10/26/2026
WE'RE HIRING! We are growing our team.
Bilingual Receptionist / Administrative Assistant
Silvia's Professional Tax Services
Location: Sunnyside, Washington
Position: Full-Time | In-Office
Join Our Growing Team!
Silvia's Professional Tax Services is looking for a motivated, professional, organized, and experienced Bilingual Receptionist / Administrative Assistant to join our team.
We are seeking someone who takes initiative, enjoys helping customers, communicates professionally, and is passionate about improving office operations and delivering exceptional customer service.
Key Responsibilities
Customer Service & Reception
Welcome clients and provide outstanding customer service.
Answer incoming calls and direct inquiries to the appropriate departments.
Schedule, confirm, and manage appointments using scheduling software.
Follow up with clients by phone, email, and text regarding appointments, missing documents, and pending services.
Maintain a professional and organized reception area.
Email & Administrative Support
Monitor, respond to, and organize business emails professionally.
Prepare correspondence, letters, documents, reports, and presentations.
Maintain accurate customer records and update office management systems.
Assist with daily administrative operations and coordinate tasks between departments.
Follow up on pending projects to ensure timely completion.
Social Media & Marketing Assistance
Monitor and respond professionally to comments, messages, and inquiries across company social media platforms.
Assist with Facebook, TikTok, X, Instagram, and other marketing activities. Gather all Tax documents for the Tax team and follow up via text, email, or phone call.
Suggest creative ideas to improve customer engagement, marketing, and brand awareness.
Help prepare PowerPoint presentations, promotional materials, and marketing content. Must be familiar with the new AI technology
Executive & Department Support
Provide direct administrative assistance to the CEO.
Assist with organizing meetings, schedules, presentations, and company projects.
Support the tax preparation, bookkeeping, payroll, and business services departments with administrative tasks.
Track assigned tasks, deadlines, and follow-ups.
Identify opportunities to improve office efficiency, communication, customer service, and company growth.
Proactively recommend ideas and solutions to improve business operations.
Required Qualifications
Bilingual: Fluent in English and Spanish
Previous customer service and office administrative experience.
Excellent professional communication and email-writing skills.
Strong organizational, multitasking, and time-management abilities.
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
Experience with scheduling software and office technology.
Familiarity with Facebook, Instagram, TikTok, X, and social media communication.
Ability to handle confidential customer information professionally.
Positive attitude, dependable work ethic, and willingness to assist others. MUST be a team player and dress Professionally.
Ability to work independently, prioritize responsibilities, and take initiative.
Preferred Qualifications
Two or more years of receptionist or administrative experience.
Experience in a tax, accounting, legal, financial, or professional services office.
Experience creating PowerPoint presentations and Canva designs.
Experience supporting business executives or management teams.
What We're Looking For
We want someone who does more than answer phones. We are looking for a team player, problem solver, and proactive professional who takes ownership of responsibilities, follows through on assignments, and contributes ideas that help our company succeed. This position requires someone who is confident self starter who continues learn and grow. Must have the initiative to learn more.
Hourly pay depends on experience $19.00-$21.00 an hour. Must Pass a Background Check and MUST be legal to Work in the US.
Apply Today!
Join Silvia's Professional Tax Services and become part of a team dedicated to professionalism, exceptional customer service, and helping our community and local businesses succeed. Send your Resume to: [email protected] Benefits: Paid Holidays, Paid Vacations, Professional Training Paid and on the job paid training.
Looking for professional tax services in Washington? Trust Silvia's Professional Tax Services, your year-round, face-to-face tax experts. Contact us today!
