Army Civilian Training & Leader Development Division (CTLD)

GoArmyEd Feature Highlight: Ensure your GoArmyEd Account Remains Active!

Be aware of the requirements below to ensure that your GoArmyEd account remains active:

- Army Civilians: You must log in to your GoArmyEd account with your user name and password at least once every 365 days in order for your account to remain active.

- Army Civilian Administrators (Supervisors, Career Program Managers, Training Managers, and HQDA G-3/5/7 users): You must log in to your GoArmyEd account with your user name and password at least once every 180 days in order for your account to remain active.

Inactive GoArmyEd account?

- Army Civilians and Supervisors with an inactive GoArmyEd account may reactivate their account by selecting the “Create/Activate Account” link located in the top right-hand corner of www.goarmyed.com and following the prompts.

- Career Program Managers, Training Managers, and HQDA G-3/5/7 users with an inactive GoArmyEd account must create a Helpdesk case to request their administrative account be reactivated. Select the question mark icon located in the top right-hand corner of www.goarmyed.com. Select the “Create Helpdesk Case” link and provide detailed information including your full name, role type, and GoArmyEd user name (if known) of the account you wish to reactivate.

GoArmyEd

Operational or Cancellation Withdrawals & Personal Withdrawals

If you need to withdraw from a course for which you have already submitted an SF 182, it is important to select the proper withdrawal type (Operational or Cancellation Withdrawal versus Personal Withdrawal). See the chart below for additional information on the criteria of each.

If you need additional help, select the link below to view the Step-by-step Instructions titled “Withdrawing an Approved Standard Form (SF) 182 for Personal or Operational Reasons”:

https://www.goarmyed.com/docs/pdf/15G_Withdrawing_an_Approved_SF_182.pdf

GoArmyEd Featured Highlight – How to Check the Status or Close a Helpdesk Case

Wondering what the status is on a helpdesk case that you submitted? To request or view the status of your helpdesk case, scroll down to the Helpdesk Cases section of your GoArmyEd homepage. If applicable, select from the following buttons that are displayed under the Request Case Status header:

• Request Status – Select this button to initiate a status request for your helpdesk case. A case must be assigned to a user and reside in their case queue for this button to be enabled.

• Status Requested – Displays when a user has already requested a status for a particular case, but status has not been given. The button has no action associated and is disabled.

• View Status – Displays when status has been provided for a particular case. If the status is Add Note or Escalate Case, the text of the status can be viewed quickly by selecting this button.

• Not Applicable – Appears when a case is in an unassigned state. No action is associated with this button and it will remain disabled.
Has Your Open Case Been Resolved?

If you have an open Helpdesk case for a situation that no longer requires assistance, please close the resolved case by following these steps:

• Scroll to the Helpdesk Cases section on your homepage.
• View all open cases you have created in the Open Cases section.
• Select the case number in the first column to view the case.
• To close a case, select the “Close Case” button.

GoArmyEd Reference Documents Updated

Periodically GoArmyEd will implement new processes or update existing processes which will be included in Technical Releases. Applicable training resources will be created or updated with each Release.

During a recent Release on 24 September, 2016, several reference documents were updated to include streamlined system processes and the new GoArmyEd look and feel. Follow the steps below to access the GoArmyEd Resources section where you can view Step-by-step Instructions (SBSIs), videos, and quick reference guides on how to perform transactions in GoArmyEd:

- Select the “Training” link located in the Resources section of your GoArmyEd homepage

- Select the “Reference Documents (Training Materials)” link

Coming Soon! GoArmyEd New Look and Feel

When you log in to GoArmyEd on or after 24 September 2016, you will notice GoArmyEd has a new look and feel to streamline processes for easier use, and enhance both user experience and overall design. All features you currently utilize in GoArmyEd will continue to be available.

There will be a few notable improvements, including:

- Redesigned homepage with updated color scheme

- Training approvers and eligibility information located on the homepage

- Redesigned, streamlined Training Application

- Updated Step-by-step Instructions and Videos to reflect all new system updates

ACTEDS (Centrally-funded) SF 182 Requests End-of-Fiscal Year Funding Deadline

FY16 ACTEDS (Centrally-funded) SF 182 requests, Group SF 182 requests, and Training Applications funded by Career Programs, regardless of cost, will close on 15 August at 11:59 p.m. Eastern Standard Time. No new SF 182s or Training Applications funded by Career Programs will be processed after this date.

New with Release 10.0! Army Civilian Attendance Validation

Did you know that following Release 10.0 (deployed on 4 June, 2016) Immediate Supervisors, HQDA G-3/5/7 Administrators and Schools/Cendors can now validate Army Civilian course attendance?

Immediate Supervisors will receive a daily email notification for Army Civilians who require attendance validation for a training event. Attendance can be validated after an SF 182 has been approved and the course start date has passed. Immediate Supervisors will also be notified via the Pending Actions dashboard on their GoArmyEd homepage.

HQDA G-3/5/7 Administrators (including Training Managers, Career Program Managers, Authorizing Officials, and HQDA G-3/5/7) can validate Army Civilian attendance from the SF 182 via the SF 182 Management page.

Schools/Vendors can validate Army Civilian course attendance during the invoicing process. Note: this validation is for informational purposes only and will not prevent a school/vendor from submitting their invoice.

For detailed step-by-step instructions on how Immediate Supervisors and HQDA G-3/5/7 Administrators can validate course attendance, select the link below:

https://www.goarmyed.com/docs/pdf/42G_Attendance_Validation.pdf

GoArmyEd: SF 182 Attendance Validation Step-by-Step Instructions

FYI: Information on Release Items/Enhancements in GoArmyEd

GoArmyEd regularly solicits feedback from Career Program Managers and Training Managers during monthly calls to identify areas for improvement and make updates in quarterly system releases. Below are a number of enhancements that deployed on 4 June with Release 10.0.

• The Career Program Funds Management page has been updated for Career Program Managers

• Supervisors, Training Managers, Career Program Managers, HQDA G-3/5/7, and Schools have the ability to validate course attendance for Individual and Group SF 182s. All users are encouraged to utilize this new feature, and Immediate Supervisors will receive email and dashboard notifications.

• HQDA G-3/5/7 users are now able to update or create G3 administrative users with both the Career Program Manager and Authorizing Official attribute. Career Programs Managers with the Authorizing Official attribute (CPMAOs) will provide final approval for ACTEDS-funded individual SF 182s. Note: If a CPMAO does not exist in the funding Career Program, HQDA G-3/5/7 will be the final approver.

• G3 administrative users have the ability to override Training Application eligibility checks via a new “Army Civilian Eligibility Check Override” page

• New data elements have been added to the Training Application Summary page and PDF version including Name, Title, Grade, and Pay Plan

May Feature Highlight: Keep Your GoArmyEd Account and Supervisor Information Current

Make sure your GoArmyEd account and Supervisor information is current to prevent delays in receiving information and assistance in GoArmyEd.

To view and update your account and Supervisor information, follow the steps below:

View or update your account information:

- Scroll to the bottom of your GoArmyEd homepage to the footer section and select the “Account Information” link from the left-hand side menu.

- The Account Information page appears. Review your information to ensure it is current. Make changes as necessary.

- Select the “Update Account Information” button to save your updates.

View or update your Supervisor information:

- Select the My Supervisors tab from the Account Information page.

- If your Immediate Supervisor information is missing or incorrect, log in to Army Career Tracker (ACT) and update your Supervisor information. This information will be updated in GoArmyEd within 48 hours.

- To change your Second Line Supervisor information, select the “Change Second Line Supervisor” button.

- To remove your Second Line Supervisor, select the “Remove Second Line Supervisor” button.

Note: You cannot remove your Second Line Supervisor if you have an active Training Application in the system.

A new Army Civilian poster is now available!

To view and download the poster, follow the steps below:
- Select the “Training” link in the Resources section on your homepage
- Select the “Reference Documents (Training Materials)” link
- Select “G-3/5/7 Reference Documents” from the “Select a Reference Document Category” drop-down
- Select the document titled “Army Civilian Poster”

Updated GoArmyEd G-3/5/7 School and Vendor Desk Reference with scannable code

This quick reference provides a high-level overview of GoArmyEd for schools and vendors. Frequently asked questions are included.

https://www.goarmyed.com/docs/pdf/School_Reference_Guide_vf.pdf

www.goarmyed.com

FYI: Information on Release Items/Enhancements in GoArmyEd

GoArmyEd continually solicits feedback from CPMs, TMs, and Student Users to identify areas for improvement and make updates in quarterly system releases. Below are a number of enhancements made during the most recent release, Release 9.0, which was deployed on 12 December.

• The “Training Objective” field in Section B of the individual and group SF 182 forms is now a required field.

• Army Civilians can now update their Second Line Supervisor on Step 5 (Approvals) of the Training Application. Additionally, Army Civilians can now remove the association to their Second Line Supervisor by selecting the “Remove Second Line Supervisor” button on the Account Information page.

• For Career Program Managers (CPMs) and Training Managers (TMs), the “G-3/5/7 Action Items” and "G-3/5/7 Resources” sections on the homepage have been renamed to “Action Items” and “Resources” respectively.

• G3 Supervisors that are not listed as a Supervisor for any Army Civilians will receive a message when navigating to the Employee Search page via the “My Employees” button on the homepage. The message indicates that there is no data to display, and provides users with instructions on how to resolve the issue.

• A new pop-up notification message will display when CPMs or HQDA take action on an Operational Withdrawal request from a previous year.