Washington Municipal Utilities

10/14/2026

Momentary power interruptions are actually a sign that the community’s electric system is protecting your access to power. When equipment detects an issue, protective devices may temporarily interrupt power to isolate an issue and prevent damage. These blinks end up keeping the lights on.

While power can never be 100% reliable, your community’s utility staff and lineworkers dedicate themselves to providing the best electric service possible. We always appreciate your patience as we work to maintain and improve our system!

10/08/2026

**UPDATE**
Customers are now able to access the online Customer Portal to make credit card payments.

📢 Customer Payment Notice

At this time, customers are temporarily unable to make credit card payments through the Customer Portal.

However, payments can still be made:
• In person at our office
• Over the phone by calling our office

We apologize for the inconvenience and appreciate your patience and understanding. We will provide an update when credit card payments through the Customer Portal are available again.

09/29/2026

🚨 UTILITY SCAM ALERT 🚨

Washington Municipal Utilities has been made aware of phone calls from someone asking customers to make a utility payment over the phone. Please be aware — these calls are NOT from Washington Municipal Utilities.

Customers may receive an automated (robo) call notifying them that their account is past due. However, Washington Municipal Utilities does NOT demand or request that customers make a payment over the phone through an unsolicited call.

If you receive a call about your utility account:
• Ask who you are speaking with.
• Do not provide personal or payment information if you are unsure.
• Call our office directly to verify the status of your account.

When in doubt, hang up and call Washington Municipal Utilities at 812-254-5171. We are happy to help verify your account and answer any questions.

Please share this information with family, friends, and neighbors to help keep our community safe!

09/16/2026

08/31/2026

**UPDATE**
This position has been filled.

08/31/2026

UPDATE: He is now with City of Washington Animal Control.

Are you missing this fur baby? He is currently at our Eastside location.

08/12/2026

*UPDATE*
Duke Energy reported that the issue has been resolved and Washington Light and Power customers should not be experiencing any issues.

Due to an issue with Duke Energy’s transmission lines, customers served by Washington Light and Power may experience flickering lights and intermittent power interruptions.

We have been in contact with Duke Energy, and they have confirmed the issue. Their crews are working to identify and correct the problem.

We appreciate your patience and understanding while this issue is being resolved.

07/22/2026

We are aware of an issue affecting customers on the south circuit. Crews are currently investigating the cause and will make any necessary repairs as quickly and safely as possible. We appreciate your patience and will provide updates as more information becomes available.

07/13/2026

Weekend Power Outage⚡️

Washington Light & Power would like to provide an update regarding the power outages that occurred over the weekend.

After an extensive investigation, our crews identified the source of the issue Saturday evening. A connection had failed due to excessive amperage being carried on one phase of the Central Circuit. This failed connection was responsible for the power outages and power quality issues experienced by customers in the affected area.

A permanent repair was completed Monday morning at the corner of NE 11th Street and Cosby Road. While on site, our crews also performed preventive maintenance on nearby equipment to improve the reliability of the circuit and help reduce the likelihood of future issues.

We would like to extend our sincere appreciation to our lineworkers for their dedication to keeping the lights on for our community. Working on energized lines carrying 7,200 volts requires extensive training, skill, and an unwavering commitment to safety. They understand that when the power goes out, our customers are counting on them, and they take that responsibility seriously.

As a public power utility, Washington Light & Power remains committed to providing dependable electric service while keeping rates affordable. We appreciate our customers’ patience and understanding as we continue working to maintain and improve the reliability of our electric system.