04/30/2021
The COVID-19 pandemic has accelerated many of the changes we began to see percolating throughout the hotel industry. Among these are a broader adoption of or openness to greater uses of technology to enhance the guest experience and reduce operating expenses.
Reimagining the Check-In Experience
The COVID-19 pandemic has accelerated many of the changes we began to see percolating throughout the hotel industry. Among these are a broader adoption of or openness to greater uses of technology to enhance the guest experience and reduce operating expenses. While we discussed some of the benefits....
03/26/2021
The “new normal” is a term that has been thrown around since the COVID-19 pandemic began last year. The funny thing is that no one really knows what the new normal means.
Adapting to the New Normal
The “new normal” is a term that has been thrown around since the COVID-19 pandemic began last year. The funny thing is that no one really knows what the new normal means. Pandemic-related concerns, restrictions, and guidance continue to evolve and as we begin to see a light at the end of the tun...
03/05/2021
It is almost surreal to realize that we have been living with the global pandemic for a year now. Almost one year ago to the day international travel was halted, the NBA suspended its season, and Tom Hanks & Rita Wilson contracted COVID-19. So much has happened since then that it seems like the past year has been a decade if not longer! But we have persevered, and we should take heed of what we’ve been able to accomplish and how our operations have changed over the past year.
Operating Through the COVID-19 Crisis: One Year Later
It is almost surreal to realize that we have been living with the global pandemic for a year now. Almost one year ago to the day international travel was halted, the NBA suspended its season, and Tom Hanks & Rita Wilson contracted COVID-19. So much has happened since then that it seems like the past
01/29/2021
One of the transformative effects of the COVID-19 pandemic has been the transition for many business sectors to long-term remote or work from home (WFH) situations.
Work From Home Benefits for Hotels
One of the transformative effects of the COVID-19 pandemic has been the transition for many business sectors to long-term remote or work from home (WFH) situations. The longer that the pandemic continues, there is talk of WFH fatigue and the desire for employees to get back to the office. However, m...
12/18/2020
Last year at this time, we were celebrating one of the most successful years in our industry and our anticipation for the year ahead was enthusiastic. Holiday parties, team member celebrations, client success events, these were just some of the annual rituals we took for granted. As 2019 rolled into 2020, the year was shaping up nicely and then we all know how drastically our expectations shifted by the end of March. Suddenly our plans were thrown out the window, budgets went up in flames, and one of the most painful aspects was furloughing or laying off team members we’ve worked with, trained, and enjoyed each other’s company for many years.
Gratitude in the Year of COVID
Last year at this time, we were celebrating one of the most successful years in our industry and our anticipation for the year ahead was enthusiastic. Holiday parties, team member celebrations, client success events, these were just some of the annual rituals we took for granted. As 2019 rolled into...
11/24/2020
In the first four posts in this series, we described the basics of a hotel PSA and then reviewed many of the major points of the PSA. In this final post, we discuss some of the other points to get to a successfully executed PSA.
Negotiating a Hotel PSA: A Five-Part Series (Part 5)
Part 5: Let’s Get It Done In the first four posts in this series, we described the basics of a hotel PSA and then reviewed many of the major points of the PSA. In this final post, we discuss some of the other points to get to a successfully executed PSA. Other Items Remember that a PSA is
11/06/2020
In the first three posts in this series, we reviewed the basics of a hotel PSA, we then got into pricing and the Due Diligence (DD) period, and we then moved onto the closing process and assets covered in the sale. We will now move onto the details of potential pricing adjustments, prorations, determining the legal responsibilities of the Buyer and the Seller, and briefly describe what may occur in the unfortunate event that the transaction is not completed.
Negotiating a Hotel PSA: A Five-Part Series (Part 4)
Part 4: What’s Yours and What’s Mine? In the first three posts in this series, we reviewed the basics of a hotel PSA, we then got into pricing and the Due Diligence (DD) period, and we then moved onto the closing process and assets covered in the sale. We will now move onto the details of
10/23/2020
The first two posts in this series covered the basics of a hotel PSA and then moved onto the price and Due Diligence (DD) period. Now we move onto the specifics of when the transaction is expected to close and what is covered in the transaction.
Negotiating a Hotel PSA: A Five-Part Series (Part 3)
Part 3: When Is It Mine and What Am I Buying? The first two posts in this series covered the basics of a hotel PSA and then moved onto the price and Due Diligence (DD) period. Now we move onto the specifics of when the transaction is expected to close and what is covered in the
10/09/2020
In the first part of this series, we discussed the basics of a hotel PSA. Now it’s time to get into the details. As referenced in the previous post, the LOI is the best place to start when looking at the contract terms but it’s only a guideline for the major points.
Negotiating a Hotel PSA: A Five-Part Series (Part 2)
Part 2: Let the Negotiations Begin In the first part of this series, we discussed the basics of a hotel PSA. Now it’s time to get into the details. As referenced in the previous post, the LOI is the best place to start when looking at the contract terms but it’s only a guideline for the
09/25/2020
The hospitality industry continues to experience the extreme challenges presented by the ongoing global pandemic. Even as we adjust to life in the COVID era and the decrease in asset values throughout the hospitality industry, many owners are considering a sale of their hotels and many investors are eyeing an opportunity to purchase hotels at a significant discount from pre-pandemic values. In this five-part series of posts, we will review the Purchase and Sale Agreement (PSA), the legally binding contract for a hotel transaction.
Negotiating a Hotel PSA: A Five-Part Series (Part 1)
Part 1: Hotel PSA 101 The hospitality industry continues to experience the extreme challenges presented by the ongoing global pandemic. Even as we adjust to life in the COVID era and the decrease in asset values throughout the hospitality industry, many owners are considering a sale of their hotels....
08/28/2020
Asset value continues to be a priority for owners as the COVID-19 pandemic persists. One of the areas where owners can realize long-term value is through the implementation of technology solutions. At one time hotels were leaders in the implementation of technology, e.g., indoor air conditioning was a mainstay in hotels long before it was in personal homes. But as the franchise model took hold and the brands ceded asset control to external owners, the cost for technology was shifted and many times hotel owners had other priorities with their hotels than continuously introducing new technology.
Hotels as Assets: The Role of Technology in Increasing Value
Asset value continues to be a priority for owners as the COVID-19 pandemic persists. One of the areas where owners can realize long-term value is through the implementation of technology solutions. At one time hotels were leaders in the implementation of technology, e.g., indoor air conditioning was...
07/31/2020
So much has changed with hotel operations since the COVID-19 pandemic began that it’s difficult to know where to begin when thinking about the impact on Food & Beverage (F&B) operations at your hotel. But for many hotels F&B was an important driver of revenue be it from restaurant operations, bar service, nightclub operations, catering and events business, or complimentary breakfast common at limited service hotels.
Hotels Food & Beverage Operations in the COVID-19 Era
So much has changed with hotel operations since the COVID-19 pandemic began that it’s difficult to know where to begin when thinking about the impact on Food & Beverage (F&B) operations at your hotel. But for many hotels F&B was an important driver of revenue be it from restaurant operations, bar ...