Norwalk First Taxing District Water Department

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Norwalk, CT
Norwalk First Taxing District Water Department

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The First Taxing District is the steward of several parks, including the historic Norwalk Green, and

10/27/2026

Emergency Shutdown - Overlook Road, Birch Street and Clearview Avenue

The break on the water main has been located and repairs are underway. We anticipate that water will be restored by 9:00 p.m.
Customers in the area may be experiencing discolored water. If the water is discolored, try running a cold water faucet for 5 to 10 minutes to clear out the internal plumbing. Flush your toilets 2 or 3 times. If the initial cold water flush does not clear up the problem, wait about 1 hour and repeat.

If you live in a condominium complex or apartment building and experience discolored water, you may want to contact your superintendent to coordinate with FDWD.
We apologize for any inconvenience this may cause.
Should you have any questions, please contact our Customer Service Center at 1-203-847-7387.

09/29/2026

Emergency Shutdown - Butternut Ln

The break on the water main has been located and repairs are underway. We anticipate that water will be restored by 10:00 p.m.

Customers in the area may be experiencing discolored water. If the water is discolored, try running a cold water faucet for 5 to 10 minutes to clear out the internal plumbing. Flush your toilets 2 or 3 times. If the initial cold water flush does not clear up the problem, wait about 1 hour and repeat.

If you live in a condominium complex or apartment building and experience discolored water, you may want to contact your superintendent to coordinate with FDWD.

We apologize for any inconvenience this may cause.

Should you have any questions, please contact our Customer Service Center at 1-203-847-7387.

09/29/2026

Emergency Shutdown - Butternut Ln

There has been an emergency shutdown located on Butternut Ln and Creeping Hemlock Rd.

We are working to fix the Main Break and are Shutting down the watermain.

Customers in the area will experience low pressure.

If the water is discolored, try running a cold water faucet for 5 to 10 minutes to clear out the internal plumbing. Flush your toilets 2 or 3 times. If the initial cold water flush does not clear up the problem, wait about 1 hour and repeat.

If you live in a condominium complex or apartment building and experience discolored water, you may want to contact your superintendent to coordinate with FDWD.

We apologize for any inconvenience this may cause.

Should you have any questions, please contact our Customer Service Center at 1-203-847-7387.

09/21/2026

Our phone system is currently down. We apologize for any inconvenience this may cause. Should you have any questions, please contact our Customer Service Center at [email protected].

09/17/2026

Low Pressure Notice - Valley Rd
Due to work in the area, Customers on Valley Rd will be experiencing low pressure.

Start 4:15pm

Customers in the area may be experiencing discolored water. If the water is discolored, try running a cold water faucet for 5 to 10 minutes to clear out the internal plumbing. Flush your toilets 2 or 3 times. If the initial cold water flush does not clear up the problem, wait about 1 hour and repeat.
If you live in a condominium complex or apartment building and experience discolored water, you may want to contact your superintendent to coordinate with FDWD.
We apologize for any inconvenience this may cause. Should you have any questions, please contact our Customer Service Center at 1-203-847-7387.

09/16/2026

Emergency Shutdown - Maple St

There has been an emergency shutdown located on Maple St, Stevens St and Prospect St

We are working to fix the Main Break and are Shutting down the watermain.

Customers in the area may be experiencing discolored water. If the water is discolored, try running a cold water faucet for 5 to 10 minutes to clear out the internal plumbing. Flush your toilets 2 or 3 times. If the initial cold water flush does not clear up the problem, wait about 1 hour and repeat.

If you live in a condominium complex or apartment building and experience discolored water, you may want to contact your superintendent to coordinate with FDWD.

We apologize for any inconvenience this may cause. Should you have any questions, please contact our Customer Service Center at 1-203-847-7387.

09/04/2026

The District is currently experiencing an issue with water discoloration that is actively being addressed. This discoloration is caused by the disturbance of naturally occurring minerals (Iron and Manganese) that have settled in the water mains. The water does not pose a health risk.

Customers in the area may be experiencing discolored water. If the water is discolored, try running a cold water faucet for 5 to 10 minutes to clear out the internal plumbing. Flush your toilets 2 or 3 times. If the initial cold water flush does not clear up the problem, wait about 1 hour and repeat.If you live in a condominium complex or apartment building and experience discolored water, you may want to contact your superintendent to coordinate with FDWD.We apologize for any inconvenience this may cause. Should you have any questions, please contact our Customer Service Center at 1-203-847-7387.

08/10/2026

07/14/2026

**UPDATE**
Emergency Repair Work Complete - Pressure Restored - Valley Rd, Valley View Rd

Emergency work in the area has been completed, Customers on Valley Rd and Valley View Rd should be experiencing normal pressure.

Customers in the area may be experiencing discolored water. If the water is discolored, try running a cold water faucet for 5 to 10 minutes to clear out the internal plumbing. Flush your toilets 2 or 3 times. If the initial cold water flush does not clear up the problem, wait about 1 hour and repeat.

If you live in a condominium complex or apartment building and experience discolored water, you may want to contact your superintendent to coordinate with FDWD. We apologize for any inconvenience this may cause. Should you have any questions, please contact our Customer Service Center at 1-203-847-7387.

07/14/2026

Emergency Repair Work - NO PRESSURE - Valley Rd, Valley View Rd

Due to emergency work in the area, Customers on Valley Rd and Valley View Rd will be experiencing NO PRESSURE.

Once work has been completed customers in the area may be experiencing discolored water. If the water is discolored, try running a cold water faucet for 5 to 10 minutes to clear out the internal plumbing. Flush your toilets 2 or 3 times. If the initial cold water flush does not clear up the problem, wait about 1 hour and repeat.

If you live in a condominium complex or apartment building and experience discolored water, you may want to contact your superintendent to coordinate with FDWD. We apologize for any inconvenience this may cause. Should you have any questions, please contact our Customer Service Center at 1-203-847-7387.

Address

12 New Canaan Avenue
Norwalk, CT
06851

Telephone

+12038477387

Website

http://firstdistrictwater.org/

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