Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from PTI's Citizen-Engaged Communities, Washington D.C., DC.
PTI's Citizen-Engaged Community Designation Program
challenges local government to achieve high standards in citizen participation, seamless service delivery and democratic accountability through multi-channel contact centers.
04/20/2010
Effective Technology & Management for Citizen Call Centers
Public Technology Institute: Effective Technology & Management for Citizen Call Centers Public Technology Institute: The resource for technology executives in local government.
Strategies for Building a Multi-Channel Contact Center
Public Technology Institute: Citizen-Engaged Communities Public Technology Institute: The resource for technology executives in local government.
04/20/2010
The Value of Multi-Channel Contact Centers
Public Technology Institute: The Value of Multi-Channel Contact Centers Public Technology Institute: The resource for technology executives in local government.
Best Practices in 311/CRM
04/20/2010
Citizen-Engaged Communities Designation Program
Public Technology Institute: Citizen-Engaged Communities Designation Program Public Technology Institute: The resource for technology executives in local government.