POST / COMMENT REMOVAL POLICY (effective January 1, 2020) The posts and comments on all City of Wichita Falls social media channels will be monitored and moderated regularly. A posting or comment may be removed from the City of Wichita Falls social media channels if it
Are off-subject or out of context
Contain obscenity or sensitive personal information
Contain offensive terms targeting protected classes
Are threatening, harassing, or discriminatory
Incite or promote violence or illegal activities
Contains information that may compromise public safety
Advertise or promote a commercial product, service, or individual
Promote or endorse political campaigns or candidates
The City of Wichita Falls employees who monitor and moderate content on social media channels are not required to provide an explanation for removing content, but may choose to do so.
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APPEALS POLICY
A person aggrieved by a decision of the Social Media Administrator concerning the administration or application of the City of Wichita Falls social media policies or procedures may appeal that decision by submitting a written notice of appeal to the City Manager within ten (10) business days of the decision. The appeal should clearly identify the decision being challenged and the basis for the appeal. The City Manager, or the City Manager’s designee, will review the matter, provide the appellant an opportunity to be heard if deemed appropriate, and issue a written decision. The City Manager’s decision shall constitute the City’s final administrative action.
