09/15/2026
We will continue to answer house calls and remain available to serve our community. Please understand that we share the frustration felt by many, but we will navigate this sudden, challenging situation without an ambulance contract together. To our friends and EMS family at LVAC, thank you for the support over the past 10 years.
Lancaster, NY – September 15, 2026 – Lancaster Volunteer Ambulance Corps (LVAC) announces that its service as the contracted ambulance provider for the Town of Alden will end this week.
For the past nine months, LVAC has been engaged in negotiations with the Town of Alden regarding the continued provision of emergency medical services to the Alden community.
Last evening, LVAC was informed by the Town that it has decided to sign a contract with a new emergency medical services provider beginning January 1, 2027.
LVAC’s current contract with the Town of Alden expires at 11:59 p.m. on Wednesday, September 16, 2026. Effective at midnight on Thursday, September 17, 2026, Lancaster Volunteer Ambulance Corps will no longer provide ambulance coverage to the Town of Alden.
While we respect the Town’s right to replace their dedicated service with another company, we caution residents that this may not be the same level of reliability as they have experienced with LVAC. The Town should not expect that LVAC is able to fill the gaps in coverage, as the Town has not contracted with LVAC to do so. Mutual aid coming from far outside the Town may fill some of the gaps, but LVAC is no longer obligated to staff the same number of ambulances as it did when it served your Town. We are concerned for your safety, but trust that the Town Board has made a choice in your best interest.
LVAC has proudly served as the Town of Alden’s contracted ambulance provider since 2016. For the past ten years, our paramedics and EMTs have responded when members of the Alden community needed help, often during some of the most difficult moments of their lives.
We are grateful for the trust Alden residents have placed in our organization and our providers over the past decade. We are equally grateful to the LVAC employees and members who have served the community with professionalism, compassion, and dedication.
While our time as Alden’s contracted ambulance provider is coming to an end, we remain proud of the service we have provided and the relationships we have built within the community.
To the residents of Alden, thank you for allowing Lancaster Volunteer Ambulance Corps to serve your community for the past ten years. It has truly been our privilege.