DigitalGov

The Department of Homeland Security (DHS) issued new guidance for U.S. government websites and social media addressing web and digital communications related to the 2026 winter storm. ➡️

2026 winter storm guidance for U.S. government websites and social media Addressing web and digital communications related to the 2026 winter storm.

As part of the broader digital communication modernization effort within the federal government, and the CDC Moving Forward initiative, the Centers for Disease Control and Prevention (CDC) initiated Project Clean Slate to restart with a leaner website and consistent, well-structured content.

Rebuilding CDC.gov Learn how the CDC.gov team used a bold “Clean Slate” approach to reimagine the site and meet real user needs.

The Department of Homeland Security (DHS) issued new guidance for U.S. government websites and social media addressing web and digital communications related to the California wildfires.

California wildfires guidance for U.S. government websites and social media Addressing web and digital communications related to the California wildfires.

How can we improve public trust in government services? Start with better data.

The Digital Analytics Program (DAP) empowers federal agencies to understand how people access critical online services like unemployment support or student loans. By using advanced web analytics tools, DAP enables agencies to improve user experience, accessibility, and engagement—at no cost to them.

Curious about how this shared service is shaping the digital-first public experience? Dive into the details and see what it means for federal agencies and the people they serve ➡️

Understanding the Digital Analytics Program The Digital Analytics Program (DAP) offers advanced, easy web analytics for federal agencies.

⏰ Join us on December 19, 2024 for the U.S. Web Design System monthly call.

This month, USWDS hosts the Federal Website Standards team who will share more about the standards, their origin, the research backing them, and what standards are coming next.

USWDS Monthly Call - December 2024 The U.S. Web Design System team is joined by the Federal Website Standards team to share more about the standards, their origin, the research backing them, and what standards are coming next.

Zero pageviews might sound odd as a goal, but it’s key to uncovering problem pages. In this blog post, USA.gov shared how it uses web analytics to fix broken links, streamline user experiences, and prevent fraud.

See how tracking what’s not working can transform your website’s performance. ➡️

Zero Pageviews Is Your Goal: Finding Problem Pages with Website Analytics Improve customer experience by turning your website analytics upside down to track the numbers for pages you DON’T want visitors to see.

💡 Transforming federal customer experience and service delivery

Understanding customer needs and implementing a customer experience strategy can increase the public’s trust in your program, agency, and the federal government.

Read about the policy framework ➡️

Requirements for transforming federal customer experience and service delivery Learn how to strengthen customer experience and service delivery within your federal agency.

🌍 Let’s build a more accessible digital world.

Learn how your team can embed accessibility into every step of your workflow with this quick-start guide: ➡️ https://digital.gov/guides/accessibility-for-teams/

Accessibility for teams A ‘quick-start’ guide for embedding accessibility and inclusive design practices into your team’s workflow

🆕 New blog post!

Agile acquisitions are structured to reduce risks while ensuring that each solution meets a user’s complex needs throughout the web modernization process.

Learn the best practices for agile acquisitions — from building and buying solutions, to overcoming common roadblocks.

Navigating digital acquisitions Learn the best practices for agile acquisitions—from building and buying solutions, to overcoming common roadblocks.

We're proud to provide spaces for our community members to connect, learn, and grow together.

"Digital.gov published 111 new topic pages, resources, policy pages and blogs. The content drew more than 107,000 pageviews per month on average, an increase of 24% since FY23."

General Services Administration’s Technology Transformation Services (TTS) is celebrating a year of successes, focused on service delivery & empowering agencies, while improving government experiences & solving problems to make things work better for the people we serve. ➡️ https://ow.ly/6Rgf50UcHc3

In the November edition of our monthly newsletter, learn about our new job board, website evaluation, and federal website standards.

Job board + Customer-centricity + Federal website standards Introducing the Digital.gov job board We launched a job board to share community- and tech-related job openings across the federal government.

🆕 New blog!

When you publish content, it’s only the beginning of its life cycle. Learn how to maintain quality and accuracy, set up a governance structure, and stand up a team to support this work.

Crafting quality content throughout its lifecycle Learn about the life cycle of content, how content comes across to the user, and how to develop a content management strategy.