08/12/2026
UPDATE: We have returned to normal operations.
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For now, please call 850-983-1877 for assistance from our office.
UPDATE Wednesday, August 12, 4 p.m. - The fiber company has been working on the fiber line since earlier this afternoon. We hope to have an update some time this evening on if affected county offices will be reopening to the public tomorrow (Thursday).
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Wednesday, August 12, 9:05 a.m. - Due to damage to a fiber line caused by a power pole fire early this morning, the following Santa Rosa County offices without phone or internet will be closed to the public until further notice:
- Development Services Complex
--- Engineering
---- Environmental Department
---- Housing
---- Inspections
---- Mosquito Control
---- Permits
---- Planning & Zoning
- Facilities Management/Parks & Recreation Services
- Public Works
- Veterans Services
For assistance from these departments, including Animal Services, please call 850-983-1877. Animal Services, 4451 Pine Forest Road in Milton, is still open to the public but is unable to take phone calls.
County staff are working with the fiber company and the County’s IT team to restore service and reopen these offices to the public as quickly as possible. Staff are continuing to work behind the scenes to maintain essential county operations while the issue is being resolved.
An update on operations will be provided by this afternoon.
