Scottville Rural Water Company

10/04/2026

Note to our customers:
We understand the frustration with the recent service interruption due to the line break and boil orders. We are customers on this service as well. It takes time to clear water that’s not up to standards.
Water quality has been an issue since 2021 when the Illinois EPA changed the protocols and chemicals that PM Water treats our water with. Subsequently, our water quality has often been an issue. Our operator, at the direction of the board, routinely flushes the system to help maintain and improve the water quality. We also are required by law to send in samples that are tested for safety and reported to the ILEPA on a regular basis. The water samples have passed test up to the time of this current line break. Those results came in today. That was the purpose of the boil order. The color and smell should clear even more with continued flushing and usage. Furthermore, we (the board) continue to explore options to improve the water quality, appearance, and taste with the limited resources we have and under the current protocols from ILEPA. We will work to provide more consistent quality in the future as we consider implementing different equipment and/or upgrades. We appreciate your patience with this process.

Send a message to learn more

10/03/2026

Great news!!
BOIL ORDER
Is Lifted!
Pls share!

10/01/2026

Boil Order still in effect.
Lab results in this weekend or early next week. Update will be posted as soon as we know! Thank you for your patience!

09/26/2026

BOIL ORDER is back ON! Unfortunately, we’ve had some discolored water moving through the system that requires flushing and re-testing. We appreciate your uunderstanding while we work to resolve the matter in the next few days.

09/26/2026

Boil Order
Is LIFTED!
Thank you for your patience.
Pls report any issues to Jim our operator at 217-931-2673

09/23/2026

Everyone should be gaining water pressure back now and if not, please contact Jim our water operator by call or text at
217) 931-2673

Send a message to learn more

09/23/2026

Whole system is down! Our main line was just hit while working on Palmyra plant. We will be on boil order for awhile. Pls spread the word!! Updates will be posted when we get them. Pls share!

07/14/2026

Sharing local Blood Drive info! Pls
Donate if you can - this benefits our area!

07/12/2026

News! For SRWC customers:
The bulk water has a new air gap* on the line. It will clamp on to the top of a water tank and can fit any tank. Please DO NOT attempt
To disassemble this in any way! Info will also be posted at the tank. Any questions? Pls call or text our water operator -
Jim at (217) 931-2673
*an air gap is literally that - a gap that prevents cross contamination between the hose and customer tanks.

06/15/2026

NOTICE: water lines are in process of being flushed at night for the next couple weeks. You may experience low water pressure at night and or taste/smell issues. We are aware of this. These will resolve usually within a day or two. We appreciate your patience and understanding as our operator does this scheduled system maintenance.