For account services, visit our site or call 305.665.7477
To report an emergency, call 305.274.9272
The Miami-Dade Water and Sewer Department is committed to serving the needs of Miami-Dade County residents, businesses, and visitors by providing high-quality drinking water and wastewater disposal services while providing for future economic growth via progressive planning; implementing water conservation measures; safeguarding public health and the environment; and providing for continuous proce
05/22/2026
Our offices will be closed on Monday, May 25th, in observance of Memorial Day.
While our offices are closed, our treatment plants will continue operating 24/7 to provide uninterrupted water and sewer services to .
Celebrating the moms of today and every day. 🫶
From caring for their families to serving , these women help shape a stronger future for the next generation.
Happy Mother’s Day. 🌼
05/07/2026
In observance of Law Enforcement Appreciation Day our offices will be closed Friday, May 8.
While our offices our closed, essential water and sewer operations will continue to ensure uninterrupted services across .
Last week, we welcomed and to the Alexander Orr Water Treatment Plant for a behind-the-scenes look at where Miami-Dade’s drinking water begins.
With support from our Hydrogeology Technical Services, Resilience and Operations teams, the tour explored the connection between the Everglades, the Biscayne Aquifer, and the work it takes to protect and deliver high-quality water to our community every day.
This , we’re thinking below the surface.
In Miami-Dade, we get our drinking water from the Biscayne Aquifer, which lies just below the surface.
That’s why protecting our environment above ground helps preserve the water we all rely on. 💧🪨
04/08/2026
Not every water-wasting habit is obvious. Some of the most common ones are easy to miss.
The good news? Small changes at home can make a real difference.
This , fix leaks early, wait for full loads of laundry, turn the faucet off when brushing your teeth, skip irrigation after rainfall, and cut back on handwashing your car.
Small habits = big impact. 💧
04/01/2026
The Water Shortage Warning for Miami-Dade has officially been lifted. 💧
Recent rainfall, combined with continued conservation efforts across our community, helped restore water levels in the Biscayne Aquifer.
While the warning is no longer in effect, protecting our water supply remains a shared responsibility. Small everyday actions, like skipping irrigation after rainfall, running full loads, and checking for leaks, can still make a meaningful difference.
Thank you for making every drop count.
| Monday | 9am - 5pm |
| Tuesday | 9am - 5pm |
| Wednesday | 9am - 5pm |
| Thursday | 9am - 5pm |
| Friday | 9am - 5pm |