10/08/2026
IROQUOIS COUNTY EMERGENCY TELEPHONE SYSTEM
1001 East Grant Street
Watseka, IL 60970
(815) 432-6956
JOB DESCRIPTION – ETS Director
REPORTS TO:​Iroquois County Emergency Telephone System Board (ETSB)
GENERAL DUTIES: The ETS Director plans and coordinates the implementation, operation, and maintenance of the computerized enhanced emergency telephone system. Also, maintaining the department annual budget. Public Safety including but not limited to the operation of the Police, Fire, and Emergency Medical Services (EMS).
JOB SUMMARY: Under general supervision of the ETSB, the responsibilities of the ETS Director are administrative, managerial, and technical in nature. This position is inclusive of a wide range of responsibilities such as goal setting, addressing, office management, public relations, speaking, and education. Additional responsibilities include trouble shooting, budget preparation and implementation, training, computer operations, report writing, and researching current trends.
SALARY RANGE: $55,000 - $80,000 annually
DUTIES AND RESPONSIBILITIES:
1. Provides overall direction, coordination, and evaluation of the department personnel including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
2. Ensures timely and accurate reporting of all payroll activity including any paid or unpaid time. Ensures compliance to County personnel policies related to dispatchers.
3. Administers budgetary fund sources. Determines the proper allocation of funds for various projects. Responsible for timely and accurate reporting of all expenses.
4. Prepares and presents the 911 ETSB budget to the ETS Board for approval. Prepares and presents the Joint Dispatch budget to the County Finance Director and Finance Committee for approval. Communicates the 911 ETSB approved budget to the Finance Committee to be included in the full County budget.
5. Oversees the expenditure of budgetary and grant funds. Seeks funding for projects from funding agencies.
6. Works with local, County, State, and Federal government officials, advisory boards, and community partners to ensure superior 911 operations.
7. Perform accurate and timely reporting of 911 ETS and Dispatch operations and financial performance to all required internal and external reporting entities.
8. Monitor Federal, State, and Local government regulations and report relevant issues to the ETSB and County Board.
9. Validates and ensures all hardware and software databases are current and accurate.
10. Knowledge and appropriate certification related to the role/department/agency
11. Ensure transparency and statute compliance with timely posting of ETSB agendas, minutes and Board meeting recordings.
12. Serves as a representative of Iroquois County, demonstrating a positive attitude and progressive actions through the display of professionalism, courtesy, and appropriate tact and discretion in all interactions with other employees and with the public.
13. Maintains a 24/7 availability as an emergency contact.
14. Complies with all policies, procedures, safety rules and regulations.
15. Act in the capacity of all roles of the Telecommunicators.
16. Performs other related duties as assigned.
QUALIFICATIONS AND EDUCATION:
• High School Diploma or equivalent (GED) required.
• Associates degree in business administration, public safety administration, telecommunications, or other area related to emergency services recommended.
• Must live within the County of Iroquois within 2 years of hire
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach over head with hands and arms.
• The employee is required to sit for long periods of time; occasionally required to climb or balance, stoop, kneel or crouch.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision; distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
EXPERIENCE:
• 2+ years in Telecommunications systems or emergency management related field
• Proficiency in computer software, including, but not limited to, Windows operating system (XP and above) and Microsoft Office Suite (Word, Excel, Power Point, Outlook)
WORKER ENVIRONMENTAL:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently exposed to optical exposure to computer screens.
• The employee is generally required to sit for long periods of time.
• The noise level in the work environment is usually moderate.
• While performing the duties of the job, the employee will perform extensive keystroke tasks.
APPLICATION PROCESS: Interested and qualified candidates should email a completed Iroquois County general job application, resume, cover letter and three professional references to Executive Assistant Amanda Longfellow at [email protected] or mail to Iroquois County, Attention: Amanda Longfellow, Executive Assistant, 1001 E. Grant St., Watseka, IL 60970. Applications will be accepted until Monday, November 2, 2026.
