Portland Regional Communications Center - Maine

07/17/2026

It is time for our annual Fill-A-Backpack Challenge. It is our 11th year collecting backpacks filled with supplies for students in Portland. If you have any questions, please reach out to Cheryl at [email protected].

07/04/2026

As you celebrate Independence Day, the Portland Fire Department reminds residents and visitors that consumer fireworks are prohibited within the City of Portland in accordance with City Code Sec. 17-32.

Consumer fireworks are not permitted anywhere within the City of Portland, including the Eastern Promenade. Individuals intending to use consumer fireworks within the city are subject to a minimum $200 fine.

The City of Portland's annual Fourth of July fireworks display is scheduled for Saturday, July 4, with fireworks beginning at approximately 9:15 PM.

If necessary, the rain date is Sunday, July 5.

The fireworks can be viewed from:

- East End Beach
- Fort Allen Park
- Amethyst Park
- Baxter Boulevard
- Payson Park
- Martin's Point (Veranda Street)
- Bug Light Park (South Portland)

Celebrate Safely

• Leave consumer fireworks to the professionals.

• Fireworks can cause serious injuries and fires.

• Be respectful of our neighborhoods and parks.

• In an emergency, call 911.

Have a safe and happy Fourth of July! 🇺🇸

06/18/2026

The Portland Regional Communications Center - Maine (PRCC) has successfully completed maintenance within the Dispatch Center at the Portland Police Department.

The work, which began on June 15, was completed without any interruption to emergency 911 services thanks to extensive planning and coordination. During the project, calls were temporarily rerouted to alternate locations in Portland and the Cumberland County Regional Communication Center - Maine while dispatch operations continued uninterrupted.

Throughout the maintenance period, our dispatchers continued to answer and process emergency calls, ensuring the community maintained uninterrupted access to critical services. This planned project also provided an opportunity to test Portland’s continuity of operations capabilities by leveraging the public safety technologies and partnerships we rely on every day.

We thank our partners at CCRCC for their assistance and collaboration throughout the project. We also appreciate the public’s patience and understanding, and we are grateful to our dispatch staff and partner agencies whose professionalism and dedication ensured seamless service throughout the maintenance period.

Thank you for your continued support.

05/14/2026

Well done Sanela, Izzi, and Shannon!!!

The Portland Police Department is proud to congratulate several members of our Communications Center who were recognized with Maine EMS Phoenix Awards for their outstanding work in helping save lives.

The Phoenix Award honors licensed clinicians and dispatchers whose skills, knowledge, and actions contributed to the successful resuscitation of patients experiencing non-traumatic out-of-hospital cardiac arrest, giving those patients the opportunity to continue living neurologically intact lives.

We proudly recognize:
• Telecommunicator Sanela Napijalo – call on September 27, 2025
• Telecommunicator Isabella Saucier – call on February 17, 2025
• Reserve Telecommunicator Shannon Locascio – calls on September 17 & November 3, 2025

We thank each of them for their professionalism, compassion, and dedication during critical moments when every second matters. Their actions made a life-changing difference. Pictured here are S. Locascio, Director Ruf and S. Napijalo. Portland Regional Communications Center - Maine

03/07/2026

The lovely dog below was found in the Old Port around 1am and brought back to Sopo, in which they called us this morning.

Dog will be headed to Animal Refuge League of Greater Portland. Please share so we can find the owner. 🐶

03/06/2026

Don’t forget to spring ahead this weekend! ⏰

Daylight saving time starts this Sunday, March 8th! Use this as a reminder to test your smoke alarms and replace batteries if needed.

Share this with your friends and family.

02/07/2026

********Out phones are back up and functioning!!! Thank you for your patience!!!

Currently our non emergency phone lines are down. We will update when they are fixed.

In the meantime, please only call 9-1-1 if you have an actual emergency. Otherwise, please wait until our system is back up to call with basic inquiries.

01/21/2026

Congratulations Seth!!

The Portland Police Department is proud to recognize telecommunicator Seth Glidden (middle of photo) as our Civilian of the Month for December.

Seth recently de-escalated a situation where a female with likely behavioral health issues was in a panicked state. His skills helped calm the situation as he was able to communicate next steps for her to receive further assistance.

Seth is always approachable and serves as a valuable trainer for new hires, regularly providing assistance to anyone in the room.

Congratulations Seth!

12/31/2025

We are proud of our dispatchers for their teamwork and incredible job they did during last week’s fire! 🔥🔥🔥

12/31/2025

As you ring in the New Year tonight, we encourage everyone to celebrate responsibly....Plan a safe ride home, avoid impaired driving, and look out for one another.

The dispatchers of the PRCC will be working throughout the night to keep the community safe and we wish everyone a safe and happy New Year!