10/23/2026
🚨 **HISTORY MADE IN PENNSYLVANIA!** 🚨
📣 Pennsylvania has officially recognized telecommunicators as **FIRST RESPONDERS!** 🎉
For those of us who work in 911, this recognition means so much more than a title. It’s a long-overdue acknowledgment of the men and women who are the first voice heard in someone’s worst moment.
📞 We answer the calls.
🚒 We dispatch the help.
🚑 We coordinate the response.
🚓 We remain calm when others are facing chaos.
We may not always be at the scene, but we are there from the very beginning — gathering critical information, making split-second decisions, providing lifesaving instructions, and sending help when every second counts.
Behind every police officer, firefighter, and EMS provider responding to an emergency is a telecommunicator working tirelessly behind the scenes to help make that response happen.
**We are the first point of contact. We are the calm in the chaos. We are the voice on the other end of the line. And now, Pennsylvania law recognizes what so many of us have known all along.** ❤️
To every 911 telecommunicator across Pennsylvania: take a moment to celebrate
💛🖤 HOUSE BILL 453 HAS OFFICIALLY BEEN SIGNED INTO LAW! 💛🖤
Today, October 22, 2026, Governor Josh Shapiro signed House Bill 453 into law, officially becoming ACT 66 OF 2026!
Act 66 of 2026 provides statutory recognition of Telecommunicators as emergency responders under specific provisions of Pennsylvania law, including emergency management, mutual aid, and emergency responder mental wellness.
The Pennsylvania Chapter of APCO extends its sincere appreciation to Governor Josh Shapiro, members of the Pennsylvania General Assembly, our public safety partners, and everyone who supported this legislation.
Today, we celebrate a historic achievement. Tomorrow, our advocacy continues. This is a milestone, not the finish line.
We recognize that PCOs and other public safety dispatch professionals were not included in this legislation. We hear you, we value your service, and PA APCO remains committed to supporting continued efforts toward recognition for all public safety communications professionals.