoid the area! 🚨

09/15/2026

🚨 **WELCOME TO THE TEAM!** 🚨

Becoming part of the Emergency Communications center is no small accomplishment! 📞🎧

Out of **190 total applicants**:

➡️ **86** completed the test within the deadline
➡️ **50** passed the test
➡️ **32** returned their Personal History Statement packets
➡️ **12** made it through the background phase and were invited to interview
➡️ **10** were ultimately offered a position! 🎉

Now ….4 of those new hires have officially started class!👏🎓

And 1 we are thrilled to welcomed back to our center!! She is currently in abbreviated training and already working on the floor 🥳

These five hit the ground running last week as they began their journey toward becoming dispatchers. They have a lot of learning ahead, but we’re excited to have them on the team and can’t wait to watch them grow!🙌🏼

📚🎧 **The next class of 5 start in November!**

To everyone who applied and made it through any part of the process — **thank you for your interest in serving your community.** And to our newest members:

**WELCOME TO THE TEAM! We’re glad you’re here!** 💛🖤

09/11/2026

Today we pause and remember the heroes, the fallen, and the voices on the other end of the line on September 11th, 2001.

To those under the headsets, that day became the longest shift of their lives. While the world watched, dispatchers listened. Dispatchers stayed on the line with people that were in impossible situations. Dispatchers heard the courage in our fellow first responders as they ran towards the towers and up those stairs.

We remember the frantic voices and the bravery of those callers. We remember our brothers and sisters who ran towards the towers and the ones who didn’t make it out. We remember the dispatchers who stayed to guide their police officers, firefighters, and medics at the console.

To every dispatcher who answered the call that day, and to every one who answers today;

We see you.
We carry it with you.
We will NEVER FORGET.

09/01/2026

Happy September!!

We wanted to brag on our dispatchers at the Lubbock Police Department because last month our emergency communication center answered 42,414 calls including:

🚨13,751 emergency calls
📞28,663 non emergency calls
💬57 SMS ( yes you can text 911 if you are unable to talk or call )

Our Communication Center is working 24 hours a day, 7 days a week to answer the call and ensure that the citizens of Lubbock get the resources they need.

Thank you to our dispatchers for your dedication and service to the community 💛🎧

08/27/2026

08/03/2026

🚨APCO Conference- Day 1

What a great first day at the APCO conference! 🎉 We had the opportunity to attend several excellent classes focused on overcoming burnout and strengthening our training program. These sessions reinforced how important it is to take care of the people who take care of our communities every day.

💙Connecting with others in emergency communications allows us to share ideas, learn from different experiences, and ensure we are doing the very best we can for our team members and the people we serve.

A sincere thank you to Lubbock Emergency Communications District for making this opportunity possible. We are excited to bring back new ideas, renewed motivation, and practical tools that will help us continue supporting our people and strengthening our organization.

Looking forward to Day 2! 📚✨

08/02/2026

🚔📞 Did you know? 🌟
Every year, the Lubbock Police Department's Emergency Communications Center has the opportunity to send members of their team to national conferences to expand their knowledge, learn from industry experts, and bring valuable information back to the South Plains. 💙

This week, their Communications Manager and two Communications Supervisors are in San Antonio attending the APCO Conference & Expo! 🏙️📚 During this four-day event, public safety communications professionals, emergency responders, and industry vendors come together to explore the latest technology, best practices, and innovations in emergency communications. 🎧🚑🚒

We're excited to welcome them home next week and can't wait to see what they've learned to help us continue providing the highest level of service to the Lubbock community! ❤️🤝
Please join us in wishing them a safe and successful conference! 👏✨ #911

07/31/2026

Be careful out there this weekend Lubbock!!

07/31/2026

Welcome to the Lubbock Emergency Communications page! We are here to keep you updated, share community safety alerts, and show the hard work behind every call.