Revolutionizing healthcare hospitality with smarter, more compassionate support services. Built for change. #HealthcareHospitality One Partner. One Platform.
Built for Change. TouchPoint Support Services delivers smarter, more compassionate healthcare hospitality. Backed by Compass Group and rooted in patient-centered care, we streamline food and support services to improve efficiency, boost patient satisfaction, and help healthcare providers confidently adapt to change. Interested in how we can be your strategic partner in healthcare hospitality? Visi
06/05/2026
TouchPoint was recently named a GenAI “Trailblazer” by Amazon Web Services (AWS) for the creation of TouchPoint GPT, an AI-powered chatbot powered by Qlik Answers, trained securely and exclusively on TouchPoint resources. Learn more here: https://bit.ly/4x7Fl0R
06/04/2026
Frontline teams unanimously agree: TouchPoint's CPG item management tool (designed by Compass Digital) saves time and drives measurable value. A smarter, scalable retail model, it drives customer satisfaction, operational efficiency, and long-term profitability.
Learn more: https://bit.ly/4o6QUkR
06/03/2026
"I'm really family oriented. I adore my husband and our three kids. We really enjoy just hanging out with each other: going out, talking walks downtown, enjoying the riverwalk and nature walks."
06/02/2026
When patient surveys revealed that a lack of housekeeping visibility was leading to a perception that rooms weren't being cleaned, TouchPoint recognized the need for a more visible, impactful cleaning strategy. TouchPoint redesigned the traditional cleaning model, implementing HIT Zone Cleaning. The result? A consistent, high-quality experience for every patient.
Learn more: https://bit.ly/49z3ZNK
06/01/2026
Meet Brandi Parker, Retail Manager in Jacksonville, Florida!
"Something I take a lot of pride in is my daily huddles. The staff brings the energy, and I'm just there to support them and include everybody. It's the hype-up moment for the day—the doors open at eleven, the customers flood in, and it's showtime!"
Join a supportive team: https://careers.touchpointsupportservices.com/
05/30/2026
Congratulations to our winners! These associates' diligent observation, dedication to service and quick, compassionate actions went , making a positive impact on the lives of patients across the country. Swipe to read each winner's story.
"We future-proof our partners through scalable systems and investments in innovations. TouchPoint helps by reducing costs, driving increased patient outcomes, and building a smarter, more compassionate workforce."
Learn more in this video from CEO Robert Tindell.
05/28/2026
In 2024, TouchPoint transformed the onboarding experience for new associates by launching Field Core Training, an in-house program built to standardize onboarding and development for new salaried managers across FNS and EVS. Field Core Training addresses longstanding gaps in training, supporting not only individual growth, but success for the organization.
My name is Steven Wilkins, I'm a Director of EVS, and I am TouchPoint."
Join us next month to meet Retail Manager Brandi Parker!
05/26/2026
With TouchPoint's task management solution, larger hospital footprints are cleaned more frequently while utilizing less labor. When combined with standardized operations at hospitals across the nation, this solution is not only enhancing optimization, it's revolutionizing EVS.
Learn more: https://bit.ly/4dGOyEo