California Department of Consumer Affairs

As Public Service Recognition Week wraps up, we’re excited to share our final spotlight video. Meet Lisa Snelling, a Lead Analyst with the Speech‑Language Pathology and Audiology and Hearing Aid Dispensers Board. Lisa helps license applicants get off to a strong start and works to improve services for California consumers. Thank you, Lisa—and thank you to the thousands of DCA employees who serve the Golden State every day!

Next up in our Public Service Recognition Week video series is Marie Gouthier, a Personnel Liaison with the California Bureau of Household Goods and Services. Marie empowers her DCA teammates every day so they can better serve millions of California consumers. Thank you for your dedication and service, Marie!

Our next Public Service Recognition Week video features Sue Lo, a Certification Analyst with the Arbitration Certification Program. Sue’s dedication helps California consumers resolve challenges and access the support they need. Thank you for your outstanding service to our state, Sue!

Today’s first Public Service Recognition Week video is from Hailey Jennings, an Office Assistant with the Respiratory and Care Board! Find out what she finds meaningful in her public service at DCA and how she helps California’s consumers every day. Thank you for your service, Hailey!

We’re keeping the momentum going forward with Public Service Recognition Week!
Up next: Cole Gandelman from the California Bureau of Automotive Repair. Cole’s dedication helps protect Californians and makes our roads safer every day.

DCA is proud to celebrate Public Service Recognition Week! Today and tomorrow we’re spotlighting a just few of our thousands of dedicated employees who make California a better place every day.
Meet Nikki Judge from the Bureau of Security and Investigative Services and hear how her public service makes a difference for people all across the Golden State.