Ask a Librarian of Florida

Florida Statewide Virtual Reference Service The software features live chat capabilities which allow you to push web pages to your user’s window.

The service consists of three primary features: Live chat service that provides reference statewide and to local patrons. SMS Text Messaging for statewide patrons. E-mail management system available, including mail autonotifications and reports.

05/24/2022

Be sure to stop by the poster session this morning at and say hi to Judy and Sarah, presenting Chat Services and COVID-19: Trends in Ask a Librarian.

09/03/2021

Have a safe and happy labor day weekend!

06/17/2021

We'll be closed for Independence Day on both July 4 and 5. You won't have access to the Statewide or Academic chat, but your local chat, email and SMS will remain available to staff if you'll be open those days.

05/18/2021

Ask a Librarian will close for Memorial Day, May 31

04/05/2021

Happy National Library Week! Don't forget to include your online presence and virtual reference services offered through Ask a Librarian when you share out all the incredible things you do.

It's National Library Week (April 4 - 10, 2021)

We hope you're celebrating in style and reminding your communities about all of the wonderful resources you offer - go on, now's the perfect time to brag :)

02/16/2021

Too good not to share 😂
"Chat with one of our librarians, right meow."

Got a question for the AUM Library? Chat with one of our librarians, right meow.

http://aumnicat.aum.edu/

02/12/2021

Always good advice, not just in February

Digital Literacy, will you be our Valentine?🌹

06/10/2020

Ask a Librarian will close for Independence Day on both Friday the 3rd and Saturday the 4th. Your local chat, email and SMS will remain available to staff.