11/05/2026
‼️ SCAM ALERT: Fraudulent Payment Requests ‼️
Syracuse City has received reports of fraudulent emails requesting payment for applications submitted to the Community & Economic Development Department, including for applications submitted to the Planning Commission.
These emails are sophisticated and may include the Syracuse City logo, impersonate local permitting and zoning officials, and include details from actual applications to appear legitimate. These types of scams mine public agendas to send fraudulent payment requests.
How to protect yourself:
* Check the sender's email address. Official Syracuse City emails come from an address ending in .gov.
* Verify payment instructions. The application process on SyracuseUT.gov provides instructions for paying application fees. If you receive an unexpected request for payment by wire transfer, gift card, or cryptocurrency, don’t pay and contact the City directly using a phone number from the City’s official website (not what is provided in the email).
* Check website addresses. Make sure you are on an official City-affiliated website before entering personal or payment information. Look for https:// and the padlock or site security icon in your browser, but remember that these alone do not guarantee a website is legitimate.
* Pay in person if you're unsure. You can always visit Syracuse City Hall to pay in person rather than using a questionable payment link.
If something seems suspicious, don't take the risk. A logo doesn't make an email legitimate. Always verify the sender and payment instructions before clicking a link, opening an attachment, replying to the message, or sending money.
If you have concerns about the legitimacy of a phone call, text message, or email, or believe you have been targeted by a scam, contact the Syracuse Police Department at 801-825-4400.
