Transit Access Center Moving to North County Transit Center
This new location allows our Transit Access Center team to be housed in the same building. Additionally, there is improved access for those who arrive by Call-A-Ride or who require parking for a personal vehicle. Our staff and riders will also benefit from a consistent, on-site Public Safety presence. We will now be able to offer more on-site travel training opportunities and better help our riders understand the full range of travel options available to them.
Important Transition Dates:
Last Day at 8th & Pine: Tuesday, May 12, 2026
Remote-only Service: Wednesday, May 13 – Friday, May 15, 2026
Grand Opening at NCTC (3140 Pershall): Monday, May 18, 2026
About the Transit Access Center
The Transit Access Center is the physical location where riders with disabilities or those aged 65 and older can access essential services, including:
Travel Training Services: Our team introduces individuals and groups to MetroBus, MetroLink, and Via Metro STL service. They help riders learn specific routes, navigate between destinations, and use tools like the Transit App to plan trips. This program is provided at no cost to our riders.
Reduced Fare Permits: These permits allow seniors (65+) and riders with disabilities to pay half fare on MetroBus and MetroLink.
Call-A-Ride (ADA Paratransit) Eligibility: Riders with disabilities that prevent them from using fixed-route service independently can seek eligibility for Metro Call-A-Ride, Metro’s origin-to-destination service.
Bus Rapid Transit Open Houses – May 5 – 7
Please consider attending an open house during the week of May 5th to learn more about the two Bus Rapid Transit Options and let us know which route you prefer. Visit GreenLineBRT.com, call 314.328.4511 or see the attached flyer to learn more.
MetroGo! Tip: Call-A-Ride Trip History and Payments Report
If you use MetroGo! App to schedule, cancel, track, or pay for your trips on Call-A-Ride, this is for you. You can now see your trip history, including a downloadable report. This can be a helpful feature if you need to track your payments for any purpose. To use this feature:
1.Open the MetroGo! App and log in
2.Tap the Calendar Icon on the top right hand side of the main page
3.Tap Past Trips
4. Tap Trip History Report
5. Select the start date for your report
6. Select the end date for your report
7. Tap Download Report
8. Share the report to your email or text
City of Saint Louis Office on the Disabled
We assist the City in complying with the Americans with Disabilities Act. The City of St.
The Office on the Disabled assists the City's being in compliance with the Americans with Disabilities Act (ADA). The Office also assists the City in making it one that welcomes people of all disabilities as full and equal participants in the community. Louis does not discriminate against individuals with disabilities in violation of the Americans with Disabilities Act. As such, this Office provid
03/17/2026
Missouri History Museum is hosting a sensory-friendly evening in April! Make sure you register in advance, as numbers will be limited to better control the level of stimulation!
03/13/2026
A drawback of sidewalk cafes! Credit: John O'Brien, The New Yorker, March 2, 2026 edition
03/12/2026
In addition to an abolitionist, Underground Railroad conductor, and veteran of the Civil War, Harriet Tubman was a disability advocate. After a childhood injury, she suffered seizures and fainting spells. Truly a remarkable person that we celebrate this Women's History Month and Brain Injury Awareness Month!
Today, 113 years ago, Harriet Tubman passed away at the age of 91 in Auburn, NY. March 10, also known as Harriet Tubman Day, encourages us to reflect on Tubman’s legacy and journey towards freedom. Born enslaved on the Eastern Shore of Maryland in March 1822, Tubman would later self-emancipate. She then made 13 trips back to the area where she risked losing her own freedom to free more than 70 family members and close friends via the Underground Railroad.
Tubman dedicated her life to liberation, community and grassroots leadership. Mary B. Talbert, president of the Empire State Federation of Women’s Clubs, described her as one who “fought a good fight, truly finished her course, truly kept the faith, and received that crown of righteousness, given only to the faithful.”
Image: Pallbearers carry Tubman’s casket out of Thompson Memorial A.M.E. Zion Church into a crowd of mourners. Image owned by NMAAHC.
03/12/2026
03/06/2026
So excited to see her add to her hardware collection! If you're wondering where to watch, the Paralympic Games are on USA and Peacock!
03/04/2026
So excited for the to start this Friday!
One For All. 🔥
Don’t miss the Opening Ceremony on March 6 at 1:30 PM ET on Peacock TV and USA Network.
03/04/2026
She was a real one! Love you Judy!
Today marks 3 years since Judy’s passing 💜 Every March 4th serves as a reminder to “march forth” in her honor!
Artwork by Avital Dayanim, photo by Shuran Huang
Image Description: Judy Heumann in her wheelchair smiling. Around the photo is a yellow and pink collage with flowers and leaves.
02/23/2026
We are very excited about this upcoming event at the History Museum! Celebrate Black History Month and learn about the intersection of Black and Disability History.
02/06/2026
Severe weather has an outsize impact on the disabled community. Many sidewalks are unshoveled. Even if the sidewalks are clear, curb ramps are piled with snow from plows, making it impossible for mobility aid users to leave the block. Because of this, mobility aid users are impacted by snow and ice long after most people's lives have returned to normal.
Snowstorms are hell for wheelchair users—but they don't have to be "You can't physically move. You can't do anything."
01/26/2026
City Hall is closed today! We may not be able to be in office for a few days. We will be checking our voicemail and calling back however. If you need shelter, please call 211 for United Way. Stay safe everyone!
CITY CLOSURE ALERT FOR MONDAY
Due to the extreme cold conditions and continued anticipated snow accumulations, the City of St. Louis will be closed on Monday, January 26, 2026.
The City advises residents to avoid travel to allow the Street Department room to work. Residents should reduce exposure to the outdoors due to the extreme cold.
If you or anyone needs shelter, call 211 to get connected to services.
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