Service Access and Management, Inc. (SAM)

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Service Access and Management, Inc. (SAM) Helping people improve their lives, every day. SAM isn't some huge conglomerate that does a bit of Case Management or Supports Coordination on the side.

Human Services are what we do and we do them well. SAM began as a tiny 15-person team of individuals dedicated to improving human services in Pennsylvania. Now, 20 years later, that team has grown to nearly 600 individuals serving more than 14,000 Pennsylvania residents. We have thousands of satisfied consumers whose lives are enriched thanks to the hard work of our staff. We are proud of our employees. Their dedication to the people they help each day are the main reason that SAM succeeds. It is easy to be proud of our programs. It is another case entirely to justify that pride with outside accreditation. Our case management and crisis intervention services are reviewed and accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). SAM goes far beyond the annual state licensing standards and conforms to rigorous international standards of best practices for our programming. SAM has been expanding its service area since 1997 when we moved beyond the boundaries of Berks County in south central Pennsylvania to neighboring Schuylkill County. Since then, we provide services across the state of Pennsylvania and New Jersey and to more than 10,000 consumers.

💙💛 SAM Represented at the 43rd National Association of Dual Diagnosis (NADD) Conference!Members of SAM’s Supports Coordi...
10/26/2026

💙💛 SAM Represented at the 43rd National Association of Dual Diagnosis (NADD) Conference!

Members of SAM’s Supports Coordination, Clinical Services, and Mental Health Service Lines attended the 43rd NADD Conference, held October 7–9, 2026, in Pittsburgh, PA.

The conference provided a valuable opportunity to connect with fellow professionals, exchange ideas, and participate in educational workshops focused on emerging trends, best practices, and advancements in the field.

A special thank you to Michelle Mowery, Olivia Mitchell, Nicole Lorenzetti, Veronica Pilon, Tracy Cuthie, and Janell Gravitt for proudly representing SAM and demonstrating their commitment to continued learning, professional growth, and enhancing the services we provide to the individuals and communities we serve! 👏

✨ A little reminder as we begin a new week…You don’t have to have it all together, all the time. It’s okay to make mista...
10/25/2026

✨ A little reminder as we begin a new week…

You don’t have to have it all together, all the time. It’s okay to make mistakes, slow down, take a break, or ask for help.

Remember, progress is more important than perfection, and taking care of yourself is just as important as taking care of everything else. 💕

Give yourself a little grace this week. You’re doing better than you think! 🌸

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10/23/2026

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10/23/2026

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💜 Shatter the Silence: Walking Together for Su***de AwarenessSAM's County Programs, Mental Health, and Supports Coordina...
10/22/2026

💜 Shatter the Silence: Walking Together for Su***de Awareness

SAM's County Programs, Mental Health, and Supports Coordination Service Lines proudly participated in the “Shatter the Silence” Su***de Awareness Walk in Mifflin County.

This meaningful community event provided a wonderful opportunity to come together, raise awareness about su***de prevention, and show support for individuals and families impacted by su***de.

👏 A special thank you to Kaite Xanthopoulos, Natalie Haskins, Megan Luckovich, Ruth Kurtz, and Rylie Hanson for representing SAM and for their hard work and dedication in helping make this event a success!

💙 Together, we can break the silence, spread hope, and remind others that they are never alone.

💡 DID YOU KNOW?🎓 SAM offers professional training opportunities to organizations across Pennsylvania and beyond! We are ...
10/22/2026

💡 DID YOU KNOW?

🎓 SAM offers professional training opportunities to organizations across Pennsylvania and beyond! We are also open to virtual platforms!

At Service Access & Management, Inc., our commitment to learning and professional development extends beyond our own employees!

SAM has a dedicated Training Department that can help organizations strengthen their teams through Coaching, Training & Development, and Organizational Development.

Whether your organization is looking to develop stronger leaders, improve communication, or build essential workplace skills, SAM is here to help!

📚 Invest in your team. Strengthen your organization. Make a lasting impact!

📩 Interested in learning more about SAM's training opportunities? Contact Rachel Bernini, Director of Employee Experience, at [email protected].

🌐 www.sam-inc.org

💙 Celebrating 20 Years of Partnership and Inclusive Healthcare! 💙SAM’s Supports Coordination Service Line was proud to p...
10/21/2026

💙 Celebrating 20 Years of Partnership and Inclusive Healthcare! 💙

SAM’s Supports Coordination Service Line was proud to participate in the Medical Home Project’s 20th Anniversary Celebration, recognizing two decades of collaboration with Lehigh Valley Hospital Network and community service providers!

The Medical Home Project plays an important role in improving healthcare for individuals with intellectual and developmental disabilities by educating healthcare professionals and promoting access to high-quality, compassionate, and inclusive care.

A special thank you to Tess Kehoe and Sue Weston for representing SAM at this meaningful event!

👏 Congratulations to the Medical Home Project on 20 years of dedication to strengthening partnerships and making a positive difference in the lives of those we serve!

💙 Connecting, Collaborating, and Building Capacity! 💙SAM’s Supports Coordination Service Line was proud to join the kick...
10/20/2026

💙 Connecting, Collaborating, and Building Capacity! 💙

SAM’s Supports Coordination Service Line was proud to join the kickoff of My ODP’s Capacity Building Institute, Year 10, at PaTTAN Central in Harrisburg!

The opening session featured meaningful connections, collaboration, and valuable insights from ODP leaders, including Dr. Cherpes, Dr. Barol, Emily, and Dan.

A special thank you to Shannon Flemming and Jackie Andrews for representing SAM at this event!

What a great start to the year and a wonderful reminder of the power of partnership, shared knowledge, and working together to strengthen the services we provide to individuals and families! 💙

SAM’s Mental Health Service Line was proud to participate in and sponsor the Berks County Out of the Darkness Walk!Despi...
10/20/2026

SAM’s Mental Health Service Line was proud to participate in and sponsor the Berks County Out of the Darkness Walk!

Despite the weather, community members came together to raise awareness, support su***de prevention, honor those affected by su***de, and remind everyone that no one has to walk alone. 💙

A special thank you to Melissa Shingle, Mental Health Director, for representing SAM at the event, and to Marrybell Beavens, Program Manager (not pictured), for her dedication to coordinating and leading event registration.

We are grateful to be part of a compassionate community that continues to show up, stand together, and make a difference for such an important cause.

💜 Together, we can spread hope, break the stigma, and remind others that they are never alone.

📢 FREE WEBINAR ALERT! 💻Join the National Association of Case Management (NACM) for an engaging professional development ...
10/19/2026

📢 FREE WEBINAR ALERT! 💻

Join the National Association of Case Management (NACM) for an engaging professional development webinar!

🌟 The Path Forward: Critical Thinking for Modern Case Management

In the era of automation bias and rising case complexity, this session highlights critical thinking as case management's human superpower. Participants will learn how to strengthen decision-making and professional autonomy using the Paul–Elder framework. This session will introduce an evaluative tool for case managers that can be applied in all settings of fieldwork to strengthen critical thinking skills.

📅 Wednesday, November 11, 2026
⏰ 12:00 PM Eastern | 11:00 AM Central | 10:00 AM Mountain | 9:00 AM Pacific
💻 FREE to attend!

📩 Questions? Contact [email protected]

✅ Don't miss this opportunity to learn, grow, and connect! Register today at https://app.glueup.com/event/the-path-forward-critical-thinking-for-modern-case-management-198363/

Address

Corporate Office/590 Terry Reiley Way
Pottsville, PA
17901

Telephone

+18557372223

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