Shelby County Community Services

IMPORTANT UPDATE from CSA: We have heard your challenges with the online utility assistance application. To better support you, we are moving the utility assistance application process to in-person appointments starting in June. We will complete your application together in person, and you’ll leave your appointment knowing its status.
You can reserve an appointment by going online and finding a date and time on CSA’s LIHEAP booking calendar. The calendar will offer appointments two weeks ahead. To see all the available appointments this summer, make sure you click on the arrows < > shown under the date being viewed. By doing so, it will take you to the next month of availability. Don’t worry if you do not see open appointments – appointments will be released based on volume.
Visit www.shelbycountycsa.org and select “utility assistance” to book your appointment.

IMPORTANT UPDATE: We have heard your challenges with the online utility assistance application. To better support you, we are moving the utility assistance application process to in-person appointments starting in June. We will complete your application together in person, and you’ll leave your appointment knowing its status.

You can reserve an appointment by going online and finding a date and time on CSA’s LIHEAP booking calendar. The calendar will offer appointments two weeks ahead. To see all the available appointments this summer, make sure you click on the arrows < > shown under the date being viewed. By doing so, it will take you to the next month of availability. Don’t worry if you do not see open appointments – appointments will be released based on volume.

Visit www.shelbycountycsa.org and select “utility assistance” to book your appointment.

Join us in supporting our Joint Office of Neighborhood Safety & Engagement for a powerful day of connection, awareness, and community.🧡

Wear orange and stand with us in honor of National Gun Violence Awareness Day. Together, we can uplift one another, build safer neighborhoods, and create spaces where everyone feels supported. 🧡

📍 Hickory Hill Park & Community Center
🗓 Saturday, June 6, 2026
⏰ 11 AM – 3 PM

Bring your family and friends out for a day of free activities, food, music, and community-building.
WhereHopeMeetsHelp

Save the date for Memphis Hope Fest! We will be there ready to answer any questions you may have about the Division and our services. Visit www.MemphisHopeFest.com for more information.

We’re hiring!

Join the Division of Community Services and be part of a team committed to making a meaningful impact every day.

Our purpose is simple but powerful: we foster a vibrant community where all residents are connected, supported, safe, and well. Through our work, we help individuals and families at every stage of life navigate social, economic, and justice-related challenges by providing and connecting them to essential services and resources.

If you’re passionate about serving others and strengthening communities, this is your opportunity to make a difference.

Scan the QR code to learn more and apply, or visit this link: https://iayzqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/260371/?utm_medium=jobshare&utm_source=External+Job+Share

🚨 Important Update 🚨

Please be advised that Veterans Services will be closed on Thursday, April 23 for quarterly staff training.

They will reopen at 8:00 a.m. on Friday morning and resume normal operations.

Thank you for your understanding as we continue working to better serve our community.

We’re proud to highlight the impactful work of our Joint Office of Neighborhood Safety and Engagement, in partnership with our incredible community organizations. 💙

Through these collaborations, the Joint Office continues to expand access to resources, support individuals and families, and strengthen our community.

Stay tuned, there’s more to come! Be on the lookout for upcoming Safer Shelby Nights in June as the Joint Office continues working to promote safety, connection, and resources for all.

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