Monroe County Illinois 911

10/08/2026

*****Update****** The issue was resolved over the weekend.

*****Update****** The problem affecting administrative calls to dispatch remains an issue. Please contact (618) 939-8651 ext. 241 for all non-emergency calls after hours.

The 911 Department is aware of an issue affecting administrative calls to the Monroe County Sheriff's Communications Department (Dispatch). We are working to resolve the issue.

If you have an emergency, call 911.

For non-emergency calls , contact the Monroe County Sheriff's Department at (618) 939-8651, opt. 3, or Waterloo Police Department at (618) 939-3377.

08/18/2026

****UPDATE 08/18/26 at 2:40pm**** Verizon has advised the situation has been resolved.
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We have been notified that 144 Verizon cellular sites are down, and may prevent their users from dialing 9-1-1. We will updated once we receive additional information from the carrier.

05/19/2026

04/27/2026

Good afternoon!

Please be prepared for severe weather today!

Some things to help be prepared:

- Make sure you have a weather radio that is operational.

- Make sure you have MULTIPLE ways to receive emergency notifications. (weather radio, TV, Radio, Code Red emergency notifications, Facebook, etc.)

- Outdoor weather sirens are made to be heard for people outdoors NOT indoors!

- Secure things that could be projectiles (trash cans, patio furniture, trampolines, sporting equipment, camping equipment, gas grills, fire pits, etc.)

- Please take todays advanced warnings seriously! Monroe County has been upgraded to a level 4 out of 5 category for potential severe weather.

- Have a plan if you need to take shelter! Where are you going to shelter in place? Where are your loved ones going to shelter in place? Where are your pets going to shelter in place?

Please be safe out there today and be prepared!

Listen for updates if you are out or need to travel!

Be safe!

04/17/2026

Good afternoon. Please be prepared for potential severe weather tonight! While most of the severe weather is forecasted to the west and north of our county, that can change fast! Please do the following to help in being prepared:
Make sure your weather radio is operational and has batteries for back up!
Be prepared for power outages!
Be prepared for flooded roadways and flooded bridges! TURN AROUND DONT DROWN!
We are forecasted for possible high winds! Make sure you have your patio furniture, trash cans, trampolines, tents, campers, etc. secured so residents a few blocks over don't take ownership of them!
REMEMBER OUTDOOR WEATHER SIRENS ARE FOR PEOPLE OUTDOORS! Outdoor sirens are not intended to be heard inside your home or business!
Be attentive of updates on the radios, televisions, and TRUSTED social media sites.

Stay safe everyone! Enjoy your weekend!

04/09/2026

Today the City of Waterloo will be testing sirens starting at 1:30 pm.

03/18/2026

Questions and challenge of the day.....Are you prepared for a disaster? Do you have a disaster kit for your home in the event of a disaster? When a disaster strikes Monroe County, you and your loved ones have to be prepared and ready to be isolated and "on your own" possibly until emergency personnel can get to you! Please click on this link and help us, help you and be prepared! Click the link and see what you need to create your own disaster kit! Please feel free to contact our office anytime if you need assistance or have questions!

These resources teach you to build an emergency kit filled with the items you need to survive on your own for several days after a disaster. After an emergency, you may need to survive on your own for several days. Being prepared means having your own food, water and other supplies to last for sever...

02/05/2026

911 Outage/Interruption update......ATT has confirmed All 911 services have been restored! Testing is completed and successful!

02/04/2026

911 Outage/Delay Alert!!!! Monroe County and surrounding areas are experiencing 911 delays due to fibers being cut and damaged from a fire up state. 911 calls can still be made from your phone, but the calls are being re-routed to the "non-emergency" lines at our two Monroe County 911 PSAP centers. If you call 911 DO NOT hang up and wait for the "non-emergency/administration line" to be answered! Please stay tuned for updates as they become available.

01/23/2026

Monroe County has warming centers open and available in Waterloo, Columbia, Hecker, Maeystown and Valmeyer from 7:30 am through 6 p.m. daily during the dangerously low temperatures we are experiencing. PLEASE call the Monroe County Sheriff Dept. 911 dispatch center (618-939-8651) or the Columbia Police Department 911 dispatch center (618-281-5151) if you need warming center information. If you are in need of sheltering/lodging PLEASE call 2-1-1, United way and they will assist you in making accommodations for lodging if needed. Please stay safe during this time! Thank you!