Porter County Central Communications (911)

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Porter County Central Communications (911) 911 FOR EMERGENCIES
(219) 477-3170 FOR NON-EMERGENCIES
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We are the Porter County, IN Central Communications (E-911) Center. We are dedicated and trained professionals with hundreds of years of experience. We are passionate about our profession. We work as a team to positively impact the quality of life in Porter County by helping the citizens, business community, visitors, and anyone with whom we interact. We are a vital and responsive link of Emergency Responders who serve the communities of Porter County. By providing communications to citizens and our team members; Police, Fire, and Emergency Medial Services, we are an integral part in saving lives and property. We are the first of the First Responders.

10/29/2026
Our team members had a great time decorating pumpkins for the kids and helping make this fall event extra special! 🧡 We ...
10/27/2026

Our team members had a great time decorating pumpkins for the kids and helping make this fall event extra special! 🧡 We love opportunities to get out into our community, spread some smiles, and be part of the fun.

A big thank-you to Hilltop Neighborhood House for hosting such a wonderful event and giving us the chance to be involved!

What a BOO-tiful time at Downtown Trick or Treat! Our team had a great time spending Friday with the community at Downto...
10/27/2026

What a BOO-tiful time at Downtown Trick or Treat!

Our team had a great time spending Friday with the community at Downtown Valparaiso! We loved seeing all the creative costumes, passing out treats, and sharing plenty of smiles and Halloween spirit. 🦇🍭

Thank you to everyone who stopped by our table to say hello! We’re proud to be part of such a wonderful community and always enjoy opportunities to connect with the families we serve.

From our 911 family to yours, we hope everyone has a safe and happy Halloween! 🎃🚔📞

🎃👻 Come See Us at Downtown Valpo Trick-or-Treat Tonight! 🍬🕸️We’ll have a table set up tonight for downtown Valpo Trick-o...
10/23/2026

🎃👻 Come See Us at Downtown Valpo Trick-or-Treat Tonight! 🍬🕸️

We’ll have a table set up tonight for downtown Valpo Trick-or-Treat! Stop by and say hello while you’re out enjoying the Halloween fun!

📍 Find us in front of Central Park Plaza, by Orville!

We look forward to seeing all the little ghosts, goblins, superheroes, and princesses out celebrating! 🧙‍♀️🦸‍♂️🧛

Have a safe and happy Halloween! 🎃🍭

10/22/2026
Congratulations, Marco DeCero! We are excited to announce that Marco DeCero has been voted Employee of the Quarter! 👏Thi...
10/14/2026

Congratulations, Marco DeCero!

We are excited to announce that Marco DeCero has been voted Employee of the Quarter! 👏

This recognition is especially meaningful because Marco is the first probationary trainee in our department to receive this award! His achievement is a great reminder that dedication, a positive attitude, and a commitment to learning and growing can make a difference at every stage of your career.

Please join us in congratulating Marco on this well-deserved recognition! We are proud to have him on our team and look forward to seeing his continued growth and success.

Four members of our team had the opportunity to attend the Indiana 911 Professionals Conference this week!Throughout the...
09/18/2026

Four members of our team had the opportunity to attend the Indiana 911 Professionals Conference this week!

Throughout the conference, they participated in educational sessions, learned about the latest topics and trends in 911, and connected with other public safety professionals from across Indiana. They also represented our agency in the conference 5K, combining a little team building with some friendly competition. 🏃‍♀️🏃‍♂️

We appreciate their commitment to continuing education, professional development, and bringing new ideas back to our Center. We’re proud to have them representing our team!

Of the countless stories of courage that emerged from that dark day 25 years ago, Rick Rescorla’s has always stood out. ...
09/11/2026

Of the countless stories of courage that emerged from that dark day 25 years ago, Rick Rescorla’s has always stood out.

His story is certainly one of heroism - but it is also one of PREPARATION. Long before anyone knew what September 11, 2001 would bring, he planned, trained, questioned assumptions, and insisted that people practice for the unimaginable. When the unimaginable happened, that preparation saved thousands of lives.

For those of us in 911, that message resonates deeply.

Rick Rescorla’s story is a powerful reminder that preparation itself can save lives.

On this September 11, we encourage you to take a few minutes and read his remarkable story.

Never Forget.

A man walked through an office tower with a bullhorn, calmly singing old songs while thousands evacuated down stairwells around him. Nobody knew then that his voice—and a decade of unpopular decisions—would save their lives.

His name was Rick Rescorla. Before the suit and security badge, he was a soldier. Born in Cornwall, England, he carried a r***e through Vietnamese jungles as a young captain, standing shoulder-to-shoulder with the men under his command. The Battle of Ia Drang in 1965 left photographs of him—bayonet fixed, eyes steady—burned into the history of war itself. But Rescorla never forgot the real lesson from that jungle: survival belongs to those who prepare before the crisis comes.

By the 1990s, he'd swapped fatigues for an office. Morgan Stanley hired him as their security director, and he took one look at the South Tower of the World Trade Center—more than twenty floors of desks, phones, and human beings stacked toward the sky—and saw what nobody else wanted to acknowledge. This building is a target. Not maybe. When.

After the 1993 truck bombing in the garage killed six people, Rescorla had his answer. He made a choice that made him deeply unpopular: mandatory evacuation drills. No warning. No exceptions. For nearly a decade, thousands of employees found themselves pulled from their desks and walked down dozens of flights of stairs, over and over, until the path became muscle memory. Executives complained. Workers grumbled. Rescorla didn't flinch.

Then came September 11th.

When the first plane hit the North Tower, officials told everyone in the South Tower to stay at their desks. Standard protocol. Reasonable protocol. The kind of instruction designed for normal emergencies in buildings that stand alone.

But Rescorla had spent eight years studying this building, this risk, and this specific vulnerability. He'd trusted his judgment over scripts before, under fire, when the wrong call meant men didn't go home. He trusted it now.

He grabbed his bullhorn and moved through Morgan Stanley's floors, calm and unhurried, singing as he walked—the same songs he'd sung to soldiers to steady their hands in the jungle decades earlier. People stopped panicking. They moved. They trusted him, the way soldiers trust officers who walk beside them into danger.

When witnesses later described him, they used the same word again and again: unafraid. Not reckless. Unafraid—which is something only earned through years of preparation.

Nearly 2,700 Morgan Stanley employees walked out of that building alive. Of everyone who worked on their floors, only a handful did not survive—most of them Rescorla's own security team, the men who stayed with him until the end.

Before going back inside, Rescorla called his wife, Susan. He told her he had to make sure everyone else got out first. He told her that whatever happened, being married to her had made his life complete.

Then he went back in.

He was last seen on the tenth floor, still searching for stragglers, still doing the job he'd spent a decade preparing for. The building came down with him inside.

The survivors he saved—thousands of them—learned his story from the people who stood next to him in those final hours. They described a man who never raised his voice, never showed fear, and never stopped moving toward the people still inside. Some of them say, without exaggeration, that they got to see their children grow up because Rick Rescorla went back in.

What makes his story matter isn't just the number—nearly 2,700 is too large to hold in your mind. It's the shape underneath it. A decade of unglamorous preparation that people resented at the time. The willingness to trust that preparation over an official instruction when it mattered most. And in the end, a choice to turn around and go back in.

None of it was random. Thousands of people are alive today, with families of their own, because one man spent years quietly getting ready for a day he hoped would never come.

The people who survive the worst days of their lives are usually the ones who spent years preparing for them.

August 11, 2026 — A Look at the NumbersThe impact of the derecho on Porter County Central Communications is clearly visi...
09/02/2026

August 11, 2026 — A Look at the Numbers

The impact of the derecho on Porter County Central Communications is clearly visible in our August call-volume data.

On August 11, PCCC processed 2,552 total calls, compared with roughly 500–700 calls on a typical day that month.

Of those calls:
📞 1,091 were inbound 911 calls
📞 1,055 were inbound administrative/non-emergency calls

That means 2,146 incoming calls reached the center in a single day—more than three times the normal daily call volume reflected throughout the rest of August.

The graph below provides some perspective on just how extraordinary August 11 was for the dispatchers working behind the scenes during the storm.

A New Chapter for Public Safety in Porter CountyToday, September 1, 2026, marks a long-awaited and significant milestone...
09/01/2026

A New Chapter for Public Safety in Porter County

Today, September 1, 2026, marks a long-awaited and significant milestone for public safety in Porter County.

As of today, the Chesterton and Porter Police Dispatch Centers have officially consolidated with Porter County Central Communications (PCCC).

This transition has been years in the making, with an important step occurring on April 1, 2026. On that date, PCCC changed its 911 call-handling policy and discontinued transferring 911 calls originating in Chesterton and Porter to their municipal dispatch center. From that point forward, when residents called 911, PCCC retained the call and coordinated the appropriate emergency response—eliminating the need for callers to be transferred and potentially repeat information they had already provided.

That change eliminated an unnecessary step in the emergency response process and ultimately moved Porter County closer to the consolidated model envisioned by Indiana's 911 legislation.

Today, that transition is complete.

Beginning today, PCCC is the communications center for Chesterton and Porter Police Departments. All 911 and non-emergency calls for police service are now received and processed by PCCC, and our telecommunicators are responsible for dispatching Chesterton and Porter police officers in their entirety.

While police dispatching for these departments is new, serving these communities is not.

PCCC has dispatched fire and EMS services for Chesterton and Porter for decades. Our telecommunicators are familiar with these communities, their geography, their residents, and the public safety professionals who serve them. We are proud to build upon those longstanding relationships by now providing their police communications as well.

This consolidation also brings these operations into alignment with Indiana's PSAP consolidation requirements and creates a more unified emergency communications system for Porter County.

Reaching this day required significant planning, technology, training, coordination, and—most importantly—the work of many people. We are grateful to our telecommunicators, supervisors and administrative staff, the men and women of the Chesterton and Porter Police Departments, our fire and EMS partners, municipal and county officials, and everyone who helped make this transition possible.

For the citizens we serve, the goal is simple: a more streamlined response, fewer unnecessary steps, and one coordinated public safety communications system.

Today isn't simply about closing two dispatch operations or moving responsibilities from one location to another. It represents another important step toward a truly consolidated public safety communications system for Porter County.

We are excited for what comes next, and we are proud to officially welcome the Chesterton and Porter Police Departments to PCCC.

One county. One team. One mission: getting the right help to the right place as quickly and safely as possible.

Welcome to PCCC, Chesterton and Porter! 📞🚓🚒🚑

Address

157 Franklin Street
Valparaiso, IN
46383

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