Madison County Fire Department

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Madison County Fire Department Proudly Serving Madison County, Ky

09/17/2026

UPDATE: 9/17 (8:50AM) — All systems have been restored and callers should no longer experience the call forwarding. Thank you to our team for their commitment to ensuring we provide great emergency communications for our citizens and first responders.

🚨 911 SERVICE UPDATE 🚨

Madison County is experiencing a temporary outage affecting our 911 lines but this will NOT impact our ability to answer your call or dispatch emergency services.

What should callers expect?
If you need emergency assistance, continue to call 911 as you normally would. Your call will be automatically forwarded to our team of telecommunicators. Because calls are being rerouted through our backup systems, you may notice a difference in the first ring or hear a slightly different sound before the call connects.

Please stay on the line and allow the call to connect. Once connected, our telecommunicators will answer your call and handle it as they normally would.

Most importantly, emergency response service remains unchanged. The outage does not change how calls are handled, how emergency information is processed, or how our first responders are dispatched.

Our citizens will continue to receive the same high level of emergency communications and response service they depend on.

This is exactly why we have technology, redundancy and backup systems in place. When an unexpected issue occurs, these systems help ensure our emergency communications remain operational and our telecommunicators can continue serving our community.

📞 If you have an emergency, call 911 as you normally would.

The way your call connects may sound different—but the service you receive and the response you need remain unchanged.

We will continue getting the right responder, to the right location, every time.

Madison County, KY
Madison County 911
Madison County Fire Department
Madison-County Sheriff KY
Madison County EMS
Richmond Police Department
City of Richmond Kentucky Fire Department
Berea Police Department
Berea Kentucky Fire Department

EVERY VOICE MATTERS. 📞When someone calls 911, they aren’t calling a building.They’re calling someone who knows what to d...
08/10/2026

EVERY VOICE MATTERS. 📞

When someone calls 911, they aren’t calling a building.
They’re calling someone who knows what to do next.

Madison County Emergency Communications Center is looking for the next members of our team—people who can stay calm under pressure, listen, communicate and make a difference when it matters most.

We’re NOW HIRING 911 Telecommunicators!

🔴 FULL-TIME 911 TELECOMMUNICATOR RECRUIT
💰 Starting Pay: $21/hour
🎓 Paid DOCT training provided for non-certified hires

🔵 PART-TIME 911 TELECOMMUNICATOR
💰 Starting Pay: $24/hour
🎓 DOCTJ Certification Required

What we offer:

✔️ Medical, dental & vision insurance
✔️ $25,000 basic life insurance
✔️ KPPA retirement
✔️ Paid vacation & sick leave
✔️ Discounted EKU tuition through KACo
✔️ Paid DOCTJ training for non-certified recruits
✔️ 12-hour shifts with rotating weekends off

This isn’t just a job. It’s the first voice someone hears on one of the worst days of their life—and the calm voice that helps get them through it.

If you’re ready for a career with purpose, we want to hear from you.

📲 Scan the QR code or visit:
madisoncountyky.gov/hr/jobs/

Join the team behind every emergency response.

Happy 4th of July! 🇺🇸Today, Madison County joins the nation in commemorating 250 years of American independence. This hi...
07/04/2026

Happy 4th of July! 🇺🇸

Today, Madison County joins the nation in commemorating 250 years of American independence.

This historic milestone is an opportunity to reflect on our country’s history, honor the generations who helped shape it, and recognize the communities that continue carrying it forward.

Here in Madison County, we are grateful to be part of a community rooted in service, resilience, and care for one another.


Madison County Fire Department crews have been assembling wheelbarrows to support residents impacted by recent flooding....
07/03/2026

Madison County Fire Department crews have been assembling wheelbarrows to support residents impacted by recent flooding.

These will be distributed to flood victims to assist with debris removal and cleanup as recovery efforts continue.

We're proud to stand with our community and grateful to everyone working together on this recovery effort.

Today, Madison County recognizes Juneteenth Freedom Day.Juneteenth commemorates the end of slavery in the United States ...
06/19/2026

Today, Madison County recognizes Juneteenth Freedom Day.

Juneteenth commemorates the end of slavery in the United States and stands as a meaningful reminder of freedom, resilience, and progress.

We're proud to honor this important piece of American history alongside our community.

Congratulations to Madison County Firefighters Austin Martin, Brayden Thacker, and Nathaniel Wells on their graduation f...
05/27/2026

Congratulations to Madison County Firefighters Austin Martin, Brayden Thacker, and Nathaniel Wells on their graduation from The Fire Academy of Kentucky.

Throughout the academy, recruits complete demanding physical training, emergency response drills, hazardous materials instruction, and hands-on firefighting techniques while meeting strict performance standards.

This accomplishment reflects discipline, dedication, and a strong commitment to serving others. We are proud to recognize Austin, Brayden, and Nate as they continue their service to Madison County.

Well done!

Today, we pause to remember and honor the men and women who made the ultimate sacrifice in service to our country. Their...
05/25/2026

Today, we pause to remember and honor the men and women who made the ultimate sacrifice in service to our country. Their courage and sacrifice will never be forgotten.

We wish everyone a safe Memorial Day weekend.

Madison County firefighters recently completed trench rescue training in Berea, Kentucky.Trench rescue incidents can hap...
05/11/2026

Madison County firefighters recently completed trench rescue training in Berea, Kentucky.

Trench rescue incidents can happen during underground utility work, construction projects, or other excavation emergencies where unstable soil creates dangerous conditions.

During the class, firefighters trained on stabilization techniques, rescue operations, and protective systems used to help prevent further collapse.

This type of specialized training helps ensure crews are prepared to respond safely and effectively when these emergencies occur.

Preparedness starts long before the call.

Expanding Fire Protection in Madison County 🚒We are excited to give our community a first look at our new fire station i...
05/08/2026

Expanding Fire Protection in Madison County 🚒

We are excited to give our community a first look at our new fire station in Northern Madison County. A few of our firefighters had the opportunity to visit the site recently and it is great to see things starting to take shape!

This is a milestone for our department and for the community we are proud to serve.

All current fire service and coverage will remain in place. This is an expansion of services.

We look forward to continuing to share updates as this project progresses.

International Firefighters Day 🚒Today, we honor the men and women who run toward danger so others can reach safety. Our ...
05/05/2026

International Firefighters Day 🚒

Today, we honor the men and women who run toward danger so others can reach safety. Our firefighters serve with courage, dedication, and selflessness every single day.

That commitment goes far beyond the call. It is built through countless hours of training and preparation, strengthened through the trust of teammates who rely on each other shift after shift, and felt throughout our neighborhoods, from installing smoke alarms in homes to engaging with children at Touch-a-Truck and connecting with the next generation at job fairs.

Madison County is grateful for the service of every firefighter in our community and around the world. Thank you for your commitment to keeping us safe.

Address

550 S Keeneland Drive
Richmond, KY
40475

Telephone

+18596244774

Website

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