County Ambulance Service

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County Ambulance Service County Ambulance is a provider of 9-1-1 emergency ambulance service to the City of Pittsfield since 1984 and the leader in area EMS.

🚑 PROTECT PATIENTS. KEEP EMERGENCY CARE READY.When someone calls 911, their concern should be getting help—not whether a...
10/22/2026

đźš‘ PROTECT PATIENTS. KEEP EMERGENCY CARE READY.

When someone calls 911, their concern should be getting help—not whether an ambulance is in their insurance network or what unexpected bill might follow.

County Ambulance supports Massachusetts legislation that would protect patients from surprise emergency ground ambulance bills while helping sustain the services our communities rely on.

The proposal outlined in H.1261/S.799 would prohibit balance billing for covered emergency ambulance services and cap cost-sharing at $100 for insured patients covered by the legislation, credited toward their in-network deductible and out-of-pocket maximum. Insurers would pay ambulance providers directly and promptly, keeping patients out of payment disputes.

The proposal also addresses uninsured and self-pay patients by limiting emergency ambulance charges to the applicable Medicare rate and prohibiting collection practices such as wage garnishment, liens on primary residences, adverse credit reporting and civil collection actions.

Transparency matters, too. Municipalities would report established ambulance rates annually to the Center for Health Information and Analysis, which would publish those rates for public review.

These protections belong alongside a sustainable payment system. Ambulance readiness requires trained professionals, maintained vehicles, medical equipment, medications and continuing education—even when no sirens are sounding.

Here in Berkshire County, protecting access to dependable emergency care is essential. Patients deserve financial protections, and communities need ambulance services prepared to respond.

County Ambulance is proud to support legislation that puts patient protection and reliable emergency care together.

Please contact your Massachusetts state representative and senator and encourage them to advance emergency ground ambulance billing reform.

Massachusetts Ambulance Association
10/21/2026

Massachusetts Ambulance Association

We’re gearing up to take part for our second year in the Boston Bruins Foundation BFit Challenge on January 31, 2027 at ...
10/21/2026

We’re gearing up to take part for our second year in the Boston Bruins Foundation BFit Challenge on January 31, 2027 at TD Garden — home of the Boston Bruins! This incredible event brings communities together to support the heroes who protect and serve us every day.

To participate, we need your help reaching our fundraising goal.
Every dollar raised goes directly to first responder and military charities, providing crucial resources, support programs, and services to those who sacrifice so much for us.

By donating, you’re not just supporting our team —
you’re standing behind the men and women who keep our communities safe.

Our team's fundraising efforts directly support the Massachusetts Ambulance Association EMS Team Fund, a fund established to provide financial relief to EMS professionals and their families at a time of loss.

Please consider contributing and sharing our campaign.
Together, we can make a meaningful impact.

Thank you for your support!

https://runsignup.com/countyamb

đź’ś WHEN SOMEONE HAS A SEIZURE, YOUR CALM PRESENCE MATTERS.A seizure can be frightening to witness. Knowing how to respond...
10/21/2026

đź’ś WHEN SOMEONE HAS A SEIZURE, YOUR CALM PRESENCE MATTERS.

A seizure can be frightening to witness. Knowing how to respond can help protect the person—and prevent well-intended actions from causing harm.

Today is SUDEP Action Day, raising awareness of sudden unexpected death in epilepsy. SUDEP is rare, but it deserves an informed conversation. People living with epilepsy should discuss their individual risk with their healthcare provider, take seizure medication as prescribed and report seizures that continue despite treatment.

For the people around them, preparation matters too.

If someone has a seizure, stay with them and note when it begins. Clear nearby hazards and cushion their head if they are on the ground. Gently turn them onto their side when you can do so safely. Never hold them down or put anything in their mouth.

Call 911 if the seizure lasts longer than five minutes, another seizure follows without recovery, or the person has trouble breathing or waking afterward. A first seizure, a seizure in water or an injury also warrants emergency help. If you are unsure, call for guidance.

As the person recovers, speak calmly, protect their privacy and explain what happened. Give them time. Confusion afterward can be part of recovery.

If someone you care about has epilepsy, ask about their seizure action plan before an emergency happens. Understanding their usual seizures, prescribed rescue treatment and when to call for help can make the response more coordinated.

People living with epilepsy deserve understanding, preparation and care without stigma.

🧡 PROTECTING YOUR BONES HELPS PROTECT YOUR INDEPENDENCE.Walking to the mailbox. Shopping for dinner. Getting up to greet...
10/20/2026

🧡 PROTECTING YOUR BONES HELPS PROTECT YOUR INDEPENDENCE.

Walking to the mailbox. Shopping for dinner. Getting up to greet a grandchild. Everyday movements can mean a great deal when an injury suddenly makes them difficult.

Today is World Osteoporosis Day. Osteoporosis weakens bones and makes them more likely to break. It can develop without obvious symptoms, leaving some people unaware of the problem until a fracture occurs.

For ambulance crews, a fall is never simply “part of getting older.” It deserves attention—and preventing the next one matters.

If you have fallen, feel unsteady or have broken a bone after a relatively minor injury, bring it up with your healthcare provider. Ask whether a bone-health assessment is appropriate and whether medications or other health conditions could be affecting your balance.

At home, a clear walking path, better lighting and secure handrails can make everyday movement safer. Staying active with strength and balance exercises suited to your abilities can also help. Your healthcare team can guide you toward a safe plan.

These conversations matter for men as well as women. Bone health deserves attention before an injury changes the routine you enjoy.

At County Ambulance, we want our neighbors to keep doing the things that make life their own.

Protect your bones. Support your balance. Preserve your independence.

💬 “CAN YOU EXPLAIN THAT AGAIN?” IS ALWAYS A GOOD QUESTION.An emergency can make familiar things feel confusing. Add pain...
10/19/2026

💬 “CAN YOU EXPLAIN THAT AGAIN?” IS ALWAYS A GOOD QUESTION.

An emergency can make familiar things feel confusing. Add pain, worry, unfamiliar equipment and medical terminology, and even someone who normally feels confident may struggle to take everything in.

October is Health Literacy Month—a reminder that good care includes information people can understand and use.

At County Ambulance, we want patients and families to feel comfortable asking what is happening, what a treatment is for and what comes next. You do not need to know medical terminology to be an active part of your care.

If an explanation is unclear, say so. Ask for everyday words, a slower explanation or help communicating in your preferred language. Tell your care team if hearing, vision or another need makes the conversation difficult.

One useful approach is to explain the plan back in your own words: “Let me make sure I understand…” That gives everyone a chance to catch a misunderstanding before it becomes a problem.

Healthcare professionals share responsibility for making that conversation work. A nod does not always mean understanding, and asking “Any questions?” may not be enough to uncover someone’s concerns.

Whether care happens in an ambulance, a hospital or your living room, you deserve to understand it.

Your questions belong in the conversation. Your understanding matters.

💙 “CALL ME. I’LL COME GET YOU.”For a teenager, getting a driver’s license means freedom. For a parent, it often means li...
10/18/2026

💙 “CALL ME. I’LL COME GET YOU.”

For a teenager, getting a driver’s license means freedom. For a parent, it often means listening for the sound of a car coming back into the driveway.

As National Teen Driver Safety Week begins, County Ambulance encourages families to have a conversation before the next set of keys changes hands.

Talk about seat belts, speed, distractions and the responsibility that comes with carrying passengers. Then make room for one more message: If you feel unsafe, call me.

Maybe the driver has been drinking. Maybe friends are pressuring them to drive faster. Maybe they are tired, uncomfortable or simply in over their head. Whatever the situation, knowing they can ask for a safe ride can make it easier to speak up.

Families can still set firm expectations and discuss consequences. In the moment, the priority is getting everyone home safely.

Adults have a part to play, too. Our children notice when we buckle up, put the phone away and give ourselves enough time to drive without rushing. The example we set starts long before they earn a learner’s permit.

At County Ambulance, we care about what happens before an emergency as much as what happens after the call. Sometimes prevention begins with a promise made at the kitchen table.

“You can always call me. Let’s get you home safely.”

🚨 THE SPACE BESIDE AN AMBULANCE IS SOMEONE’S WORKPLACEWhen an ambulance is stopped along a highway, the emergency has no...
10/17/2026

🚨 THE SPACE BESIDE AN AMBULANCE IS SOMEONE’S WORKPLACE

When an ambulance is stopped along a highway, the emergency has not paused. A crew may be assessing a patient, opening a compartment, moving a stretcher or working only a few feet from passing traffic.

Today is National Move Over Day, a reminder that every driver has a role in protecting the people working at the roadside.

Massachusetts law requires drivers approaching a stationary emergency, highway-maintenance or recovery vehicle with flashing lights to reduce their speed to a reasonable and safe level. On a highway with multiple lanes traveling in the same direction, move into a lane farther from the stopped vehicle when it is safe and practical to do so.

Make that decision early. Check your mirrors, signal and create as much room as conditions safely allow. If traffic prevents a lane change, slow down significantly and pass with caution. Keep your attention on the road and remain prepared for responders, patients or equipment near the travel lane.

A few extra feet can separate a routine roadside response from another emergency.
When you see flashing lights ahead, remember that someone may be standing just beyond them—doing their job and hoping to return home safely.

🚑 County Ambulance Service—slow down, move over and give roadside responders room to work.

❤️ THE FIRST LIFESAVER MAY NOT ARRIVE IN AN AMBULANCEIt may be a spouse in the kitchen, a coworker across the room or a ...
10/16/2026

❤️ THE FIRST LIFESAVER MAY NOT ARRIVE IN AN AMBULANCE

It may be a spouse in the kitchen, a coworker across the room or a stranger who stops to help.

Today is World Restart a Heart Day—a reminder that when someone suffers cardiac arrest, the people already nearby can make an extraordinary difference.

If a teen or adult suddenly collapses, is unresponsive and is not breathing normally—or is only gasping—call 911 immediately. Put your phone on speaker and follow the dispatcher’s instructions. Begin Hands-Only CPR by pushing hard and fast in the center of the chest, at 100–120 compressions per minute, allowing the chest to rise fully between pushes.

If someone else is present, send them to retrieve an automated external defibrillator, or AED, while you continue CPR. Turn it on when it arrives and follow its spoken instructions. You do not need to be a medical professional to use one.

You do not have to feel perfectly confident to take action. The dispatcher can help guide you, and your willingness to begin may give that person a chance they would not otherwise have.

At County Ambulance, we believe community education is part of patient care. Our CPR training combines online learning with an in-person skills session, helping people turn lifesaving information into practical confidence. Contact us to learn about training opportunities.

Our crews bring advanced care. You can help make sure there is still a life to save when we arrive.

🦯 A WHITE CANE IS A SYMBOL OF INDEPENDENCE—AND A SIGNAL FOR DRIVERS TO STOPToday is White Cane Awareness Day, an opportu...
10/15/2026

🦯 A WHITE CANE IS A SYMBOL OF INDEPENDENCE—AND A SIGNAL FOR DRIVERS TO STOP

Today is White Cane Awareness Day, an opportunity to celebrate the independence and achievements of people who are blind or have low vision while reminding motorists of an important responsibility.

Massachusetts law requires drivers to come to a complete stop when a person using a white cane or guide dog is crossing or attempting to cross a street. Drivers should remain stopped until the pedestrian has crossed safely.

Do not honk, wave the person forward or assume they can see your gesture. Never pass another vehicle stopped at the crossing. Simply stop, remain patient and give the pedestrian the time and space needed to travel independently.

A white cane is not a sign that someone is helpless. It is a mobility tool that helps a person identify obstacles, navigate their surroundings and move confidently through the community. A guide dog is also working and should never be distracted. Pet owners should keep their animals restrained and away from a working guide dog.

For pedestrians who are blind or have low vision, one inattentive driver can turn an ordinary street crossing into a life-threatening situation. For the driver, preventing that danger requires only attention, patience and a complete stop.
Accessibility is not simply about creating ramps, signals or marked crossings. It is also about how each of us behaves when sharing public spaces.

🚑 County Ambulance Service—helping make Berkshire County safer and more accessible for everyone.

Address

175 Wahconah Street
Pittsfield, MA
01201

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