Santa Cruz Water Department

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Santa Cruz Water Department Providing safe, high-quality water service that protects public health & is essential to daily life.

Santa Cruz Water Department serves a population of 90,000 in the City of Santa Cruz and adjoining Unincorporated Areas. The service area extends from almost Davenport to just past 41st Avenue and from the Henry Cowell Redwood State Park to the Monterey Bay.

✅ UPDATE: Water Advisory Lifted — Portola Drive AreaThe localized Do Not Drink advisory shared in our previous post has ...
10/16/2026

✅ UPDATE: Water Advisory Lifted — Portola Drive Area

The localized Do Not Drink advisory shared in our previous post has been lifted. Water is now safe to use at all previously affected addresses near Portola Drive and 26th Avenue, including addresses on Samuel Street.

Affected addresses have been notified that the advisory has been lifted.

Thank you for your patience while crews completed repairs and water quality testing.

⚠️ Water Service Advisory — Portola Drive Area A localized Do Not Drink advisory is in effect for specific addresses nea...
10/14/2026

⚠️ Water Service Advisory — Portola Drive Area

A localized Do Not Drink advisory is in effect for specific addresses near Portola Drive and 26th Avenue, including addresses on Samuel Street.

📢 Affected addresses received notices directly. It DOES NOT apply to the entire Santa Cruz water system.

If your address is affected, please continue following the instructions in your notice, even if water service has resumed, until the Water Department lifts the advisory.

As part of our commitment to help recovery our local anadromous fish species we've installed a PIT antenna in one of the...
10/14/2026

As part of our commitment to help recovery our local anadromous fish species we've installed a PIT antenna in one of the local creeks that provides water for the City. This antenna will help us better understand steelhead and coho movement - which (with the help of this tech) we're learning is more complex than previously thought. Hopefully, we'll get some good flows (but not floods!) this winter that will provide lots of migration opportunities for them...and lots of opportunities for us to learn more about their fascinating and complex life histories!

Thanks to California State Parks, Biomark, National Oceanic and Atmospheric Administration (NOAA) and California Department of Fish and Wildlife for their support of this work!

You can learn more about how they are using this technology in other creeks at the link below.

Happy !

https://www.youtube.com/watch?v=6YSGMjWBeAA&time_continue=80&source_ve_path=NzY3NTg&embeds_referring_euri=https%3A%2F%2Ffishbio.com%2F

Santa Cruz Water crews continue to work to resolve a water outage on Portola Drive near 26th Avenue.  Customers affected...
10/14/2026

Santa Cruz Water crews continue to work to resolve a water outage on Portola Drive near 26th Avenue.  

Customers affected by this prolonged outage will receive written notices from the Santa Cruz Water Department and have access to bottled drinking water.  

Residents of 2505, 2531, 2533, 2635, 2608. 2604, 2602, 2590 Portola Drive, and 761, 763, 765 and 767 Samuel Street, as well as the mobile home parks at 2630 and 2565 Portola Drive, are affected.

The Water Department thanks the community for their patience.

🚧 Santa Cruz Water crews responded to a water main break around 8:30 a.m. Tuesday morning on Portola Drive near 26th Ave...
10/13/2026

🚧 Santa Cruz Water crews responded to a water main break around 8:30 a.m. Tuesday morning on Portola Drive near 26th Avenue. The 8-inch water main, originally installed in 1959, broke, and crews immediately began working to locate and isolate the break and begin repairs.

💧 Two mobile home communities at 2565 and 2630 Portola Drive, along with Cole’s BBQ at 2590 Portola Drive, are currently experiencing a water service outage.

⏰ Water service is expected to be restored by approximately 4 p.m. Tuesday afternoon.

Santa Cruz Water appreciates the community’s patience and understanding while crews work to complete repairs and restore service. 💙

🚧 More work is planned along Graham Hill Road next week (Oct. 14–16) as crews complete the final roadway work for the Ne...
10/12/2026

🚧 More work is planned along Graham Hill Road next week (Oct. 14–16) as crews complete the final roadway work for the Newell Creek Pipeline Replacement Project.

Intermittent one-lane closures will be needed for utility box work in the road shoulder and traffic striping and markings for the new pavement.

Drivers should plan for minor delays and use caution when traveling through the work area.

These are expected to be the last traffic impacts associated with the project. Construction is scheduled for completion in December 2026, nearly three months ahead of schedule. 🙌

Happy Water Professionals Appreciation Week! Every drop has a story and behind every drop are the dedicated water profes...
10/08/2026

Happy Water Professionals Appreciation Week! Every drop has a story and behind every drop are the dedicated water professionals who make it possible. 💧👷‍♂️

Meet some of the people at the Santa Cruz Water Department who work every day to provide safe, reliable water for our community. Our team is proud to serve its 100,000 customers in Santa Cruz, Live Oak and Capitola.

Thank you to all of our water professionals for the important work you do every day!

After this weekend, Loch Lomond Recreation Area will be closed until March 1, 2027. During that time we will be performi...
10/07/2026

After this weekend, Loch Lomond Recreation Area will be closed until March 1, 2027.

During that time we will be performing maintenance, helping with watershed education events and patrolling our watersheds.

We're grateful for a successful 2026 season and hope to see you again next year, if not this weekend!

Happy !

📅 Mark your calendar: Santa Cruz Trades Day is Friday, Oct. 23, from 9 a.m. to 12:30 p.m. at the Santa Cruz Civic Audito...
10/07/2026

📅 Mark your calendar: Santa Cruz Trades Day is Friday, Oct. 23, from 9 a.m. to 12:30 p.m. at the Santa Cruz Civic Auditorium.

🔧 The event brings together high school students from across Santa Cruz County for hands-on experiences that introduce them to careers and educational opportunities in the skilled trades.

💧 The Santa Cruz Water Department will be there to showcase careers in the water trades as part of an effort to build a qualified, local workforce.

📢 Updates are currently being made to the new utility billing system’s online self-registration process. Customers are n...
10/05/2026

📢 Updates are currently being made to the new utility billing system’s online self-registration process. Customers are not yet able to create their new online accounts. Please check back for updates on when self-registration will be available. Payments can be made today over the phone at 831-420-5220 or in person at 212 Locust St, Ste D, Santa Cruz.

Address

212 Locust Street Ste A
Santa Cruz, CA
95060

Opening Hours

Monday 8am - 12pm
1pm - 5pm
Tuesday 8am - 12pm
1pm - 5pm
Wednesday 8am - 12pm
1pm - 5pm
Thursday 8am - 12pm
1pm - 5pm
Friday 8am - 12pm

Telephone

+18314205200

Website

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