Bullitt County Public Library creates accounts on social media sites for the express purpose of representing its mission online and providing a forum to discuss issues included in its mission, including collections, programs, and spaces. The intended audience for this forum is those people residing in our official service area.
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APPROVED USES OF SOCIAL MEDIA
The Library will use social networking to:
• Announce programs.
• Post news such as special events, holiday hours, exhibits, and new item arrivals.
• Update resources.
• Remind users of important resources.
• Announce new services.
• Serve as a public relations/marketing tool. The types of content that will not be posted are those not protected by the strictures of the First Amendment, as well as content that is not related to the Library’s mission:
• Obscene or racist content.
• Personal attacks, insults, or threatening language.
• Potentially libelous statements.
• Private, personal information published without consent.
• Comments totally unrelated to the content of the forum.
• Hyperlinks to material that is not directly related to the discussion.
• Commercial promotions or spam.
• Postings/comments in violation of the copyright, trademark right, or other intellectual property right of any third party. The Library will rely upon social media sites to govern violations of service agreements, privacy, and acceptable behavior, by either Library staff or members of the public, on individual platforms. The Library’s response to inappropriate activity will be driven by the values expressed in its mission.
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RECONSIDERATION
The Library will address inappropriate behavior on social media in the following manner:
*The Library may remove content or ban a user from a social media platform. In that event, the user will be notified via message in the platform.
*Within 30 days of the Library’s action, the user may appeal the decision in writing. The written appeal will be reviewed by a professional staff committee to determine whether to uphold the Library’s action. The committee will have 30 days to respond in writing to the appellant.
*No posts will be removed without review from the said professional staff committee, and no content will be removed upon the authority of a single staff member or administrator.
