Oregon Department of Consumer and Business Services

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Oregon Department of Consumer and Business Services Welcome to the Oregon Department of Consumer and Business Services' official page.

The Department of Consumer and Business Services is Oregon’s largest consumer protection and business regulatory agency. We are a resource to Oregonians in areas involving finance and insurance, workplace safety and health, and building safety. Read our social media comment policy: www.oregon.gov/dcbs/Pages/Social-Media-Comment-Policy.aspx

Octubre es el Mes Nacional de la Planificación Financiera, un momento perfecto para tomar el control de su futuro financ...
10/16/2026

Octubre es el Mes Nacional de la Planificación Financiera, un momento perfecto para tomar el control de su futuro financiero. Si trabaja con un profesional financiero:
1. Conozca por lo que está pagando: Entienda las tarifas que cobra su profesional de inversiones.
2. Verifique sus credenciales: Asegúrese de que tenga las debidas licencias.
3. Conozca cual es el deber del profesional financiero: Pregunte si son fiduciarios y si están obligados a actuar en su mejor interés. Una buena planificación comienza con preguntas inteligentes.

Aprenda más sobre cómo trabajar con profesionales financieros y qué preguntas hacer, visitehttps://dfr.oregon.gov/help/outreach-education/Documents/publications/working-with-financial-professionals-sp.pdf

Verifique la licencia de un profesional financiero en dfr.oregon.gov/help.

October is National Financial Planning Month – a perfect time to take control of your financial future. If you work with...
10/16/2026

October is National Financial Planning Month – a perfect time to take control of your financial future. If you work with a financial professional:
1. Know what you’re paying – understand the fees your investment professional charges.
2. Check their credentials – make sure they’re properly licensed.
3. Know their duty – ask if they’re a fiduciary and required to act in your best interest.

Smart planning starts with smart questions. Learn more about working with financial professionals and questions to ask by visiting https://dfr.oregon.gov/help/outreach-education/Documents/publications/working-with-financial-professionals.pdf.

Check the license of a financial professional at dfr.oregon.gov/help.

The Oregon Division of Financial Regulation (DFR) is hosting a series of open houses in wildfire-impacted regions throug...
10/14/2026

The Oregon Division of Financial Regulation (DFR) is hosting a series of open houses in wildfire-impacted regions throughout the state to support consumers facing difficulties in securing or keeping homeowners insurance. For more information, read the press release at https://dfr.oregon.gov/news/news2026/Pages/20261014-insurance-nonrenewals-statewide-open-houses.aspx.

These events are designed to help homeowners understand their insurance options, learn how to shop for coverage, and receive one-on-one guidance from DFR. Each open house will provide resources on how to find homeowners insurance, what to do if you’ve been nonrenewed, and how to work effectively with insurance agents and companies. Attendees will also have an opportunity to ask questions specific to their situation.

Open house schedule:
• Oct. 28, 6-7:30 p.m., in Medford at the Medford Armory, 1701 S. Pacific Highway.
• Oct. 29, 6-7:30 p.m., in Klamath Falls at the Oregon Institute of Technology – Student Union Auditorium, 3201 Campus Drive.
• Oct. 30, 3:30-5 p.m., in Redmond at the Redmond Library – Community Room 2, 827 SW Deschutes Ave.
• Nov. 5, 6-7:30 p.m., in The Dalles at The Dalles Armory – Fort Dalles Readiness Center, 402 E. Scenic Drive.
• Nov. 18, 4-5:30 p.m., in La Pine at the La Pine Library – Community Room, 16425 First St.
• Nov. 19, 4-5:30 p.m., in Sisters at the Sisters Public Library – Community Room, 110 N. Cedar St.

For more information, visit DFR’s wildfire insurance resources webpage at https://dfr.oregon.gov/insure/home/storm/pages/wildfires.aspx.

DFR’s consumer advocates are available to help. Call 888-877-4894 (toll-free) or email [email protected].

Thursday, Oct. 15, is the Great Oregon ShakeOut. This is a time to learn what to do before, during, and after an earthqu...
10/12/2026

Thursday, Oct. 15, is the Great Oregon ShakeOut. This is a time to learn what to do before, during, and after an earthquake, with the goal to be prepared for major earthquakes. Did you know most homeowner insurance policies don’t cover earthquakes? Don’t let an earthquake rock your financial world. Get the details on earthquake insurance at dfr.oregon.gov/insure/home/storm/Pages/earthquake.aspx.

By preparing now for future earthquakes, we reduce the risks, stay safe, and protect our homes, families, and communities. Find additional resources at https://www.insureagainstearthquakes.org/.

Today is Ombuds Day! Meet the DCBS ombuds who advocate for Oregon workers and small businesses: Barbra Anderson, picture...
10/08/2026

Today is Ombuds Day! Meet the DCBS ombuds who advocate for Oregon workers and small businesses: Barbra Anderson, pictured left, with the Ombuds Office for Oregon Workers, and Caitlin Breitbach, pictured right, with the Office of the Small Business Ombudsman for Workers’ Compensation.

The Ombuds Office for Oregon Workers (OOW) serves as an independent advocate for workers by helping them understand their rights, benefits, protections, and responsibilities within the workers’ compensation system as well as workplace safety and health laws and rules. Learn more at oregon.gov/dcbs/oow.

The Office of the Small Business Ombudsman (SBO) for Workers’ Compensation serves as an independent advocate for small businesses, entrepreneurs, and professional advisers who serve them as they navigate the workers’ compensation system. Learn more at oregon.gov/dcbs/sbo.

October is Cybersecurity Awareness Month. Protecting yourself online doesn’t have to be complicated. Start with these fo...
10/05/2026

October is Cybersecurity Awareness Month. Protecting yourself online doesn’t have to be complicated. Start with these four simple steps:
1. Use strong, unique passwords and store them in a trusted password manager.
2. Turn on multifactor authentication to add an extra layer of protection to your accounts.
3. Think before you click. Be cautious of unexpected emails, texts, or phone calls asking for personal or financial information.
4. Keep your devices up to date by installing software and security updates as soon as they’re available.

Learn more about protecting your identity and staying safe online by visiting https://dfr.oregon.gov/financial/protect/Pages/protect-your-identity.aspx.

We are hiring a structural/mechanical building inspector (commercial and residential) in Pendleton. Join our team!As a s...
10/05/2026

We are hiring a structural/mechanical building inspector (commercial and residential) in Pendleton. Join our team!

As a structural/mechanical building inspector for the Building Codes Division (BCD), you will enforce the statewide building code and adopted specialty codes and standards through inspection of all types of buildings. You will communicate code requirements to the public, contractors, and local officials. You will also investigate cases of noncompliance and report it appropriately. Learn more about the position and apply by Wednesday, Oct. 14, at https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Pendleton--DCBS--Emigrant-Ave--Suite-360/Building-Inspector--Structural-Mechanical-Inspector--Commercial---Residential-_REQ-207321-1.

Questions? Email [email protected].

Meet Alexa Gibson, the Modernization Program’s new system and software trainer for the Workers’ Compensation Division (W...
09/30/2026

Meet Alexa Gibson, the Modernization Program’s new system and software trainer for the Workers’ Compensation Division (WCD).

Alexa earned her Bachelor of Science from Western Oregon University and has worked in learning and development for more than 10 years. She most recently served as a program manager at Moss Adams.

“I am excited to work with the team and the array of personalities. I’m looking forward to diving into the work,” Alexa said.

In her free time, she enjoys spending time with her two children, reading, and gardening.

The Oregon Division of Financial Regulation (DFR) has extended the wildfire emergency order and bulletin a second time f...
09/30/2026

The Oregon Division of Financial Regulation (DFR) has extended the wildfire emergency order and bulletin a second time for 30 days to Oct. 29. The order was set to expire Sept. 29. The division initially issued the order in late July for people affected by the state’s wildfire situation and extended it 30 days in late August. For more information, read the press release at https://dfr.oregon.gov/news/news2026/Pages/20260929-extending-wildfire-emergency-order.aspx.

The order requires all property and casualty insurance companies to take proactive measures to protect people in wildfire affected areas in Oregon.

The insurance emergency order:
• Suspends cancellations and nonrenewals
• Establishes a grace period for premium payments for all insurance policies issued, delivered, or covering a risk in the affected areas
• Extends deadlines for policyholders to report claims or submit other claims-related communications
• Requires all insurers to take all practicable steps to provide opportunities for policyholders to report claims

If your home or property was damaged by the wildfires, contact your insurance company as soon as possible to discuss your situation and learn next steps. If you still have concerns, DFR’s consumer advocates are available to help. Call 888-877-4894 (toll-free) or email [email protected].

Visit DFR’s wildfire insurance resources webpage at https://dfr.oregon.gov/insure/home/storm/Pages/wildfires.aspx.

DCBS in the community: The DCBS Office of Equity, members of the Diversity, Equity, Inclusion, and Belonging (DEIB) Coun...
09/29/2026

DCBS in the community: The DCBS Office of Equity, members of the Diversity, Equity, Inclusion, and Belonging (DEIB) Council, and other staff members attended recent community events in recognition of National Hispanic Heritage Month (which runs Sept. 15 through Oct. 15).

On Sept. 10, Bryant Campbell, director of Equity, and Ruth Kemmy, Multicultural Communications Program manager, attended the Hispanic Metropolitan Chamber’s (HMC) 32nd annual Hispanic Heritage Gala in Portland. The HMC’s mission is to increase the economic advancement of Latino businesses and professionals in Oregon and southwest Washington. The annual gala serves as a tribute to the rich history, vibrant culture, and outstanding contributions of Hispanic people and businesses in the region.

On Sept. 15, DEIB Council members and Workers Compensation Board staff members attended PODER’s Hispanic Heritage Month Breakfast and Summit in Salem. The annual event brings together leaders, entrepreneurs, advocates, and community members shaping Oregon’s Latino future. Giovanna Morfín Vázquez, Oregon OSHA’s community engagement coordinator, participated in the “Lead Through Public Service” panel alongside other state employees to discuss government career opportunities and partnerships for Hispanic people in Oregon.

Address

Salem, OR
97309

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+15033784100

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