Webster Emergency Medical Services (Webster EMS) Massachusetts

10/30/2026

Trunk or Treat’en with Webster EMS Members and some of our favorite nurses from UMass Webster!

10/30/2026

Main Street Trick or Treat/Trunk or Treat will be held this evening from 4p-6p. Make sure to stop by the Police Station for an exceptionally special Halloween treat!

Motorists are reminded to use caution as pedestrian traffic will be heavy. Seek alternate routes if you are able to.

Thank you to all of the folks that make this event possible each year. We look forward to seeing some cool costumes and eating, er… we mean giving out, some of the best candy around!

10/29/2026

Have you or a loved one ever experienced fraud or identity theft? Do you want some tools to protect yourself and your loved ones against fraud, scams, and the potential for financial manipulation?

The Webster Police Department continues to partner with Webster Five Bank and the Worcester Registry of Deeds for our long-running Fraud Seminar Series. Join us at the Gladys E. Kelly Public Library on Tuesday November 17th, 2026 at 6:00 PM for our Fraud Seminar. This is a "must-do" event that is completely free! Thanks go out to Webster Five and the Registry of Deeds for their continued commitment to protecting our citizens and visitors against fraud and for their continued partnership with us on this ever-changing issue.

10/27/2026

*** UPDATE AS OF 10/31/2026 James has been located and is safe! Thank you for everyone who help and provided us with information ***

****UPDATE 10/28/2026****

AUBURN POLICE DETECTIVES ARE ASKING ANYONE WITH INFORMATION AS TO THERE WHEREABOUTS OF JAMES TO PLEASE CONTACT AUBURN POLICE OR MESSAGE [email protected]

We are looking for assistance in locating James Tucci. He is 15 years old and was reported missing today by family. He was last seen around 9pm on October 25, 2026, and last heard from at around 2am.

He may be riding a black Xathaquia e-bike, wearing black hoodie and pants, and a light orange backpack. James is about 5”8”, 160 pounds and has been known to frequent Worcester and Northbridge. If seen please contact APD detectives at 508-832-7777.

10/26/2026

Webster Police Assist Man in Crisis on Pleasant Street Bridge

On Saturday, October 24, 2026, at approximately 11:51 a.m., the South Worcester County Communications Center began receiving 911 calls reporting a man in crisis on the Pleasant Street Bridge. The man was reportedly threatening to jump from the bridge with a cord tied around his neck.

Sergeant Joseph Brooks and Officers Joshua Collins and Katrina Mrzyglod immediately responded to the scene. They were quickly joined by our partners from Webster EMS and Webster Fire.

Sergeant Brooks located the man and began communicating with him. Through patience, communication, and the coordinated efforts of the responding personnel, Sergeant Brooks and the officers were ultimately able to convince the man to move to safety.
The man was safely transported to UMass Webster for further evaluation.

This incident highlights the dedication, professionalism, and compassion our officers demonstrate every day while serving our community. We commend Sergeant Brooks and Officers Collins and Mrzyglod for their efforts and thank the attentive citizens who called 911 and brought this situation to our attention. We also extend our sincere appreciation to our partners at Webster EMS and Webster Fire for their swift response and continued collaboration.

If you or someone you know is experiencing a mental health crisis, help is available. Call or text 988 to reach the Su***de & Crisis Lifeline, available 24 hours a day, seven days a week. In an emergency, call 911.

Pictured: Sergeant Brooks embracing the man in crisis.

10/25/2026

10/20/2026

🚑 Webster EMS Completes Advanced Tactical EMS Training for Active Threat Incidents

Webster EMS paramedics and EMTs have successfully completed two days of specialized tactical emergency medical training focused on responding to active shooter and other high-threat incidents.

This comprehensive, multi-agency training was conducted in collaboration with the Uxbridge Fire Department and area police, fire, and EMS agencies. The training emphasized coordinated emergency response, interagency cooperation, and the ability to provide lifesaving medical care under extremely challenging conditions.

Training objectives included:

• Emergency medical procedures in high-threat environments
• Tactical response strategies and coordinated operations
• Patient extraction and evacuation
• Incident Command and Unified Command
• Rescuing the Rescuer principles
• Emergency response planning and interagency coordination

Investing in Readiness and Responder Safety

Webster EMS has made a significant investment in specialized tactical ballistic protective equipment and multiple-casualty rapid-response medical equipment. These resources enhance our ability to respond to critical incidents in Webster and to assist neighboring communities that call upon our services.

While we hope these capabilities are never needed, our responsibility is to prepare for the most challenging emergencies and ensure our personnel have the training, equipment, and coordination necessary to respond effectively.

As part of this commitment, Webster EMS has also provided the Webster Police Department with tactical ballistic plate armor, ballistic helmets, and Individual First Aid Kits (IFAKs) to support officer safety and immediate medical care during high-threat incidents. More information on this important initiative will be shared soon.

Recognizing Leadership and Dedication

Paramedic Jason Bernston was instrumental in leading this project. His efforts included gathering input from our members, coordinating training, overseeing the bidding and purchasing process, and advancing the development of our tactical response capabilities.

Jason also serves as Webster EMS’s lead paramedic for all aspects of ALERT and ASHER staff training and development. His dedication, initiative, and commitment to improving emergency preparedness have been invaluable to this effort.

Webster EMS is proud of the professionalism and dedication demonstrated by our personnel and our regional public safety partners. Through continued training, investment, and collaboration, we remain committed to protecting our community, supporting our neighboring agencies, and being prepared when seconds matter most.

“Prepared to respond. Committed to protecting. Proud to Serve Webster.”

10/15/2026

Congratulations to our outstanding staff!

We are proud of our team for their professionalism and dedication in presenting our ambulances, equipment, policies, training and education programs, and patient care practices during the Department of Public Health inspection held this week.

Their hard work, preparation, and commitment to maintaining the highest standards of EMS care reflect the pride they take in serving our community every day.

Thank you to our entire team for representing our organization with excellence!

10/10/2026

Go Bartlett High School!

09/26/2026

The EMS Station is surrounded by cameras and are being reviewed to assist in locating any information leading to the owner of this dog. If you have any information that can lead to the owner please contact Webster Animal Control at 508-943-1212.

UPDATE: An owner has come forward for this pup. After further investigation and addressing the circumstances surrounding how the dog came into our care, the dog has been reunited with their owner. Thank you to everyone who shared and showed concern. ❤️🐾

1pm update : there has been a report of a possible sighting of this girl Thursday around 2pm franticly running in the area of school street and park street. If you live in that area, please check your cameras. If you also saw a dog matching her description, please reach out.

Imagine being with your family one minute… and the next, you’re alone.

You don’t know where you are.
You can’t find the humans you know.
You can’t find your home.

So you wait.

Maybe they’ll come back.

You wander around the area where you were left because surely they didn’t mean to leave you. Maybe it was an accident. Maybe if you stay close enough, you’ll see their car coming back.

After a while, you make your way toward the road. You find the EMS building. There are lights here. There are cars here. There have to be people here.

But none of the cars are your car.

So you hang around for another half hour or so.

Waiting.

Hoping.

They’re coming back… right?

They don’t.

But eventually, a nice woman does.

And when she opens her car, you climb right in and sit down. You don’t know this person, but right now, any human and any car feels better than being alone. Maybe she can help you find your family.

You go for a car ride. You don’t know where you’re going, but you’re just happy to be inside a car again.

Then…

Doggy jail?!

Wait a minute. What did I do?!

This isn’t home.

But it’s warm. The people here are nice. They talk to you, pet you and make sure you’re okay.

Then you hear someone say the Animal Control Officer is coming.

Another person?!

Maybe she knows where my family is.

She arrives and gets right down on the floor with you.

FINALLY. A lap.

You climb right in because that’s what you know. Your family let you climb into their laps, too.

Then she puts a leash on you.

YES! We’re going home!

Except…

This isn’t home.

There are barking dogs everywhere.

You don’t like other dogs, and suddenly you’re surrounded by them. You bark back. You act big. You need them to know not to mess with you.

And then you’re put into a kennel.

A kennel? I don’t belong in a kennel.

Why am I here?

Eventually, everything settles down.

It gets quiet.

You have a big pile of blankets to curl up in. Fresh water — thank goodness, because you were thirsty. Then dinner comes, and honestly… it’s pretty good. She even mixed wet food into it for you.

The Animal Control Officer keeps checking on you. She talks to you. She loves on you. She makes sure you have everything you need.

You know you’re safe.

But you still don’t understand one thing.

Where is my family?

💔

It has now been more than 24 hours, and no one has come forward for this sweet girl. That means I am officially concerned we were dumped.

Dogs who are abandoned may remain near the place they were left, waiting for the people they know to return.

And that possibility makes this one especially difficult.

At this point, I am asking her owner to please come forward.

I don’t need you to take her back.

I want to know her name.

I want to know how old she is.

I want to know her medical history.

I want to know what she likes and what scares her.

I want to know whether she has lived with children, cats or other animals.

I already know that being surrounded by unfamiliar dogs is difficult for her. Knowing her history could be incredibly important when it comes time to determine what kind of home will be safe and appropriate for her.

Whatever circumstances brought her here, you know this dog better than I do.

So please — do one good thing for her.

Tell me who she is.

She deserves at least that much. 💔