PeopleService Inc

"It's not just about running a system. It's about building something sustainable." – Angie Braud, Treasurer of Duluth/North Shore Sanitary District.

By combining operations, administration and billing support under one team, the district gained greater consistency, responsiveness and streamlined service for its customers.

Read stories about how we support other clients like Duluth North Shore Sanitary District: https://peopleservice.com/case-studies/

Strong partnerships are built over time — and we’re proud to continue serving communities that place their trust in PeopleService year after year.

We recently renewed operations service partnerships with:
✔️ Eudora, KS – 5 years
✔️ Farwell Kensington Sewer District, MN – 14 years
✔️ Monona, IA – 17 years
✔️ Rock Falls, IA – 30 years

Thank you to these communities for your continued confidence in our team. We’re grateful for the opportunity to support reliable, high-quality operations every day.

Aging infrastructure continues to be a growing challenge for small communities across the country.

From rising water main breaks to increasing repair costs, utilities are balancing reliability, limited resources and long-term system planning every day. Proactive maintenance and asset management remain critical to extending the life of existing systems and reducing emergency repairs.

💧 Learn more about how PeopleService supports utility operations and infrastructure planning: https://peopleservice.com/services/

Twenty-five water operators and industry professionals gathered in Maryville, Missouri, for the annual PeopleService Water Operator Workshop focused on practical training and real-world solutions for today’s water systems.

Sessions covered asset management, cybersecurity, tank maintenance, hydrant flushing and drinking water testing. Attendees also earned 5 contact hours (0.5 CEUs) toward Water Operator Certification.

Thank you to Core & Main for sponsoring this year’s workshop and supporting continued operator education.

200+ communities.
200+ ways things can go sideways. 😅

Good thing we bring structure and expertise - and sometimes even a sense of humor - to the clients we partner with.

Need a partner who gets it? 💧
peopleservice.com/contact/

Every utility system has that one valve you don’t want failing at the wrong time.

Prevent costly surprises with proactive maintenance services from PeopleService.

✅ Valve turning
✅ Hydrant flushing
✅ Pump + generator inspections
✅ Real-time maintenance tracking

A strong preventive maintenance plan helps communities stay ahead of emergencies before they happen.

Learn more about our utility services: https://peopleservice.com/services/

Some partnerships stand the test of time.

In Ackley, Iowa, that partnership with PeopleService goes back to 1988 — nearly four decades of working together to support the community’s water and wastewater systems.

“We were the first ones who signed, and we’ve never looked back.”

Read more about this long-standing partnership: https://peopleservice.com/ackley-peopleservice-37-years-of-partnership-and-progress/

Water and wastewater treatment plants are more connected than ever — and that comes with new cybersecurity risks. From remote monitoring to mobile access, today’s systems offer more flexibility, but also more exposure.

So what should your system be doing right now? Tom Mehr of Preferred Controls outlines practical steps to reduce risk and stay ahead.

Read the full article: https://peopleservice.com/cybersecurity-in-water-wastewater-a-growing-priority/

What happens when a system goes from a 1939 paper map to a tool you use every day?

For New Richland, Minnesota, it changed everything.

“I’ll be honest, I’m not a fan of computers,” said operator Alice “Shell” Johnson. “But the support made all the difference.”

Today, GIS mapping helps her track service lines, document issues and respond faster when problems arise — all in one place.

See how it’s transforming wastewater operations in New Richland: https://peopleservice.com/case-studies/how-peopleservice-gis-mapping-transformed-wastewater-operations-in-new-richland/