AFMS - Shaw - 20th Medical Group

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AFMS - Shaw - 20th Medical Group This is the official page for the 20th Medical Group, Shaw AFB, SC. The 20th Medical Group delivers primary care and related services.

To review our Joint Commission Quality Report, visit https://www.qualitycheck.org/ and input 29152 for the zip code. It has Family and Women's Health, Pediatrics, Flight Medicine, and Mental Health. There are also Optometry, Physical Therapy and Dental for active duty only. For your convenience, there is also Pharmacy, Lab, and Radiology. There is also an Altitude Chamber. DEPARTMENT OF THE AIR FORCE COMMENT POLICY

If you wish to comment, use the text box. The Department of the air Force reserves the right to modify this Policy at any time. This is a moderated forum.That means all comments will be reviewed. In addition, we expect that participants will treat each other, as well as our agency and our employees, with respect. We will not allow comments that contain abusive or vulgar language, hate speech, personal attacks, comments that violate equal opportunity policy or are offensive to others, or similar content to remain.,

We will not allow comments that are spam, are clearly “off-topic”, promote services or products, infringe on copyright-protected material, or contain links that do not contribute to the discussion to the remain. Comments that make unsupported accusations will not be allowed. The Air Force alone will determine which comment will be posted. Any references to commercial entities, products, services or other non-governmental organizations or individuals that remain on the site are provided solely for the information of individuals using this page. These referees are not intended to reflect the opinion of the Department of the Air Force, Department of Defense, the U.S. or their employees concerning the significant, priority, or importance to be given the referenced entity, product, service or organization. Such reference are not an official or personal endorsement of any product, person or service and may not be quoted or reproduced for the purpose of stating or implying department of the Air Force endorsement or approval of any product, person or service. Any comments that report criminal activity, including suicidal behavior or sexual assault, will be reported to the appropriate authorities, including the Department of the Air Force of special investigations. Do not use this forum to:
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10/21/2026

🚨20th MDG Appointment Line Update🚨

The technical problems affecting the 20th Medical Group’s appointment line have been resolved.

Patient’s may continue to dial 803-895-CARE (2273) to make appointments.

10/21/2026

🚨20th MDG Apointment Line🚨

The appointment line is currently operational but experiencing limited call capacity due to a temporary system issue.

Calls are not being placed in a queue, and only a limited number of calls can be answered at a time.

If you are unable to get through, please try calling again later.

Patients can still activate their medication by texting “get in line” to 833-429-7147 or call 803-910-9145 to request a refill.

We apologize for the inconvenience and appreciate your patience as we work to restore normal service.

10/15/2026

🚨Appointment Line Update🚨

The technical problems affecting the 20th Medical Group’s appointment line have been resolved.

Patient’s may continue to dial 803-895-CARE (2273) to make appointments.

10/15/2026

🚨UPDATE🚨

The 20 Medical Groups appointment line is currently operational but experiencing limited call capacity due to a temporary system issue.

Calls are not being placed in a queue, and only a limited number of calls can be answered at a time.

If you are unable to get through, please try calling again later.

Patients can still activate their medication by texting “get in line” to 833-429-7147 or call 803-910-9145 to request a refill.

We apologize for the inconvenience and appreciate your patience as we work to restore normal service.

10/14/2026

The 20th Medical Group’s appointment telephone line is currently unavailable. Patients may still access the MHS Genesis Patient Portal to schedule appointments or message their provider team. Patients can also refill prescriptions 24/7 at my.mhsgenesis.health.mil.

There is currently no estimated fix time.

We apologize for the inconvenience and thank you for your patience.

10/14/2026

* FLU LINE POSTPONED UPDATE*

-Due to a delay in vaccine delivery, the Shaw AFB Flu Line has been pushed to Friday, 20 November.

AD & Dependents Flu Line:
Who: AD & Dependents (10yrs and up)
When: Fri, 20 Nov from 0700-1700
Where: DPC

As a reminder, FLU IS OPTIONAL for Military Members.
It is available now for free with ID Card at local pharmacies (Walgreens, CVS, Costco, etc.)
(if you choose this route, please send record to Shaw Immunizations Clinic Message box in Patient Portal or drop off record at the Clinic).

Team Shaw, Beginning Tuesday, 13 October 2026, the new patient walk-in hours for the Shaw AFB Medical Laboratory will be...
10/09/2026

Team Shaw,

Beginning Tuesday, 13 October 2026, the new patient walk-in hours for the Shaw AFB Medical Laboratory will be 0730 to 1400hrs. If you have any questions or concerns for the Shaw AFB Medical Laboratory, please call us at 803-895-6515. We appreciate your continued support & understanding as we adjust to better serve your patient care needs.

To complete your Individual Medical Readiness (IMR) requirement for HIV, please scan the QR code below and follow the instructions accordingly. Or you can visit this link at your convenience:

https://forms.osi.apps.mil/r/XivzVeYQig

09/03/2026

🚨UPDATE: ATTENTION PHARMACY PATRONS🚨

DUE TO A MAINTENANCE ISSUE, THE SHAW BX PHARMACY WILL BE CLOSED ON FRIDAY, 4 SEP 26. THE SHAW CLINC PHARMACY WILL BE OPEN AND AVAILABLE FOR PRESCRIPTION PROCESSING FROM 0730 TO 1630 HOURS. WE APPRECIATE YOUR PATIENCE & UNDERSTANDING REGARDING THIS MATTER.

09/03/2026

🚨Shaw BX Pharmacy Closure🚨

ATTENTION PHARMACY PATRONS,

DUE TO UNFORSEEN CIRCUMSTANCES, THE SHAW BX PHARMACY WILL CLOSE TODAY AT 1330 HOURS. WE WILL RESUME NORMAL OPERATIONS TOMORROW AT 0730 HOURS.

TO PROCESS ANY ANTIBIOTIC AND PAIN PRESCRIPTION REQUESTS, PLEASE UTLIZE THE CLINIC PHARMACY LOCATED INSIDE THE 20TH MEDICAL GROUP.

TO PROCESS ANY REFILL PRESCRIPTION REQUEST(S), PLEASE CALL 1-803-895-6678.

FOR ALL OTHER PHARMACY REQUESTS OR QUESTIONS/CONCERNS, PLEASE CALL 1-803-895-2273, SELECT OPTION 3, THEN OPTION 4.

WE APOLOGIZE FOR ANY INCONVENINENCE THIS MAY CAUSE AND AS ALWAYS, WE APPRECIATE YOUR PATIENCE AND UNDERSTANDING.

09/03/2026

📢 🚨20th Medical Group Labor Day Weekend Closures‼️ 📢

The 20th Medical Group will be CLOSED on 7 September, in observence of Labor Day.

As a result of the wing goal day on 4 September the following impacts to the 20th MDG are as follows:

The Women’s Health Clinic will be closed with no scheduled appointments on 4 September. However, regular walk-in services such as pregnancy testing and depo injections will be available from 7:30 a.m. to 9 a.m.

The Pediatrics clinic will be closed on 4 September.

The main clinic pharmacy will be closed on 4 September, but the BX pharmacy will be open for regularly scheduled operations.

Address

420 Polifka Drive
Shaw Air Force Base, SC
29152

Opening Hours

Monday 7:30am - 4:30pm
Tuesday 7:30am - 4:30pm
Wednesday 7:30am - 4:30pm
Thursday 7:30am - 4:30pm
Friday 7:30am - 4:30pm

Telephone

+18038952273

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