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Every pediatric trauma team has a story about the gaps in care they are working to close. We want to hear yours.Find us ...
31/10/2026

Every pediatric trauma team has a story about the gaps in care they are working to close. We want to hear yours.

Find us at booth #22 at the Pediatric Trauma Society (PTS) conference in Fort Lauderdale, November 2–5. We will talk through how connected data can help, and show you what is new in the ESO Trauma Registry and how it can fit your department’s needs.

Not attending PTS? See where else we will be at eso.com/events.

Fire departments have always known EMS calls were the bulk of the job, that sprinklers saved lives, that exposure increa...
30/10/2026

Fire departments have always known EMS calls were the bulk of the job, that sprinklers saved lives, that exposure increased cancer risk. What they couldn’t do was prove any of it in a single incident record.

NERIS is changing that, one data point at a time. Swipe through to see what the data now makes possible, then read the full article to find out how at https://bit.ly/3Wksx9m.

Congratulations to David M. Williams, and the full research team on presenting at in Las Vegas.Their oral abstract, “T...
30/10/2026

Congratulations to David M. Williams, and the full research team on presenting at in Las Vegas.

Their oral abstract, “The EMS Documentation Gap: ESI and CPT Discordance in EMS Patients with High-Acuity Prehospital Features,” asks a question worth sitting with: what happens to clinical information between the ambulance and the emergency department?

Using linked, deidentified emergency medical services (EMS) and emergency department records from the 2024 to 2025 ESO Data Collaborative, the team examined 106,877 matched encounters. Of those, 26,508 had at least one high-acuity prehospital feature, such as hypotension, hypoxia, vasopressor use, or parenteral narcotics. The findings suggest that this information is not consistently reflected in Emergency Severity Index (ESI) scores or Current Procedural Terminology (CPT) coding once the patient arrives.

The work EMS clinicians do in the field is clinically significant, and it should travel with the patient. Bringing prehospital interventions, physiologic findings, and treatment response into emergency department workflows could help care teams recognize true patient complexity.

Thank you to the authors for advancing this conversation: David M. Williams; Eric Beck, DO, MPH; Melissa Cole; Nicholas Cozzi, MD, MBA, FACEP, FAEMS; and Brent Myers, MD MPH.

Thank you also to the agencies and hospitals whose data make research like this possible.

The fire service has always known its worth. NERIS gives agencies a clearer way to show it. Find out how, in this round ...
26/10/2026

The fire service has always known its worth. NERIS gives agencies a clearer way to show it. Find out how, in this round table discussion with ESO's Bill Gardner, CFO, CFE, EMT-P Gardner and Sam Brown.

Watch it here: https://bit.ly/3Ww8MM1

Thank you to everyone who stopped by to chat at abc³⁶⁰ PWW Hershey 2026.Over three days, we talked with ambulance, billi...
21/10/2026

Thank you to everyone who stopped by to chat at abc³⁶⁰ PWW Hershey 2026.

Over three days, we talked with ambulance, billing, coding, compliance, and revenue cycle professionals about how agencies and organizations are using their data to show the value they bring to their communities. We also talked through evolving compliance and reporting requirements, and what they mean for the teams doing this work every day.

Those conversations are why we’re at events like this one. At ESO, we’re disciplined about data, and we built our work for the industry.

Want to know where we’ll be next? Check out eso.com/events.

Fewer than one-third of pediatric emergency department (ED) handoffs included vital signs. Patients with five or more EM...
20/10/2026

Fewer than one-third of pediatric emergency department (ED) handoffs included vital signs. Patients with five or more EMS encounters a year made up 3% of patients but 16% of encounters.

Two articles in Emergency Medicine News by the ESO team look at what those numbers mean. Nicholas Cozzi, MD, MBA, FACEP, FAEMS and Eric Beck, DO, MPH examine why prehospital data rarely reach the bedside in time to inform care. Antonio R. Fernandez and Brent Myers, MD MPH analyzed 9.5 million EMS encounters to show which patients rely on 911 most.

The data to improve outcomes already exist. They need to reach the right teams at the right time.

Read the blog: https://bit.ly/4zG4Ma4

ESO Data Collaborative powers 12 abstracts at and Scientific Assembly hosted by American College of Emergency Physic...
14/10/2026

ESO Data Collaborative powers 12 abstracts at and Scientific Assembly hosted by American College of Emergency Physicians.

Read the full announcement: https://bit.ly/4yYz2Nx

The ESO Data Collaborative, one of the largest datasets for emergency response and healthcare research, was at the center of two of the field’s biggest conferences this fall. ESO partners and researchers presented 12 abstracts across EMS World Expo and ACEP26, covering everything from prehospital sedation practices and pediatric auto-pedestrian encounters to geographic disparities in trauma response and EMS-ED documentation gaps.

ESO was also named an EMS World Innovation Awards finalist for Query Builder with Natural Language Processing, a tool that lets EMS personnel generate reports in plain English, without needing technical expertise or analyst support.

At ACEP26, ESO sponsored the AI Innovation Zone, where our clinical and advisory team led four sessions on how AI-driven EMS insights can improve hospital operations, support low-acuity routing, and strengthen the case for integrating prehospital data into medical records.

We’re proud to help power the research that makes this important work possible.

Every idea in the ESO Ideas Portal starts with someone in an agency or department who sees a better way to do the work. ...
13/10/2026

Every idea in the ESO Ideas Portal starts with someone in an agency or department who sees a better way to do the work. Thank you for sharing them.

Our latest blog walks through what happens next: how ideas are added to the portal, how our Product teams consider fit and timing, and how we keep you updated as an idea moves into discovery, design, and development.

Your feedback is a valuable signal of what matters most in the field. Keep telling us what you need.

Read the full post: eso.com/blog

Emergency Medicine News featured ESO twice in its October issue, and today we’re spotlighting a perspective from Antonio...
12/10/2026

Emergency Medicine News featured ESO twice in its October issue, and today we’re spotlighting a perspective from Antonio R. Fernandez and our Chief Medical Officer, Brent Myers, MD MPH.

In “When the Emergency Department is the Only Open Door,” they explain why a patient transported 12 times in a year looks like 12 separate events in most prehospital data, not one person who needs a different path to care. To change that, we linked 9.5 million EMS encounters from more than 3,000 agencies to the 6.6 million patients behind them. The analysis was published this year in Health Affairs Scholar.

The findings are hard to ignore. Patients with five or more EMS encounters in a year made up 3% of patients but 16% of all encounters. Those with 12 or more encounters, just 0.4% of patients, generated 5% of 911 responses, and half of that group had another EMS encounter within 10 days.

These authors make a straightforward ask. For many of these patients, calling 911 is the most accessible option because other pathways are not always available. Community paramedicine, expanded reimbursement for nontransport encounters, and data-sharing that gives EMS and emergency physicians the full picture can help the right patient reach the right care. The study is descriptive, so local work will be essential to find what fits each system.

Read the full piece at eso.com/news.

Missed the first byline? Nicholas Cozzi, MD, MBA, FACEP, FAEMS, and our CEO, Eric Beck, DO, MPH, make the companion case for delivering prehospital data to the emergency department the way a lab result arrives.

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