Westchester Uniformed Dispatchers Association

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The Westchester Uniformed Dispatchers Association, Inc, is a 501(c)(5) organized in 2024 to advocate for the rights, safety and welfare of Emergency Communications Specialists in Westchester County, NY.

🎉 CONGRATULATIONS TO OUR NEWEST COMMUNICATIONS LIEUTENANT! 🎉Please join the Westchester Uniformed Dispatchers Associatio...
10/03/2026

🎉 CONGRATULATIONS TO OUR NEWEST COMMUNICATIONS LIEUTENANT! 🎉

Please join the Westchester Uniformed Dispatchers Association in congratulating Joseph Pagano, Badge #676, on his promotion to Communications Lieutenant! 👏🚨

Joseph began his career with the Westchester County Department of Public Safety in 2010 before transferring to the Department of Emergency Services in 2019. Over the past several years, Joseph has been an integral part of our CAD Team, bringing his experience, dedication, and knowledge to the Communications Division.

We’re excited to see him take on his new role as the Group 3 Lieutenant, where we know he’ll continue to serve our members and our community with the same commitment he has demonstrated throughout his career.

And when he’s not at the ECC, Joe is a self-proclaimed amateur meteorologist. 🌦️🌪️

We should probably mention that he gets the forecast right about 50% of the time… which, to be fair, is still pretty impressive for a guy who has absolutely no control over the weather. 😂

From your fellow WUDA members:

Congratulations, Lt. Pagano! 🎖️

We wish you continued success in your new position and look forward to seeing all that you accomplish as the Group 3 Lieutenant!

Congratulations, Joe! Well deserved! 👏👏👏

👏👏👏 WUDA applauds Governor Kathy Hochul for putting first responder mental health where it belongs — among our prioritie...
10/01/2026

👏👏👏 WUDA applauds Governor Kathy Hochul for putting first responder mental health where it belongs — among our priorities. 👏👏👏

There is something powerful about seeing government not just acknowledge a problem, but listen to the people experiencing it and take meaningful steps to address it.

Governor Hochul’s latest initiative — a new statewide First Responder Mental Health and Cultural Awareness Training for mental health professionals — is another important step in recognizing that treating first responders requires an understanding of the unique culture, experiences and challenges that come with the job.

This training specifically addresses first responder culture, occupational stressors, barriers to seeking care, health disparities and strategies for engaging first responders. It is designed for mental health professionals who work with, or want to work with, firefighters, EMTs, law enforcement officers and 911 dispatchers.

And this didn't happen in a vacuum.

Governor Hochul's administration previously commissioned New York's first First Responder Mental Health Needs Assessment, with more than 6,000 public safety professionals statewide participating. That assessment found that more than half of respondents experienced significant stress, burnout and mental-health challenges — while also identifying stigma and a shortage of mental-health professionals who understand first responder culture as major barriers to getting help.

For those of us who work in emergency communications, that recognition matters.

911 dispatchers are first responders. We hear the calls. We give instructions while people are having the worst moments of their lives. We send help into dangerous situations. We experience tragedy, trauma and cumulative stress — sometimes without ever leaving the communications center.

For years, first responder mental health has too often been something people talked about after a tragedy.

That needs to change.

WUDA members want to sincerely THANK Governor Hochul and the agencies involved in these initiatives for recognizing that first responders need to be taken care of, too.

We appreciate seeing the State invest in understanding the problem, developing culturally competent mental-health resources, expanding wellness programs and working to break down the stigma surrounding asking for help.

Politics aside, this is the kind of leadership first responders notice and appreciate.

When elected officials recognize an issue, listen to the people doing the work and take tangible steps to address it, we should acknowledge that effort and say thank you.

On behalf of the members of WUDA, thank you, Governor Hochul, for recognizing that the people who spend their careers taking care of New Yorkers deserve to have someone taking care of them, too.

The work isn't finished. But recognizing there is a problem — and committing to change it — is an important place to start.

Governor Kathy Hochul today announced the release of a new online training for mental health professionals working with or considering a career helping first

🚨 Politics has no place in 911.When someone calls 911, they don’t care about political parties, alliances, or who gets c...
09/30/2026

🚨 Politics has no place in 911.

When someone calls 911, they don’t care about political parties, alliances, or who gets credit.

They care about getting help.

The same should be true for the people answering those calls.

Our latest letter addresses the line between politics and public safety and why 911 dispatchers deserve advocacy based on what we do, not who we know or political affiliation.

You may be surprised by what happens when you take politics out of the equation and put 911 dispatchers first.

https://www.facebook.com/reel/28574122378873612

Today, we remember the lives lost, the families forever changed, and the countless people whose lives were impacted by t...
09/11/2026

Today, we remember the lives lost, the families forever changed, and the countless people whose lives were impacted by the events of September 11th.

We honor the courage and sacrifice of the first responders who answered the call, the survivors who carried on, and all those who continue to live with the lasting effects of that day.

We remember. We honor. We will never forget.

🇺🇸 9/11/2001 — Always Remember. Forever Honor.
Westchester Uniformed Dispatchers Association (WUDA)

The Westchester Uniformed Dispatchers Association (WUDA) regrets to announce the passing of Susan Tirone, Dispatcher  #6...
08/28/2026

The Westchester Uniformed Dispatchers Association (WUDA) regrets to announce the passing of Susan Tirone, Dispatcher #633 (Retired) of the Westchester County Department of Emergency Services.

Susan faithfully served as a part of the 60 Control Team for over 23 years prior to her retirement in December 2022. Aside from her calm, caring and compassionate demeanor to every caller in need and her ever-professional - yet delightful - voice on the other end of firefighter and EMS provider radios throughout Westchester, she was family to all of us that worked with her. And, while she retired prior to the formation of WUDA, she was a supporter of the organization and all that are a part of it.

While what most of what our team does is learned over time, there’s things that simply cannot be taught. Things like treating everyone with respect, being polite to anyone you interact with and looking out for your colleagues are traits that come naturally for some - and Susan was the epitome of all these things.

Despite retiring nearly four years ago, Susan remained in touch with many of her old colleagues regularly and was immensely proud of what she did, the people she did it with and those that have come since her departure. “The Room” hasn’t been the same since she retired and it surely will forever feel a little emptier now that she has passed on.

To Susan’s mother, siblings, extended family and friends - we offer our sincerest of condolences. Susan was loved and revered by all of us that got to work with her and she will forever be remembered.

Thank you for your service, Dispatcher 633, we got it from here.

Services are as follows:

Wake Service
Friday, August 28th 4-8pm
Craft Memorial Home, 40 Leicester Street, Port Chester, NY

Funeral Service
Saturday, August 29th 10am
Our Lady of Mercy Church, 260 Westchester Avenue, Port Chester, NY

Last Friday evening, August 7th, our area was hit with a series of thunderstorms that included heavy rains, strong winds...
08/14/2026

Last Friday evening, August 7th, our area was hit with a series of thunderstorms that included heavy rains, strong winds and a substantial amount of ground to cloud lightning.

Our on-duty ECC Supervisors and Captain were actively monitoring the weather forecasts throughout the day. Night shift personnel came in early, day shift personnel held over and off duty personnel helped staff our ECC and Field Comm 2 at the scene of a 4th Alarm “plus” building fire in the Town of Ossining.

From 5pm to midnight we handled over 200 events. These included nearly 50 weather related incidents (trees, wires, water conditions) as well as roughly one dozen incidents involving lightning strikes affecting structures throughout the county. Amongst these incidents we dispatched 17 structural fires - with one being a full First Alarm (10-75) “plus” in Lake Mohegan and the massive building fire in Ossining requiring a response of nearly 40 fire & EMS agencies - from three counties.

At the peak of this event, 14 of our ever-dedicated WUDA personnel were either answering 911 calls, dispatching fire & EMS units or operating as part of our Incident Dispatch Team in Ossining. Shout-out to Supervisors 672 & 674 and Operators 636, 653, 655, 656, 673, 678, 681, 683, 687, 689, 691 and the Captain (642) for stepping up on a Friday evening!

Due to the extraordinary efforts of our WUDA members, all incidents received prompt dispatch with little to no delays, which is a collaborative effort of not only our team, but the Fire and EMS agencies we proudly dispatch.

This year has definitely seen some wild “contributions” from Mother Nature, including a brutally cold and snow-covered Winter followed by substantial rain and thunderstorm events this Spring and Summer. We’re proud to be able to work with those fire departments and EMS providers we provide primary dispatch services for to help ensure the safety and prompt emergency responses to those in need here in Westchester County.

Westchester runs on 60 Control! 🏃🏻💨

WUDA'S 2026 MONEY MADNESS RAFFLE IS BACK!The Westchester Uniformed Dispatchers Association (WUDA) is excited to announce...
07/30/2026

WUDA'S 2026 MONEY MADNESS RAFFLE IS BACK!

The Westchester Uniformed Dispatchers Association (WUDA) is excited to announce our 2026 Money Madness Raffle, giving you the chance to win up to $5,000 while supporting the men and women who answer Westchester County's 911 calls every day.

🎟 Only 2,000 tickets will be sold!
💵 Donation: $20 per ticket

🏆 Prize Breakdown:
🥇 1st Prize - $5,000
🥈 2nd Prize - $4,000
🥉 3rd Prize - $3,000
🏅 4th Prize - $2,000
🎖 5th Prize - $1,000

📅 Drawing Date: Friday, December 11, 2026

2,000 tickets are available, Don't wait until they're gone!

📱 Purchase your tickets today!

Simply scan the Zelle QR code on the flyer or email [email protected] for tickets or additional information.

Every ticket purchased helps WUDA continue advocating for emergency dispatchers, supporting our members, and strengthening the profession of public safety communications.

Please LIKE, SHARE, and TAG your friends and family to help spread the word!

Good luck, and thank you for supporting WUDA!

❤️ THANK YOU! ❤️What an incredible evening at Summer Nights at Outhouse Orchards! On behalf of the Westchester Uniformed...
07/26/2026

❤️ THANK YOU! ❤️

What an incredible evening at Summer Nights at Outhouse Orchards! On behalf of the Westchester Uniformed Dispatchers Association (WUDA), we want to extend our heartfelt thanks to everyone who came out to support our mission of advocating for the Emergency Communication Specialists of Westchester County.

First and foremost, thank you to Outhouse Orchards for hosting this amazing event and believing in WUDA's mission. Your generosity, hospitality, and the hard work of your outstanding staff made this event possible, and we couldn't be more grateful for your support.

A huge thank you to Andrea and the Armenian Rug Riders for providing an incredible soundtrack to the evening. Your energy kept the crowd entertained all night while showing tremendous support for our first responder community.

We'd also like to give a very special shoutout to Brett Roberts, whose talent behind the drums was only matched by his dedication to coordinating the live music and his love and support of first responders, Thank you, Brett, for everything you do!

We were also honored to welcome Congressman Mike Lawler, who took the time to meet with WUDA members, listen to our concerns, and discuss the important role Emergency Communication Professionals play in public safety. Thank you for your support and willingness to advocate for the men and women behind the headset.

A sincere thank you to the members of the Westchester County Probation Officers Association for coming out to support WUDA. Your solidarity and support mean a great deal to our members, and we truly appreciate you standing with us as we continue to advocate for emergency communication professionals.

We also want to express our deepest gratitude to USUA. Your partnership, mentorship, and guidance have helped turn the vision of WUDA into a reality. Because of your leadership and commitment to empowering emergency communications professionals, dispatchers throughout Westchester County have found their voice through advocacy. WUDA would not be where it is today without your continued support, and we are incredibly thankful to have you by our side.

Most importantly, thank you to all of
our friends, families, and the many first responder agencies who came out to support WUDA. Seeing our community come together reminds us why our mission is so important.

A special thank you goes to the North Salem Volunteer Ambulance Corps and the Croton Falls Fire Department for helping keep everyone safe throughout the event and for bringing your
emergency vehicles for the Touch-a-Truck display. Your participation made the evening even more memorable for the families who attended.

Your support helps strengthen our
mission to advocate for the dedicated Emergency Communication Specialists who serve the residents and visitors of Westchester County every day. Together, we are building a stronger voice for the profession and a stronger public safety community.
Thank you for making Summer Nights at Outhouse Orchards such a tremendous success. We can't wait to see everyone at our next fundraiser 🚒🚑🚓🎶🍎❤️

Outhouse Orchards Croton Falls Fire Department North Salem Volunteer Ambulance Corps (NSVAC.ORG) Rep. Mike Lawler

07/22/2026

The smoke from the recent wildfires may have kept us indoors, and the heat, humidity, and rain didn't do us any favors either—but this weekend is your chance to make up for it!

☀️🎶🍎 Summer Nights at Outhouse Orchards is back! 🍏🎶☀️

Join us Saturday, July 25, from 5:00 PM–9:00 PM at Outhouse Orchards in North Salem for an evening of live music, great food, family fun, and community support.

🎤 Live Music: Andrea and the Armenian Rug Riders
🍕 Food & Drinks: Fresh Outhouse pizza, cold hard c***r, and more
🎈 Family Fun: Hayrides, bouncy houses, and a chance for the kids to check out fire trucks! 🚒

🎟️ Tickets:
• $15 in advance
• $20 at the door
• Children 2 and under are FREE!

Every ticket benefits the Westchester Uniformed Dispatchers Association (WUDA), supporting the dedicated 911 dispatchers and emergency communications professionals who serve our communities every day.

Bring your family, gather your friends, and enjoy a beautiful summer evening for a great cause.

Get your tickets today at www.outhouseorchardsny.com.

We can't wait to see you there! 🍎🎶🚒

It’s been a busy, hot & smoky week for the members of WUDA, and it isn’t over yet!On Tuesday, Field Comm 2 participated ...
07/16/2026

It’s been a busy, hot & smoky week for the members of WUDA, and it isn’t over yet!

On Tuesday, Field Comm 2 participated in the Hudson Valley Interoperability Communications Consortium’s “Field Comm Rally” in Marlborough. WUDA members Bancroft & Diprinzio setup and displayed the many versatile capabilities of FC2 and also learned about what others around NYS have too.

On Wednesday, FC2 was in Peekskill assisting with an Active Shooter/Hostile Event training exercise. WUDA members Melillo & Pagano distributed portable radios for use and were on hand to assist with communications and resource tracking as needed.

While FC2 was in Peekskill, FC1 responded to a potentially explosive hazardous materials incident in Valhalla. FC1 arrived on scene and assumed all pertinent communications needs as well as resource requests & tracking. Handling this incident were WUDA members Camp & Munson.

Throughout these events, our proud team members have “held down the fort” at our Emergency Communications Center, and recently aiding in Emergency Operations Center duties during recent fireworks events.

In the coming weeks we’ll be aiding at additional events - including a FIFA World Cup “Watch Party” and a large “Swim Across America” event.

WUDA members pride ourselves on providing first rate mission-critical communications support to our First Responder partners in the interest of protecting the residents and visitors of Westchester County.

Address

Valhalla, NY
10595

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