The Texas Water Company

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The Texas Water Company This page is not monitored twenty-four hours a day, seven days a week (24/7). Please do not use this forum to communicate service issues or outages.

If you need help with our services, please call (830) 312-4600.

❓🤠Did you know Texas might not have its iconic shape without water? The Rio Grande helps form much of our southern borde...
15/10/2026

❓🤠Did you know Texas might not have its iconic shape without water?

The Rio Grande helps form much of our southern border, while the Red River defines part of our northern border and the Sabine River helps shape much of our eastern border. Without these rivers, Texas wouldn't look like the Texas we know today.

👉On , we're reminded that water doesn't just shape our state's borders. It shapes our communities, our economy, and our daily lives. That's why we're committed to investing in infrastructure improvements, protecting water quality, and promoting conservation to help ensure a reliable water supply for generations to come.

💧Water helped define Texas. Imagine a day without it. 💧

📸💧These are actual pictures of our mascot, Letty, inside the Trinity Aquifer. (Okay, not really!) Like many groundwater ...
12/10/2026

📸💧These are actual pictures of our mascot, Letty, inside the Trinity Aquifer. (Okay, not really!)

Like many groundwater sources, the Trinity is largely hidden beneath the surface, making it difficult to see and understand with the naked eye.

Occasionally, it surfaces in caves after heavy rain and in natural springs like Jacob's Well and Hamilton Spring. But most of its water remains hidden, and we must rely on data and monitoring to understand its overall health and recovery.

Texas Water Company closely tracks the condition of the Trinity Aquifer, an important source of drinking water. Unfortunately, the aquifer has been experiencing prolonged drought conditions. While recent rainfall has brought some improvement, the Trinity Aquifer, in our area, has not yet fully recovered. https://www.youtube.com/watch?v=gzpIpZjXxjY

💧That's why conservation and thoughtful water use matter. Small actions, such as fixing leaks, watering efficiently, and using water wisely, can help protect this important resource and ensure a reliable water supply for our communities now and in the future.

💧A small leak can waste a lot of water. Luckily, we can work together to fix it!Thanks to our Leak Awareness Program, th...
07/10/2026

💧A small leak can waste a lot of water. Luckily, we can work together to fix it!

Thanks to our Leak Awareness Program, this year alone, our team has helped save more than 14 million gallons of water! The program works by helping customers identify leaks that quietly waste water, often at vacant homes or properties where issues can go unnoticed. We want to help by focusing on education, reminders, and working with customers to resolve issues.

👉 If you are wondering if you have a leak, check the Texas Water Company Customer Portal for leak alerts, and make sure your contact information is up to date. https://txwaterco.watersmart.com/index.php/welcome

💧Every drop counts, and together we're making a real difference!💧

At Texas Water Company, we believe strong communities are built through partnership and support. That’s why we were prou...
24/09/2026

At Texas Water Company, we believe strong communities are built through partnership and support. That’s why we were proud to sponsor the The Loved Ones Left Behind (TLOLB) fundraising golf tournament.

TLOLB is a nonprofit organization dedicated to helping individuals and families impacted by su***de loss. We are grateful for the opportunity to support the positive impact they make in our communities and celebrate the success of this year’s tournament, which raised more than $100,000 to help families affected by su***de.

👉 https://thelovedonesleftbehind.com/

❓Did you know the average household loses more than 9,300 gallons of water each year to leaks, and household leaks waste...
23/09/2026

❓Did you know the average household loses more than 9,300 gallons of water each year to leaks, and household leaks waste nearly 1 trillion gallons of water annually nationwide?

Keep an eye out for these common culprits:
✅Dripping faucets
✅Running toilets
✅Leaky showerheads
✅Worn valves and pipe connections
✅Hidden pipe leaks

👉 Don't wait for a small drip to become a costly repair. Early detection can save water, money, and prevent damage to your home.

🔗Source: https://www.epa.gov/watersense/fix-leak-week %20Leaks

💧A quick monthly check can make a big difference. Visit our website to stay up to date on drought stages and conservatio...
11/09/2026

💧A quick monthly check can make a big difference.
Visit our website to stay up to date on drought stages and conservation initiatives, read the latest news and blog articles, and review your account to help spot potential leaks or unplanned water use.
👉Remember, drought stages can change over time, so check back regularly for the latest information.
🔗Stay connected. Stay informed. www.txwaterco.com 🔗

Twenty-five years later, September 11 continues to be a significant day in our nation's history. We remember those who l...
11/09/2026

Twenty-five years later, September 11 continues to be a significant day in our nation's history. We remember those who lost their lives and recognize the first responders, service members, and communities whose actions helped the country move forward.

7% of What? Let’s Clear It Up. You may have heard that Texas Water Company’s Canyon Lake allocation is about 7%—but that...
10/09/2026

7% of What? Let’s Clear It Up.
You may have heard that Texas Water Company’s Canyon Lake allocation is about 7%—but that does not mean 7% of the entire lake. The 7% refers to approximately 7% of the 90,000 acre-feet per year available through the GBRA water supply contract, an amount established under state authorization. To help put that volume into perspective, 90,000 acre-feet is equivalent to about 29.3 billion gallons of water, or roughly 36,000 Olympic-size swimming pools. TWC’s contracted drinking water allocation is about 1.99 billion gallons, about 2,500 Olympic-size swimming pools.
👉In other words, our supply is tied to a defined annual contract amount, not the total amount of water stored in Canyon Lake.

🔗Learn more about our allocation at https://www.txwaterco.com/our-company/community-news/the-resource-we-value-and-protect-canyon-lake-water-allocations-explained

New to Texas Water Company? 👉Make the most of your service by signing up for WaterSmart, your online water management t...
09/09/2026

New to Texas Water Company?
👉Make the most of your service by signing up for WaterSmart, your online water management tool.

With WaterSmart, you can:
✅Pay your bill online
✅Receive urgent notifications and alerts
✅Monitor your water use
✅Detect potential leaks early
✅Access personalized insights to help conserve water

👉Already enrolled in WaterSmart? Make sure your contact information is up to date so you don't miss important notifications about leaks, water quality, or service updates.

Get connected today: https://txwaterco.watersmart.com/index.php/welcome 🔗

08/09/2026

Tuesday's Living Water Award Nominee is Andrew Kennell at Texas Water Company, part of H2O America. Andrew was nominated for his rapid, disciplined and courageous response during a life-threatening chlorine gas emergency, where he effectively coordinated first responders and worked directly alongside them to safely isolate the leaking cylinder and protect the surrounding community.

Address

TX

Opening Hours

Monday 08:00 - 16:30
Tuesday 08:00 - 16:30
Wednesday 08:00 - 16:30
Thursday 08:00 - 16:30
Friday 08:00 - 16:30

Telephone

+18303124600

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