Westcom is a dispatch center providing police/fire/EMS services. Alternate phone number 515-222-3322
Westcom Emergency Communications is a consolidated public safety dispatch facility that receives public safety related calls and dispatches police, fire and emergency medical services for the cities of West Des Moines, Clive, Urbandale, Waukee, and Norwalk. Westcom is presently located in the West Des Moines Public Safety building located at 8055 Mills Civic Parkway, West Des Moines, Iowa. The new
05/15/2026
As the week winds down we want to take a second to say Thanks for all you do to our Brothers and Sisters in BLUE!
Happy Police Week to all that wear the badge but especially to our favorite!! Waukee Police Department Windsor Heights Police Department Clive Police Department Urbandale Police Department West Des Moines Police Department Norwalk Police Department, Iowa
🚨 WE’RE HIRING A CAD SUPERHERO 🚨
You know that moment when technology works exactly the way it’s supposed to and nobody notices?
Yeah…that’s because someone behind the scenes made sure it did.
That someone could be you.
Westcom Emergency Communications Center is looking for our next Public Safety Applications Administrator to help manage and support the systems that keep our Emergency Communications Center running 24/7/365. This position plays a major role in supporting police, fire, EMS, and the telecommunicators who answer the call when people need help most.
This isn't just IT.
This is keeping critical public safety systems online when it matters most.
Some days you’ll be working quietly behind the scenes. Some days it’ll feel like controlled chaos.
Both matter.
If you:
▪️ Enjoy solving problems
▪️ Can explain technical things to non-technical people without making everyone miserable
▪️ Like systems, details, and figuring out how things connect
▪️ Want work that actually impacts people
…we’d like to meet you.
Join this amazing group of people who support six cities and helps keep emergency response moving across our communities every single day.
Apply here:
Public Safety Applications Administrator - CAD | Job Postings | West Des Moines, IA Join the City of West Des Moines! Explore rewarding careers in public safety, development and planning, public services, and parks & recreation. View current job openings, competitive benefits, and apply online today to serve the WDM community.
05/12/2026
It’s that time of the year for more public outreach events. Last week we were able to assist our public safety partners in West Des Moines.
If you see us out and about stop and say hello.
05/10/2026
UPDATE: Carlos has been found. He is safe and has been reunited with his family.
We are searching for a missing 13-year-old boy. Carlos Lindberg was last seen around 5:30 PM today in the 2300 block of Pleasant Street of West Des Moines. Carlos is a white male with brown eyes and brown hair. He is about 5’ 00” tall and estimated to weigh 90 pounds. He was last seen wearing a blue Under Armour t-shirt, gray shorts, and with a black backpack.
Anyone with information on Carlos’ whereabouts is asked to call Westcom dispatch at (515) 222-3321 or their local police department.
04/15/2026
Today was another great day here!
We had our annual Retiree Luncheon to honor those who have paved the way for our career. It was a great event and we were so happy to host some of our retired members. Thanks to all that attended and those that set it up and helped make this a huge success.
Today’s dress up theme was in honor of the twister in Wizard of Oz. Here is 2nd watch’s interpretation of weather themed or mis matched outfits. Goofy group we are!
04/14/2026
Well…the secret is out…. This years Telecommunicator Week theme is Wizard of Oz! Today’s dress up theme is in honor of the Cowardly Lion so it’s animal print or BOLD outfits. Here is afternoons interpretation of that theme.
Stay tuned for more fun this week. Be sure to thank a Telecommunicator for all they do!
04/12/2026
Today starts National Telecommunicators Week! Last Monday the City of West Des Moines Mayor signed the proclamation making it so!
We look forward to sharing this week with everyone and showing you our theme and dress up days. Stay tuned!!
04/06/2026
Another example of our people doing great things!!
Congratulations to Telecommunicator Dena for a life save!! Being involved in these types of calls can be so stressful and so rewarding at the same time.
Great job Dena!
03/30/2026
Life Save Alert ‼️‼️
Congrats to Telecommunicator Reagan for earning her first Life Save with us!! Great job Reagan!
Any day is a beautiful day to save a life!
03/10/2026
The WDM City Council will conduct a public hearing on the proposed Fiscal Year City property tax levy during a Council meeting on Monday, March 23, 2026, at 5:00 p.m. in the Council Chambers at City Hall.
The total City tax rate proposed for FY 26/27 will remain at the current rate of $10.80. This action sets a maximum tax rate for the upcoming fiscal year.
At the Council meeting on April 20, 2026, the Council will conduct a public hearing on the entire proposed City budget and vote on its adoption.
View the notice of public hearing at wdm.iowa.gov/government/finance-department/city-budget/fiscal-year-2026-27-proposed-property-tax-levy-copy