Outages & 24 Hour Dispatch: 231-922-4940
Customer Billing & Account Questions: 231-922-4431
All utility billing and account questions are handled by customer service located at the Governmental Center at 400 Boardman Avenue, Traverse City, MI 49684. The intended purpose of this site is to serve as a mechanism for communication between TCL&P and members of the public. Users and visitors to TCL&P’s social media sites shall be notified that the intended purpose of the site is to serve as a mechanism for relevant communication between TCL&P and members of the public. TCL&P’s social media sites and comments containing any of the following forms of content shall not be allowed:
a. Profane language or content
c. Content that promotes, fosters, or perpetuates discrimination on the basis of race, creed, color, age, religion, gender, marital status, status with regard to public assistance, national origin, physical or mental disability or sexual orientation
d. Sexual content or links to sexual content
e. Solicitations of commerce
f. Conduct or encouragement of illegal activity
g. Information that may tend to compromise the safety or security of the public or public systems
h. Comments that name specific TCL&P employees, board members, or public officials
i. Content that violates a legal ownership interest of any other party
j. Content that constitutes harassment, bullying or is contrary to the electronic medium prohibitions contained at MCL 750.411s. k. Content that violates the rights of any person or organization protected by copyright, trade secret, patent or other intellectual property, or similar laws or regulations. l. Content that uses TCL&P’s trademarks, logos and any other City of Traverse City intellectual property in connection with any personal social media activity. m. Content posted by employees or board members of TCL&P that do not make it clear they are speaking for themselves and not on behalf of TCL&P by including a disclaimer such as: “The postings on this site are my own and don’t necessarily represent TCL&P’s positions, strategies or opinions.”
n. Content that is not relevant to TCL&P’s activities and goals.
