VitalOne

One call in the morning.
Wheels up that evening.

A patient in Israel needed to get back to the United States for continued care — quickly, safely, and without the complexity becoming overwhelming for the family.

She made many calls, but no one was willing to help her.

Then she called VitalOne® 1-800-MedEvac.

By that same evening, the patient was en route with Critical Care Paramedic on an Israel Airlines Boeing Dreamliner Business Class to Miami, followed by an American Airlines Boeing 777-200ER aircraft connection onward to Dallas, Texas.

Catering on EL AL Israel Airlines then followed by Bagel Boys Miami breakfast.

Just the right logistics, the right airline partnerships, and a team that knows how to move fast when families need answers.

From coordinating international routing to ensuring a smooth medical travel plan across multiple carriers and destinations, VitalOne® 1-800-MedEvac helps patients get where they need to be — without unnecessary delays or unnecessary costs.

Thank you Hatzalah of Israel for ground support.

VitalOne® 1-800-MedEvac insurance advocacy is working tirelessly to ensure this will be covered by her insurance BCBS Global Solutions.

One call handles it all.
📞 1-800-MedEvac

This Memorial Day, a U.S. veteran and airline pilot, on life support, with a brain aneurysm, needed urgent Priority AirRescue from Costa Rica to Miami. 🇺🇸✈️

VitalOne® 1-800-MedEvac was honored to bring him Stateside safely.

On a day dedicated to sacrifice, it was our privilege to serve one who served our country.

Special thanks to U.S. Customs and Border Protection.

MedEvac.org 305-MedEvac pulled through with immediate hospital placement stateside, and his employer insurance covered flight. Zero cost to patient.

VitalOne® 1-800-MedEvac = every detail. One call.

An OB/GYN emergency in the Caribbean.

Beautiful island…. But not so great Obgyn services.

Far from home. Limited resources. A family suddenly facing decisions no one ever expects to make on vacation.

There’s only one number to call:
1-800-MedEvac

From coordinating hospital acceptance and physician communication to arranging the MedEvac Jet, ground logistics, and critical care transport team.

No couple should have to go through this.

All at no cost with qualifying insurance.

VitalOne® 1-800-MedEvac
One call handles it all.

Middle of the night. A baby with an extremely complex surgical emergency.

Urgent calls began immediately.

A legendary pediatric surgeon Dr. Marc Levitt at Hospital accepted the patient.

But when time is that critical, coordination has to happen fast and flawlessly.

VitalOne® 1-800-MedEvac activated the mission, arranging rapid helicopter transport with JeffSTAT Air Methods to help get this child to the specialized care they urgently needed.

From hospital acceptance, to surgical coordination, to critical care transport

One call set everything in motion.

VitalOne® 1-800-MedEvac

From Israel to the United States 🇮🇱➡️🇺🇸

VitalOne® 1-800-MedEvac doesn’t just ensure smooth MedEvac transport.

VitalOne® 1-800-MedEvac specializes in coordinating every last detail of complex international medical transports, down to the smallest things.

We do it so you don’t have to.

This mission included a seamless transfer via AL Israel Airlines, with ground teams positioned for every stage of the journey — from departure in Israel to arrival in the United States.

Of course, we ensure catering for Family and Crew.

Thank you EL AL Israel Airlines Kenneth (Kenny) Rozenberg, Daryl Hagler Shlomo Katz Shlomi Zafrany.

Thank you U.S. Customs and Border Protection.

Thank you, Port Authority Police.

Thank you Michael Vatch, MPA, LNHA, CCEMT-P Kenneth (Kenny) Rozenberg.

Completely free for the patient with qualifying insurance thanks to Vitalone insurance advocacy.

One call. Every detail handled

Saving his neck Part 2:

From a neck fracture in Costa Rica…
to care back home.

What began as a frightening medical emergency far from home is now a completed mission.

VitalOne® coordinated the medical evacuation, the flight, the critical care team, ground logistics, and the transition to stateside care.

With qualifying insurance, the cost to the patient may be covered at zero.

Because when crisis hits abroad, families shouldn’t have to figure out the next step alone.

One call. One team. One mission complete.
1-800-MedEvac

Neck fracture in Costa Rica 🇨🇷

When a medical emergency happens far from home… who are you gonna call?

VitalOne®️ MedEvac.

With qualifying insurance, emergency medical evacuation may be covered at zero cost to the patient.

One call to 1-800-MedEvac sets everything in motion.

Right now, .org_ is securing hospital acceptance stateside, while VitalOne®️ MedEvac is en route for extraction.

From crisis abroad to care back home —
one call handles it all.

On 5/13, Cincinnati celebrates 513 Day.

But for some families… 513 means something far greater. It means hope. It means answers. It means Children’s.

Meet little Gabriel.

Born in February 2020, his parents Coane & Daniel Coane knew from the very beginning something wasn’t right with his breathing. Yet after hearing “everything looks normal” from more than ten specialists, they began questioning their own instincts.

Then, in October 2020, what should have been a simple cold landed Gabriel in the PICU… and changed everything. Hospitalizations became almost monthly. Questions kept piling up. Fear became routine.

Then came one referral—to Dr. Michael Rutter at Cincinnati Children’s.

Within 24 hours, his team said these words:

“We agree. Something is wrong. Come to Cincinnati.”

From that moment onward, VitalOne® 1-800-MedEvac became an integral part of Gabriel’s care team, consistently present during times when it was unclear whether local care would suffice or when a transfer to higher level of care became necessary.

And what makes this story even more remarkable…

The family had some of Florida’s top pediatric hospitals practically in their backyard— Joe DiMaggio Children’s Hospital, Nicklaus Children’s Health System, and Holtz Children’s Hospital. Even UF Health was within reach—though nearly a five-hour drive.

And yet…

For the next 4½ years, Gabriel’s family traveled back and forth for surgeries, clinic visits, and life-changing treatment.

Then in August 2025… they made a decision that says everything about the level of care they found here.

They moved their entire family to Cincinnati.

Imagine the difference between starting your car in 88 degree Miami Florida. versus -9 degree Cincinnati, Ohio

But they did it.
For their son. For answers.
For Cincinnati Children’s & Dr. Michael Rutter. For the top medical care in the world.

At VitalOne® 1-800-MedEvac, we transport patients to centers of excellence every single day.

But every once in a while, you witness a hospital so extraordinary… a family doesn’t just travel there for care.

They move there.