Broad River Water Authority

10/15/2026

🎁 We’re a Toys for Tots Drop-Off Site! 🎁

Help us spread holiday cheer this season! We’re excited to partner with Toys for Tots as an official donation drop-off location again this year.

Now through December 15th, you can bring new, unwrapped toys to our office and help make Christmas a little brighter for children in our community. Every donation—big or small—makes a difference. 💙

Stop by, drop off, and share the joy!

10/13/2026

🏭 Last week we brought you up to speed with some of the happenings from our distribution crew. Now let's see what the Water Treatment Plant has been up to:

📚 Certifications: A big congratulations to Matt and Chad on their accomplishments! We’re proud of their continued commitment to learning and growing in their careers.

🏗️ New Equipment Building: Our new equipment building is looking fabulous — and, more importantly, it’s providing much-needed protection for our equipment.

💧 Recycle Pump: We completed the start-up of our new recycle pump, another improvement to our treatment process.

🤝 Community & Industry: We were proud to host the NCWOA Western Section Meeting, bringing water professionals together for learning and collaboration.

🔧 Maintenance: Our team has also been busy cleaning, servicing, and maintaining our tanks and pumps to help keep everything running safely and efficiently.

A lot goes into producing and maintaining the quality drinking water our customers depend on every day — and our WTP crew is working hard to make it happen! 💙

10/12/2026

💧 Did you know your tap water has some big advantages over bottled water?

At Broad River Water Authority, we're proud to provide our community with safe, reliable drinking water every day! Choosing tap water can help reduce plastic waste, save money, and keep you hydrated. 💙

Why is tap water healthier than bottled water?

10/09/2026

Our office will be closing today at 3:30 PM and will reopen for regular business hours on Monday.

💦To make a payment please use our drop box or pay online.

🚨Water emergency? Call 828-286-0640 for assistance.

Thank you for your understanding, and have a great weekend!

10/07/2026

🎃The Scarecrow Competition voting has officially begun!

Go vote for your favorite by liking the picture(s) in the original post!

We may be a little biased, but we think our Toy Story-themed scarecrow is “claw-some”! 👽🌟

So don’t be a Sid… give ours a like and help our scarecrow go to infinity and beyond! ⭐

10/05/2026

💧 We may have been snoozing on social media, but our work hasn't skipped a beat! Over the next few weeks we'll give you recaps of what our teams have been up to.

Let’s start with our Distribution Crew, who have been keeping busy all year long! Here’s a look at just some of what they’ve been working on:

📚 Growing Their Skills
We’re proud of the certifications and training our team has accomplished this year!

👏 Jake passed his B-Distribution certification.
👏 Jay and John completed their Cross Connection/Backflow training and passed their certification tests!

And we’re excited to have a new team member, Brantley, who joined our team as the official Utility Locator. He has jumped right in and has been doing a great job with utility locates, helping Distribution projects, and on-call responsibilities.

🚧 Projects & Line Extensions
They completed the N. Cleghorn St. watermain rehabilitation project, including the installation of a new 12" water line. They’ve also completed work on line extensions along Bob Hardin Rd. and Dewitt Owens Rd., installed 200' of 2" water line off Thompson Rd., and installed a portion of a 2" line on Recreation St.

And now, the crew is hard at work on Old Stonecutter Rd., where they’re making great progress!

🔧 Keeping Water Flowing
Our crew has responded to main breaks, doing a great job getting repairs made and water back in service quickly for our customers.

They’ve also continued making new taps, completing lead and copper work, and handling the many day-to-day projects that keep our water system running.

There’s a LOT that happens behind the scenes to keep water flowing, maintain our infrastructure, and serve our customers — and our Distribution Crew works hard!

💧💙We’re proud of this team and all they’ve accomplished. 💙💧

10/03/2026

😆 THE SCARECROW HUNT IS ON Y'ALL!

There are 30 (yes, 30!!) downtown Rutherfordton Businesses participating in our Annual Scarecrow Contest (voting starts Monday with pictures posted then ; ), so we decided to make a game of it!

✨The rules are simple✨

1. Either pick up a paper Trail Map at Town Hall or participating businesses OR click this https://www.mainstreetgameshow.com/scarecrow-trail to use the online game platform created by the Main Street Game Show - Rutherfordton NC!
2. Find 16 scarecrows and write their code word (Listed at the bottom of the QR paper) on the space listed (paper map), or scan the QR code (online map) for one entry into a raffle to win a gift card from a participating business. Find all 30 and earn two entries!
3. Once complete drop off paper map at Town Hall (129 N Main St) or submit your map online.
4. All entries will be entered into a raffle to win a Gift Card of their choice from a participating business!

🧡 Huge shout out to all of our amazing businesses who participated (and drop your name below, there are too many for me to list!) & Main Street Game Show - Rutherfordton NC for creating an online game platform for us!

Y'all, this is going to be FUN- don't miss it!!

https://www.mainstreetgameshow.com/scarecrow-trail

10/01/2026

We can’t wait to see you Saturday at the Hilltop Festival! 🎉

Be sure to check out all the amazing vendors, and don’t forget to stop by the Broad River Water Authority booth to grab some free swag and say hi! 💧💙

We’ll see you there! 👋

🍂 Hilltop is ON this Saturday! 🍂

We’ve made the call! Join us Saturday, October 3, in Historic Downtown Rutherfordton.

🕙 Updated festival hours: 10 a.m.–3 p.m.

We’re ending at 3 p.m. instead of 5 p.m. to help get ahead of the afternoon rain. Come early, stay for lunch, and get that shopping done! 🛍️

Enjoy the car show, music, pumpkin painting, balloon twisting, dog costume contest, and Mr. Vic’s magic show. Grab something good to eat, visit our vendors, and stop in our downtown shops.

Bring the family, meet up with friends, and take time to catch up with your neighbors. Those conversations and familiar faces are a big part of what makes Hilltop special. ❤️

You can fit in a full morning of fun, lunch, and a little shopping and still make it home for your afternoon nap. You’re welcome. 😴

Come be part of a Rutherfordton tradition!

📣 Please share so everyone knows: Saturday, October 3, from 10 a.m.–3 p.m. See you downtown!

09/30/2026

We’re excited to see these important wastewater improvements underway in our community! 💧

Investing in infrastructure today helps protect our waterways and keep our community strong for years to come.

Great work, Town of Rutherfordton! 👏

09/25/2026

📞 PHONE SERVICE ISSUES

We are currently experiencing some issues with our phone system and apologize for any inconvenience!

If you call our office, the automated receptionist is currently unavailable and payments cannot be made over the phone. If you are unable to speak to someone and you need assistance please leave a voicemail and we will try to get back to you as soon as possible.

Thank you for your patience and understanding while our phone providers works to get our phone service back to normal!