06/02/2026
Kicking off almost two weeks of travel this afternoon with the first of three , , and events, Auto Tech 2026 in Novi, MI. Excited to be engaging in conversations about the positive impact Advanced Automatic Collision Notification will have on emergency response, by delivering post-crash data in real-time to 9-1-1 professionals at our nation's PSAPs/ECCs. The end result: public safety partners on scene, with better information, ultimately improving and
If you're going to be in Novi this week, let's connect!
Intrado Safety
06/02/2026
Emergency communications centers are already receiving still images, pre-recorded video, and streaming media as part of active 9-1-1 calls. That capability is valuable. It is also a vulnerability.
Not all imagery is what it appears to be.
Believable AI Imagery (BAI) does not look like a viral deepfake. It looks like a fender-bender. A structure fire. A downed power line. Ordinary, context-compatible, and entirely plausible to a dispatcher managing multiple, rapidly evolving incidents. That is precisely what makes it dangerous.
Two technologies are emerging as a foundation for Incident Related Imagery ( ) verification in the PSAP:
Google's SynthID embeds an imperceptible watermark directly into AI-generated image pixels during the creation process. Unlike metadata, it survives compression, cropping, and screenshots.
C2PA (Coalition for Content Provenance and Authenticity) creates a cryptographic chain of custody, a digital record of where an image originated, what device captured it, and every edit made since.
Used together, these tools can power a real-time provenance trust layer inside 9-1-1 platforms. Not a forensic workflow that delays dispatch. A simple, automated signal that tells the telecommunicator: this image checks out, or this image warrants scrutiny.
, not human-as-last-resort.
The 9-1-1 community has always adapted to new threat vectors. This is the next one. The question is whether our platforms and standards will be ready before bad actors test the gap.
06/01/2026
https://www.analyticsinsight.net/amp/story/artificial-intelligence/how-wearable-ai-voice-recorders-are-reshaping-modern-workflows
"Rather than constantly switching between speaking and typing, professionals can stay with the discussion and keep their attention where it belongs. The device records, then it processes what it hears out in the background, quietly. Because of that, it feels like a smoother approach, more efficient too, for managing work tasks overall."
How Wearable AI Voice Recorders Are Reshaping Modern Workflows
Wearable AI voice recorders are starting to show up as part of everyday work tools in a lot of industries. They let people capture conversations with very littl
06/01/2026
I've been watching a role emerge in the space that I think matters deeply for 9-1-1, and I don't think our industry is paying enough attention to it yet.
It's called a Forward Deployed Engineer, or .
In the broader tech world, FDE job postings grew 729% in a single year. OpenAI just raised $4 billion to build an entire company around the concept. The reason is straightforward: most pilots fail not because the technology is bad, but because nobody owns the gap between what the product does and how the organization actually works. The FDE is the person who closes that gap, embedded on-site, learning the real workflow, and making AI operational rather than theoretical.
Industry partners bring enormous value to this process, and the best ones already think deeply about deployment, not just delivery. But as AI becomes more operationally complex, the question worth asking is whether the current model fully accounts for what 9-1-1 environments actually require: legacy infrastructure, vendor fragmentation, a workforce under sustained pressure, and regulatory frameworks that most commercial AI teams have never encountered.
Over the next several weeks I'm writing a series on what the FDE model looks like when applied to , what it means for the people on position, the technical staff keeping everything running, and the leaders trying to make smart decisions about AI without a lot of guidance.
It's a conversation I think this industry needs to start having now.
05/30/2026
https://www.autoblog.com/features/were-entering-the-era-of-software-defined-cars
We need to stop talking about Software-Defined Vehicles ( ) as just "smartphones on wheels." It’s time to talk about them as lifesaving infrastructure.
In the 9-1-1 and public safety world, we live and breathe the "Golden Hour." Every second shaved off response and triage time is a life altered or saved. While the broader tech world focuses on over-the-air updates for infotainment or subscription models, those of us at the intersection of public safety and disruptive tech see the real revolution: rewriting the physics of crash outcomes.
We're Entering The Era Of Software-Defined Cars
In the past, vehicles had been considered finished products once they rolled off the production line, but that may no longer be the case.
05/30/2026
The 9-1-1 and Emergency Communications profession needs LEADERS like YOU!
05/30/2026
June is going to be incredible for Intrado Safety and conversations on Advanced Automatic Collision Notification ( ).
I'm thrilled to be attending three outstanding events next month where I'll have the opportunity to talk about this incredible technology and the transformative role collision data can play in 9-1-1 and public safety.
From AutoTech 2026 in Novi, Michigan, to the Auto Tech Showcase in Washington, DC, to the ITS America Events Conference & Expo in Detroit, each event creates an important opportunity to highlight how connected vehicle collision data can strengthen emergency response, improve , and .
When seconds can separate a survivable crash from a fatality, what happens in the 9-1-1 center matters enormously. AACN delivers critical post-crash data directly to telecommunicators and first responders at the moment they need it most, enabling faster, more informed decisions and better outcomes for crash victims.
I'm grateful to be part of these conversations and to help advance the dialogue between the automotive, transportation, technology, and public safety communities. The future of crash response is increasingly connected, and AACN is a big part of that story.
If you'll be at any of these events, I'd love to connect!
05/27/2026
Absolutely looking forward to attending AutoTech next week in Novi, MI and even more excited to be connecting with fellow colleagues and practitioners in the and space.
Proud to be part of the important work going on at Intrado Safety, bringing vital vehicle collision data to our nation's PSAPs/ECCs in real-time, allowing 9-1-1 professionals to more quickly and accurately determine occupant injury, as well as the appropriate public safety response.
Advanced Automatic Collision Notification is doing AMAZING things for vehicle occupants involved in a collision, improving and
Attending next week? Let's connect!
05/27/2026
What if the most critical seconds after a crash didn't depend on someone being conscious enough, or a witness being present, to call for help?
That's the promise of Advanced Automatic Collision Notification ( ).
Vehicle sensors automatically transmit crash data directly to 9-1-1 centers in seconds, including precise location, injury severity predictions, and critical vehicle data. The result: faster response, smarter resource deployment, and better outcomes for crash victims.
Research shows AACN could prevent more than 2,100 deaths annually. That's not incremental progress. That's transformation.
I'm headed to Detroit June 9-12 for ITS America Conference & Expo to be part of this conversation. If you'll be there, let's connect.
Intrado Safety
05/25/2026
Remembering those who made the ultimate sacrifice....