DuPage ETSB

07/03/2026

Happy Fourth of July!

As we celebrate America’s 250th birthday, the DuPage County Emergency Telephone System Board extends our best wishes for a safe and enjoyable Independence Day.

We are grateful for the public safety professionals, telecommunicators, first responders, and partner agencies who continue to serve our communities every day.

Happy 250th Birthday, America!
1776–2026

05/25/2026

This Memorial Day, DuPage ETSB honors and remembers the brave men and women who gave their lives in service to our country. We are grateful for their sacrifice and the freedoms they helped protect.

Wishing everyone a safe and meaningful Memorial Day.

04/19/2026

Thank you! DuPage County Board

Chair Deborah Conroy and Emergency Telephone System Board Chairman Greg Schwarze presented a proclamation to dispatchers with DuPage Public Safety Communications, Addison Consolidated Dispatch Center, and the City of Naperville Dispatch Center in recognition of National Public Safety Telecommunicators Week. This week is celebrated during the second full week of April – April 12 to 18 this year – to honor dispatchers who provide calm, lifesaving guidance during crises.

04/13/2026

During today’s meeting, ETS Board Chair Greg Schwarze, Executive Director Linda Zerwin, and Board Members presented a proclamation recognizing National Public Safety Telecommunicators Week 2026 to representatives from Addison Consolidated Dispatch Center - ACDC and DuPage Public Safety Communications, honoring their dedication and service to the DuPage County community.

Public Safety Telecommunicators are the first voices heard in times of crisis. They provide calm, guidance, and life saving instructions while coordinating emergency responders and supporting those in need. Their professionalism, compassion, and unwavering commitment make them an essential part of public safety and true first first responders.

We thank all Telecommunicators for their continued dedication and the critical role they play in keeping our communities safe every day.

03/25/2026

🎉 Exciting News from Addison Consolidated Dispatch Center - ACDC! 🎉

ACDC is proud to share that they received two nominations in the Association of Public-Safety Communications Officials (APCO) International National Public Safety Telecommunicators Week Contest!

👏 TC Maddie Domino has been nominated for Rookie of the Year
🔗 Vote here: https://www.npstw.org/maddie-domino/

⚡ The dispatchers who worked during the LaPorte incident last October have been nominated for Championship Moment
🔗 Vote here: https://www.npstw.org/thunderstruck/

🏆 The nominations receiving the most votes will win prizes including a sponsored lunch for the dispatch center or a $100 gift card.

🗳️ Voting ends April 20th at 8:00 AM — and we could use your support!

To vote:
1️⃣ Click each link above
2️⃣ Click the ❤️ heart-shaped "Like" button in the bottom left corner

Thank you for supporting our Telecommunicators and recognizing their dedication to public safety! 🚨

03/09/2026

The skill level of an experienced 911 operator is extraordinary—typing on multiple keyboards while processing information streams and anticipating responder needs.

03/09/2026

The decision to consolidate DuPage County’s 22 dispatch centers started as a cost conversation. It quickly became more than that.

12/17/2025

Today the Emergency Telephone System Board approved the hiring of new Deputy Director Nathan (Nate) Krause.

Nate brings more than 19 years of experience in 911 operations, including extensive PSAP and ETSB experience, and a strong commitment to serving our public safety partners and communities.

The ETSB looks forward to Nate’s leadership and contributions in support of public safety communications throughout DuPage County.

07/04/2025

🎆 Happy 4th of July from DuPage County ETSB! 🇺🇸
As we celebrate Independence Day with family, friends, and fireworks, remember:

📞 Call if you can, 📱 Text if you can’t.
911 is always here for you.

Wishing everyone a

07/03/2025

🚨 Safety Reminder: Hot Cars Kill 🚨

Every year, dozens of children die after being left in hot cars—including right here in Illinois. In 2024, 39 children lost their lives across the U.S. due to vehicular heatstroke. On even mild days, a car’s interior can reach deadly temperatures in just minutes. A cracked window is not enough.

📍DuPage County families—let’s prevent another tragedy.

💡 Tips to protect your child:
✅ Stop. Look. Lock. Always check the back seat before locking your car.
✅ If your routine changes, confirm your child’s safe arrival with a caregiver.
✅ Place your phone, bag, or briefcase in the back seat to help you remember.
✅ NEVER leave a child alone in a car—not even for a moment.

🚔 In Illinois, leaving a child under 6 unattended in a car for over 10 minutes is a Class A misdemeanor—and if harm occurs, it becomes a felony.

⚠️ Heatstroke deaths are 100% preventable. Let’s keep DuPage kids safe this summer.

🔗 Learn more at https://www.nhtsa.gov/heatstroke