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CivicPlus Powering and Empowering Local Governments with Technology. When many residents hear the word government, they think of federal and state leaders and agencies.

CivicPlus is the only government technology company exclusively committed to powering and empowering local governments to efficiently operate, serve, and govern through the use of our innovative and integrated technology solutions purpose-built and supported by former municipal leaders and award-winning support teams. However, in reality, residents interact more with the local leaders whose work and initiatives impact them directly where they live, work, play, and raise their families. At CivicPlus®️, we believe that every interaction between residents and their local government should be exceptional and frictionless. It’s why we build technology solutions designed to foster positive and powerful civic experiences. With more than 20 years of experience, CivicPlus has earned the trust of over 7,500 customers, their 100,000+ local government users, and their 340 million+ residents.

Residents expect to pay for permits, registrations, applications, and fees online. Staff need payment processes that tak...
10/21/2026

Residents expect to pay for permits, registrations, applications, and fees online. Staff need payment processes that take less manual effort.

Join this customer webinar to discover how online payments with Process Automation and Digital Services can simplify common services like permits, registrations, applications, and fees. Explore ways to improve convenience for residents while helping staff spend less time managing manual payment processes.

Join us live on November 4 or register to receive the recording on demand.

Save your spot today: https://hubs.li/Q04BV-g60

Every year, CivicPlus invites customers to share the projects and initiatives shaping how residents experience local gov...
10/20/2026

Every year, CivicPlus invites customers to share the projects and initiatives shaping how residents experience local government. Behind every nomination is a story: a challenge that needed solving, an idea that took shape, and impact felt across a community.

Join us for a live conversation with this year's Community Impact Award finalists as they share how they brought their award-winning work to life and what other local government leaders can learn from their experience.

What you'll hear:
- The challenges finalists faced and how they worked through them
- The behind-the-scenes story of how each idea moved from concept to reality
- The measurable impact these initiatives have had on residents and staff
- Practical takeaways you can bring back to your own community

Wednesday, October 28, 2026
11 a.m. ET | 10 a.m. CT | 9 a.m. MT | 8 a.m. PT

Register now to save your spot: https://hubs.li/Q04BNHGs0

Today we released The State of Resident Trust in Local Government, our latest Resident Satisfaction and Trust (RSAT) rep...
10/20/2026

Today we released The State of Resident Trust in Local Government, our latest Resident Satisfaction and Trust (RSAT) report, which identifies the Digital Trust Gap: the divide between residents who experience local government as accessible, responsive, and easy to engage with, and those who do not. The report draws on 34,151 responses across eight waves of the CivicPlus RSAT survey, conducted from 2022 through 2025. It is one of the largest resident trust research efforts CivicPlus has conducted to date.

Among its findings: 76% of residents say government transparency is important, but only 43% are highly satisfied with the accuracy and honesty of the information they receive.

This report gives local leaders the data to see where everyday digital moments build confidence, a clear place to start improving them, and a stronger case for investing in the digital experience their communities deserve. https://hubs.li/Q04BJZm30

10/19/2026

Accessibility isn't a compliance checkbox. It's a service issue.

We asked local government leaders what advice they'd give to peers just getting started. The answers were remarkably consistent:

→ Be proactive, not reactive → Talk to residents and ask what they need → Take inventory of the services and documents you provide → Use technology to lighten the load for staff

"Don't wait" came up again and again. Starting now benefits residents and your team.

Watch the full conversation, then see how DocAccess can help.

Your team already relies on Social Media Archiving to stay compliant. That same data can also show you what's shaping co...
10/19/2026

Your team already relies on Social Media Archiving to stay compliant. That same data can also show you what's shaping community conversation every day.

Join our live customer webinar to learn how to build Social Media Archiving into your regular workflow and use your archived data to spot trends in resident sentiment and social activity. You'll leave with practical tips for turning routine monitoring into insight your team can act on.

Thursday, Nov. 5, at 10 a.m. CT

Register today to save your spot: https://hubs.li/Q04B91Js0

Board agendas, handbooks, forms: are they ADA-ready?School districts manage thousands of documents, and many were never ...
10/16/2026

Board agendas, handbooks, forms: are they ADA-ready?

School districts manage thousands of documents, and many were never designed with accessibility in mind. With compliance deadlines approaching, K–12 teams are taking a harder look at what that means in practice.

Join us Tuesday, Oct 27 at 10 a.m. CT (11 a.m. ET) for What K–12 Needs to Know About ADA Compliance for Documents. We’ll cover:

✅ What ADA compliance means for school documents
✅ How the upcoming deadline impacts K–12 districts
✅ Where districts are most at risk today
✅ Why traditional remediation is so hard to sustain
✅ How schools are approaching accessibility at scale

You’ll hear from Mac Clemmens, SVP of Product Strategy and Innovation at CivicPlus and co-founder of DocAccess, and Shawn Jordison, founder of The Accessibility Guy and a nationally recognized digital accessibility expert.

Sign up and save your spot: https://hubs.li/Q04BqBn10

Disconnected forms and manual back-end work can make it harder to give residents a smooth path through your site, and ha...
10/16/2026

Disconnected forms and manual back-end work can make it harder to give residents a smooth path through your site, and harder for your team to manage that experience at scale.

Join our upcoming live customer webinar to learn how the connection between Municipal Websites Evolve and Process Automation and Digital Services can help your team build digital forms directly into your site and use HCMS to shape a more consistent resident journey.

Designed for CivicPlus customers using both Municipal Websites Evolve and Process Automation and Digital Services, this webinar will provide practical guidance to help your team deliver a better resident experience.

Register today to save your spot: https://hubs.li/Q04zV01P0

Still remediating PDFs one by one? There may be a faster way to prepare for upcoming accessibility deadlines.Join us for...
10/15/2026

Still remediating PDFs one by one? There may be a faster way to prepare for upcoming accessibility deadlines.

Join us for Preparing Your Documents for the Upcoming Accessibility Deadlines, a 40-minute, demo-led webinar. We’ll cover what the DOJ’s accessibility requirements mean for local government documents and show how DocAccess converts PDFs into accessible, mobile-friendly HTML. You’ll also have time to ask accessibility and product experts your questions.

📅 Thursday, October 22 at 2 p.m. ET

Save your spot: https://hubs.li/Q04zNc--0

Residents shouldn't have to log into a portal just to prove they're a member. With Recreation Management's mobile walle...
10/14/2026

Residents shouldn't have to log into a portal just to prove they're a member.

With Recreation Management's mobile wallet integration, digital membership passes live right on residents' phones and can add them to Apple Wallet or Google Wallet in just a few taps for easy check-in.

- Add the digital pass from the Manage Memberships dashboard, a receipt screen, or a receipt email
- Give each family member their own addable credential
- Stay in sync with renewals, cancellations, expirations, and punch-pass counts
- Check in with a scannable barcode or QR code that works with your existing system

No more fumbling at the front desk. Just tap and go.

https://hubs.li/Q04zmSVk0

Did you know your marriage license process could be entirely digital? Join us for Session 4 of our Did You Know webinar ...
10/14/2026

Did you know your marriage license process could be entirely digital?

Join us for Session 4 of our Did You Know webinar series as CivicPlus experts show how Process Automation and Digital Services can streamline marriage license applications, approvals, appointment scheduling, and resident communication, cutting paperwork for staff and residents alike.

📅 Wednesday, October 21, 2026, at 1 p.m. CT (2 p.m. ET | Noon MT | 11 a.m. PT)

Register today: https://hubs.li/Q04zD9DC0

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302 South 4th Street
Manhattan, KS
66502

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+18882282233

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